Ulasan Address Downtown

Let me start by saying the staff is fabulous in every way! The hotel lobby is gorgeous. The rooms vary greatly in size - even within the same category. The problem was that the upholstered furniture was stained and very unappetizing to look at or sit on as well as the carpets being stained. Not a chance that I would walk on the carpets barefoot! This was the case of all 3 rooms that I looked at!!!!!! We even upgraded an additional category to get a better room layout and a better view of the Burj Khalifa and the fountain but the carpets and upholstered items were the same. The on duty manager offered to move us to their residence section which they rent out as well but it was already so late by the time the offer came in that we were exhausted and wanted to go to bed. Also, several of the electrical outlets didn’t work so we had to search the room to be able to charge our phones, the lamp on one side of the bed didn’t work, nor did the Nespresso machine. Beautiful lobby, wonderful staff, fabulous location and views but the carpeting and upholstered furniture needs to be changed!!!

Good hotel

A place you shouldn't be missed when going dubai.

網址上的圖片和酒店不符。網上面的圖片有露台，但是到了酒店工作人員說要加三百幾港紙才可以有露台房，而且還要下午五時才可以check-in 。

房間的裝修對不起房價，但為的是無敵景觀，不小心開了瓶紅酒以為是免費的，沒有放價格牌，收費價格在床頭的平板電腦裏

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很開心的杜拜之旅，商務首選，度假也不錯

Süper

The hotel was like a dream, excellent service and beautiful views. Its location is strategic, we didn’t have to deal with any traffic as we were able to walk everywhere.

The hotel is very nice. Nice location with nice views. Also the room is very comfortable. But the Valet parking service was very bad. The staff of the Valet parking were very rude and not respectful at all. They are not qualified to serve people in front. They must be behind. Staff in front must be qualified and knowledgeable to deal with guests specifically in 5 stars hotel. Thank you. Omar

At The Adress Downtown, it keeps on getting beter! this is not our first stay at this amazing Hotel; in fact this trip we felt at Home:) There was a lady at the reception, so warm & welcoming, we felt like visiting a family home. she heard about our wedding anniversary and to our great surprise, set up our room with hearts , flowers and a complimentary cake. this made our stay so special! the lady's name is Miss Tahzeen, you'll be very lucky to be hosted by her.

Room number 1304 which was given to us had faulty ac filter. The person who checked us in was hostile and gave us a bad room intentionally I feel. Only booked for one night and was really disappointed. Couldn’t sleep the whole night because of noise from the AC. Had stayed here previously and had enjoyed my stay hence came back to be majorly disappointed. If you are not booking their fountain view rooms don’t bother to book, they will treat you like second class citizens

Feels more like a apartment with hotel services. Location is nice, but i will never book hotel brand again. You have real hotels that are much better Checkin was a bit fast and no explanation about the hotel/facilities/restaurants, no welcome drink either. Excepted more from a flagship property, the breakfast buffet is really small and basic. We really expected much better. The pool area is outdated and the people working there communicate poorly, and also a bit arrogant. there is one lifeguard for all the pools, but he and the other staff is constantly talking with each other in a group behind the desk. Lobby is nice, but to see this just have a coffee here. No need to stay. Their is a nice smell, too bad it isn't in the room. The room does not smell nice, you have to turn on the ac to get ris of the smell. The design of the room is nice but not really special. Value what you get is really low.

I loved this hotel! Right next to the "Worlds Largest Mall"! The mall is really nice and I was just a walk of a bridge between the Address Downtown and Mall. The hotel was clean and the rooms were very nice! The staff was welcoming, knowledgeable and friendly.