Popular Hotel Mercure di Dubai

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Terokai Ulasan Tetamu Hotel di Dubai

Mercure Dubai Barsha Heights Hotel Suites And Apartments

Mercure Dubai Barsha Heights Hotel Suites And Apartments

4.2/5522 Ulasan
Tecom
I recently stayed at this hotel and was pleased with the quality of the amenities and overall comfort. However, I regret to say that I won't be booking here again (although I stay there very frequently, I even lived there for months) due to their new parking policy. They no longer allow self-parking, and instead, require guests to use the valet service. Unfortunately, this results in significant delays, with it taking an average of 20 minutes to retrieve your car. Given that the hotel is frequently busy and many guests drive, this can be quite inconvenient. It's a pity because otherwise, it's a good hotel. ---
Mercure Dubai Deira

Mercure Dubai Deira

4.1/556 Ulasan
Deira
The staff was super friendly and helpful and the Hotel's location was perfect; opposite the Gold Souk Metro Station. Very clean, and the breakfast a great spread. Hospitality was more than what we expected, especially there was a boy called Zin who went out of his way to take care of us. I would highly reccommend this hotel...
MERCURE Gold Hotel Jumeirah by Accor

MERCURE Gold Hotel Jumeirah by Accor

4.2/5105 Ulasan
Bur Dubai
I have been a loyal guest at ALL(Accor) for several years, but my recent stay was quite disappointing, and a significant departure from the high standards I have come to expect. Upon arrival, I faced a frustrating delay in check-in. Despite having called the hotel beforehand to confirm my booking, I was made to wait until 4:00 PM to get into my room. This was particularly inconvenient as I had a long journey and needed to freshen up before a scheduled event. Adding to the frustration, a special request I made a week prior to my stay was completely ignored. When I brought this up at the front desk, not only did they claim they had no record of my request, but the manager's response was surprisingly rude and dismissive. This lack of professionalism and courtesy was deeply disappointing. The problems did not end there. The checkout process was equally cumbersome and time-consuming. It took much longer than it should have, adding unnecessary stress to the end of my trip. Overall, my recent experience at Mercure Mina Gold was far below par. The combination of delayed check-in, unacknowledged special requests, and an inefficient checkout process overshadowed the positive experiences I've had here in the past. I hope the management addresses these issues promptly to restore the quality of service that regular guests like myself expect and deserve. Until then, I regret to say that I will be reconsidering my options for future stays.

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