Hotel berhampiran Anjana Spa at Rixos The Palm Dubai, Dubai

Always staying with Aloft! The best place on Palm near Anantara Hotel. Nice personal. Lovely place!

The hotel was right smacked in the area of The Palm, loved the fact that it was connected to a mega mall as well – Nakheel Mall, making dining and shopping highly accessible. The rooms were beautiful and incredibly clean, certainly matched the St.Regis hallmark standard. Service was however, a little letdown, I've to call twice, 20mins in between, to ask for more toiletries, either they moved real slow or perhaps it's an area they can work on.

I would recommend to pay More attention to special requests of the guests. For example I wrote in advance about the 10th anniversary (before we came to Dubai), but the reservation supervisor just ignored my email. Or better to say, I sent 2 emails, but in both answers from him - my special request was ignored. But still, We’re super happy with the restaurant! Didn’t expect such a wonderful quality of food, wonderfull choice for breakfast, very tasty dishes a-la cart, and unbelievable friendly, helpful, guest-oriented restaurant staff!!! Super attentive assistant of manager - Ester! Such a nice personality!!! Thank you to her! And to all the wonderful waters, especially to Joseph, Anne, Solomon! I also want to metnion beautiful Natasha at the front desk, who is ready to solve each issuer with a charming smile! Thank you guys, you’ve made our stay just wonderful!

Service: - Overall is good, reception manager Pei Pei demonstrated good service and fast response, but one reception guy was disappointing - Gobin who was the night time reception, was lowering the whole level of the hotel, ashamed the whole hotel (Incident: we saw an advertisement in the elevator showing 160 AED for 6 bottled Heineken beer in the afternoon, that night we ordered by dialing 0 in the room service, then when paying the bill, it was 252 AED, we didn't ask further for the price because we were afriad we missed some conditions in the advertisement. The other night, we planned to order again, so we see again the advertisement in the elevator, it just stated ”Dial 0 or scan QR code to place order”, then we headed to the reception and asked if there is any hidden conditions. Gobin just questioned me if my picture is taken on the day and told me it is a recent promotion, so it's wasn't started on the day i ordered. That's totally trying to drag the problem to us, i was never thinking to get back what i over paid, and you didnt need to defend and attack me at once. And then he asked if I have any proof that the advertisement was published on the day I order the beer, I said I didn’t take a picture on that day, then I asked him which day this promotion started, he failed to answer. Then he quibbled and said because we didn't tell over the phone that we wanted to get the promotion beer, so we couldn't get 160 AED beer. I was so pissed, but I was too focused on how I can proof the promotion has already started on the day I ordered the beer, then I went back to our room and I didn't pay much attention to his words. After going back my room, my family told me again what Gobin said just now, it was totally humiliating and treated us as a fool. Is that I don't mention the promotion price, then I need to pay extra? It's totally nonsence.  The original price was 240 AED for 6 bottles, we paid 252 AED just because you charged me on a price of single bottle 42 AED each x 6 bottles. Because I was totally pissed off, I went back and argued with him, he knew he couldn't cheat me anymore, then he passed our case to his colleague. His colleague ****** in his service too (but i forgot to memorize his name), same as Gobin, he was trying to point the problem back to us, he said because there was no bottled beer so the staff gave us canned beer that night, so I was charged for a higher price, then I told him to see the two remaining bottles in my room and i took picture on that night as well. At last, they failed to put back the fault to us, and gave me back the money. The whole incident was nonsense, and ruined my mood in the whole night. I had never tried to feel so pissed for a staff in the hotel before. Room: - Spacious, clean, sufficient facilities - Light flashes in washroom, tolerated for two nights but finally too annoyed, so reflected this on a random surve, Pei Pei approached me the next day when we were having breakfast and sent engineer to fix the light (she offered change of room but we turned down, and she offered a complimentary dinner and a fruit platter) Gym: - More than enough for a hotel Swimming Pool: - Small and not many seats Breakfast Buffet: - Large variety of choice and taste good

Bilik-bilik terletak di beberapa tingkat, dengan ruang tamu di tingkat bawah dan bilik tidur serta bilik mandi di tingkat atas, memberikannya rasa mewah! Bilik langit mempunyai pemandangan yang lebih baik, dan semua minyak wangi serta produk penjagaan kulit adalah Hermès, yang boleh anda bawa. Jika seseorang akan tinggal di tingkat bawah, sila buat nota lebih awal semasa membuat tempahan dan kami boleh menyediakan meja kecil dengan ruang yang cukup. Perkhidmatan ini juga sangat baik. Tuala dan air batu disediakan di pantai dan kolam renang, jadi anda tidak perlu membawa sendiri. Anda boleh bermain di dalamnya sepanjang hari.

It was a pleasant experience staying at this hotel. The staff were super friendly. The rooms were awesome and clean. The breakfast was the best point and I really like it, so I highly recommend it for everyone.

I went for a two night stay and what I can say is the people the hotel everything just amazing. They helped with my luggage upon arrival to my room. I arrived at the hotel earlier than the check in time but they readily make my room. I also checked out an hour late but they didn’t deduct anything and they were patiently waiting. Had the most delicious breakfast ever. Had an amazing pool party from 5pm to 7:30pm. I enjoyed my stay and I would still go stay in this hotel again and again

Ia hanya di hadapan marina, tetapi tidak jauh. Bilik saya mempunyai pemandangan melalui tengah-tengah bangunan ”Address Hotel” berongga ke roda besar, yang mungkin sangat bertuah. Saya tidak pasti berapa bilik yang mendapat ini. Untuk mendapatkan pemandangan marina yang terbaik, saya rasa anda memerlukan tingkat 15/16. Saya dapat melihat sebahagian daripadanya dari 11. Seluruh hotel merasakan sedikit ”bajet” sejujurnya, untuk harga, tetapi mungkin itu hanya Dubai? Saya akan menghargai perkara kecil seperti perapi rambut dan tuala yang lebih baik. Secara keseluruhannya, ia baik, tetapi tidak ada faktor wow. Saya mungkin akan tinggal lagi untuk lokasi itu, tetapi kemungkinan besar mencuba yang lain pada titik harga yang sama atau sedikit di atas. Perkhidmatan bilik tidak bagus, contohnya, perlu meminta seterika tiga kali (sepanjang dua hari) sebelum seterika dihantar. Saya juga membuat panggilan yang menjengkelkan pada pukul 12:45 atas sebab tertentu untuk melihat sama ada saya sedang mendaftar keluar (iaitu pada pukul 14:00). Dan untuk bersikap adil, itu adalah positif; ia adalah masa daftar keluar yang banyak dan mereka tidak bimbang bahawa saya tiba tiga jam sebelum daftar masuk.

It was good for stay but i face only problem after reaching there, my booking was non smoking room but they said all full ,so they ask me the option is to stay in smoking room , it was not bad but still you can smell some smoke

Very good service and staff but location needs a car and no shops around