Hotel berhampiran JBR Mosque (Level 1) (Friday Prayer), Dubai

Nestled in the heart of Dubai Marina with unparalleled views across the waterfront, InterContinental Dubai Marina is a great place to stay. Upon arrival, Gracie, who works at the front desk, provided excellent customer service and helped me join the IHG members club, which came with a 25% discount on meals in the hotel restaurant. The concierge desk also provided excellent customer service. They ensured all the luggage was well handled during check-in and check-out. I also had a minor accident in my hotel room, where I dropped a cologne on one of the glass-covered tables, and the whole glass on the table broke. The hotel staff prioritised safety and moved me into a new room with a fantastic view without paying extra costs. The hotel is also conveniently located. Many good restaurants, Spas, and spots like HeliDubai, SkyDiveDubai and Yacht rental places are within a 15-minute taxi ride. To get downtown, you need about 30 minutes or so, which is still great, and there are always taxis at the front door, making moving around easier. Overall, I had a great stay at the hotel, and I would stay here again #trip #Dubai #vacation #travel #uae

It was my second stay at this hotel. Perfect as it was before. Large rooms. Tasty breakfast. Great service. And perfect location - 1 kin from metro station DMCC, 15 min walking from JBR beach.

Мы проживали в отеле неделю в апреле. Начну, пожалуй, с еды. Сложно сказать, насколько был заселен отель, но на ужин только в один из дней мы пришли спустя 15 минут после его начала, и возникла проблема с тем, что еды просто уже не было, и однажды были на обеде, очень спешили, но спустя 20 минут нам только вынесли еду, поесть мы не успели, хоть и объясняли персоналу, что спешим, во все остальные дни подобных проблем не возникало. У нас были ужины и завтраки, подавали всегда примерно одно и тоже, но все, что было, было вкусным и полностью покрывало потребности в питании на отдыхе, да, никаких особых изысков не было, но всегда можно было найти, что съесть, и это совершенно точно было вкусным! Персонал отеля хоть и улыбчивый, но решать вопросы и проблемы с первого раза получалось не всегда, это касалось и проблем в номере, и ситуации на обеде, о чем писала выше, над этим руководству действительно следует задуматься. Если говорить о минусах- система кондиционирования хромает, сотрудник отеля помочь с ней нам тоже не смог, в итоге мы ее отключили вовсе, но при этом в номере всегда было прохладно, сантехника требует ремонта (у нас в номере рукоятка от крана просто отржавела и снималась при каждой попытке регулирования и включения воды), с этой проблемой мы обращаться не стали вовсе, потому что понимали, что переселяться не хотим, а во время нашего заезда проблема вряд ли решится. Два важных момента - рядом с отелем идет строительство нового отеля, поэтому завтраки сопровождались звуками перфоратора и прочих инструментов, днем мы в номере не бывали, вечером было уже тихо, второй- отель расположен рядом с мечетью, особенно это стоит учитывать тем, у кого чуткий сон. Все то, что я написала выше, может быть для кого -то важными критериями при выборе отеля, но для нас эти моменты хоть и отложились в памяти, но абсолютно не омрачили отдыха, потому что казались абсолютными мелочами, которые не перекрыли всех плюсов отеля, таких как: питание(все действительно было очень вкусным), шикарный вид из номера, прекрасное месторасположение отеля(до пляжа 30 минут медленным шагом, много супермаркетов поблизости, в шаговой доступности Марина молл и колесо обозрения, а также станция метро), наличие всех принадлежностей в номере и фена, ежедневная уборка, наличие кухни (включая микроволновку и всю-всю посуду), единственное, чего не хватало- сушилки, но все это решаемо, поэтому персоналу отеля большое спасибо за прекрасный отдых и процветания!

