Ulasan Four Points by Sheraton Sheikh Zayed Road

Stayed at this hotel for the location close to my meetings , everything seem fine, I liked the gym even no body soap, no shampoo nothing , I found it pleasant, chilled cafe , I liked it , staff seemed friendly UP UNTIL one night after 10pm to my horror a member of the hotel pushed open the doors no knocking nothing , I just a shower so and was undress fully , he starred and froze at me until I need to shout to him so he close the door . The hotel manner of dealing with it was unbelievable the front of office manager Mr Hazem Mohammed stopped in the lobby to offer his apology I found that totally unprofessional and unacceptable, he then offered me to have coffee to which I refused. I demanded to know why the man came into my room where was he going why wasn’t he trained enough to comprehend to knock first .. the hotel would just say that he made a mistake for another room , for me that wasn’t good enough, they did nothing to show that they cared or wanted to make me feel better, they just brushed it off as if it was no big deal , for me it was ..I had to put my luggage in front the door Incase another man walked in without knocking during the night, slept with all the lights on . I really wanted to know why he came to my room why.. NO SOLID REASON 😔🤬 They refused to give a part refund or even a gesture they were concerned . Disgusting and bad management allow this to happen and they couldn’t wait for me to leave , when I came to check out they all made themselves looked busy, no one said anything, no one gave no eye contact , shame on you if you read this . That’s not how you treat women that’s not how you make your guest feel, why you couldn’t give me a valid reason because you yourself don’t have one …

Great hotel near all tourist attractions, convenient for traveling since the metro station is a short walk away. The cleaning staff was really great, had a nice lady from Nepal who was always so sweet and polite whenever she was cleaning the room or we needed something. Will definitely stay here again 👍👍

It was a great stay! Friendly and nice staff, great location. Will definitely come back

Very good location, near to the metro station. Fantastic views at level 43 bar and great service and hospitality. Highly recommend for tourist. Price is reasonable too. Rooms are big and comfortable.

Great place to stay!

Our night spent was great. Room was clean and the staff were very kind.

very good have security at lift lobby~ front desk service were good

Hotel is located on the main road, very convenient to go to Dubai mall.. There are several coffee shops, restaurants and exchangr office nearby.

Good choice for a biz hotel. City view from the pool level is a must. Highly recommended.

Everything Was so Perfect From Location To Service !!

VERY GOOD LOCATION, STAFF IS FRIENDLY AND MANY CHOICES FOR RESTAURANTS. SLIGHTLY OVERPRICED

The hotel was new & clean the rooftop bar level 43 is very cute. The pool is small but it’s on the roof also. The Balconies on the premium rooms are wrap around with a great view of the burg kalifa! The only downside is they called my room twice checking on how I like everything. When traveling from other countries patrons will have jet lag! Therefore I don’t wanna be awakened for that! I’ll tell you upon checking out. Lastly there is a hookah bar around the corner it’s 24 hours masayana

Nice hotel..friendly staff..easy to find and close to may attractions

The rooftop club and breakfast are one of the thing I always look out for