The hotel is in walking distance to the JBR Beach and Marina. About 15/20 minutes, the hotel provides a regular bus shuttle if you are not up fir the walk. The staff where welcoming, professional and helpful with any queries we had about the hotel, getting around. Muhammed the tour organiser helped us book two excellent tours, half day tour of Dubai catered to our wishes and the VIP trip to Burj Khalifa. The hotel is very clean, the rooms are spacious and comfortable. restaurant on site lots of choices for breakfast buffer and evening meal.Easy to get to Dubai Central. I woukd stay here again.

The Hotel rooms are spacious and cleanliness is well maintained. STAFF are very warm and friendly. The housekeeper are very accomodating. THE place is very relaxing place to stay.Tje stay is very nice and enjoyable. Will surely comeback again and highly recommended to friends and family.

I have been a loyal guest at ALL(Accor) for several years, but my recent stay was quite disappointing, and a significant departure from the high standards I have come to expect. Upon arrival, I faced a frustrating delay in check-in. Despite having called the hotel beforehand to confirm my booking, I was made to wait until 4:00 PM to get into my room. This was particularly inconvenient as I had a long journey and needed to freshen up before a scheduled event. Adding to the frustration, a special request I made a week prior to my stay was completely ignored. When I brought this up at the front desk, not only did they claim they had no record of my request, but the manager's response was surprisingly rude and dismissive. This lack of professionalism and courtesy was deeply disappointing. The problems did not end there. The checkout process was equally cumbersome and time-consuming. It took much longer than it should have, adding unnecessary stress to the end of my trip. Overall, my recent experience at Mercure Mina Gold was far below par. The combination of delayed check-in, unacknowledged special requests, and an inefficient checkout process overshadowed the positive experiences I've had here in the past. I hope the management addresses these issues promptly to restore the quality of service that regular guests like myself expect and deserve. Until then, I regret to say that I will be reconsidering my options for future stays.

Kapal hotel terletak di pelabuhan Rashid. Cara terbaik untuk ke sana adalah dengan teksi. Hotel ini menyediakan 3 pemindahan: pantai La Mer, Dubai Mall, Al Ghubaiba (metro, persiaran bersejarah, pusat membeli-belah). Pada waktu pagi adalah sukar untuk menghubungi teksi kakitangan hotel membantu dengan masalah ini. Untuk 50 dirham anda boleh mengambil bahagian dalam lawatan kapal, atau anda boleh berjalan-jalan sendiri dan melihat pameran muzium. Restoran, bar. Di dek bawah terdapat gim dan kolam renang mini. Sarapan pagi yang baik. Bilik (kabin) selesa. Tambak pelabuhan telah diubah suai - dengan kafe, restoran, pasar mini dan gelanggang tenis.

Hey there All Visited this fantastic place for a staycation located at Deira name as Carlton palace Hotel We were duo The Hotel rooms are very spacious The Bathroom is not top The Roof Top pool is amazing The Gym was big and has all the top equipments Absolutely loved it The breakfast buffet was better than many other 5 star hotel buffet highly recommended If you are in Dubai make sure to stay in this amazing 5 star hotel Follow for more such reviews

**Review:** I recently stayed at this hotel in Dubai, and it was a fantastic experience. The location is excellent, placing you right next to the metro station and in a good heart of the city with easy access to major attractions. The rooms are very comfortable, providing a perfect retreat after a busy day of exploring. The value for money is outstanding, especially considering the range of services available. The hotel offers great amenities, including a well-maintained pool, which was a highlight for relaxation. However, the most impressive aspect was the customer service. The staff were incredibly friendly and supportive, making me feel right at home. Despite being on a very tight budget, I felt I received five-star treatment. If I ever return to Dubai, even with a larger budget, I would still choose to stay at this hotel. It contributed significantly to my wonderful experience in the city. Thank you for everything!

Great hotel for short stays or layover at Dubai , buffet is fine , shuttle bus to airport is hard to find the first time you take it , just ask anyone at the airport they will help you find it , just remember its in the same building as the car park , metro , car rental , in front of terminal 3 , shuttle is 24 hrs every 30 minutes . If you don’t want the buffet there is a supermarket and small plaza behind the hotel