Penginapan Shangri-La di Dubai

I had an exquisite stay at Shangri-La Dubai, and I would like to give special thanks to two exceptional members of the reception team: Karim KADI and Abderrahman. From the moment I arrived, they both made me feel genuinely welcome. They were professional, attentive, and always ready to help with a smile. Whether it was during check-in, answering my questions, or assisting with special requests, they consistently went above and beyond to ensure my comfort. Their kindness, efficiency, and personal attention truly elevated my experience and made my stay feel very special. Thanks to Karim KADI and Abderrahman, I felt not just like a guest, but truly cared for. I highly recommend Shangri-La Dubai, and I sincerely hope future guests will have the chance to be welcomed by Karim and Abderrahman as well.

酒店前台這個女的不知道是不是新來的！一問三不懂！態度也不好！一開始説我定的這個套房沒有，我讓她再確定一下，後面又説有，説房間已經好的了，但是入住時間是2點，提前入住需要加錢。我問她加多少，一開始説加600迪拉姆，我説行吧，後面經理過來説過十幾分鍾這邊房間好了馬上給你，過了一會她説房間好了，可以辦入住了，但是你的房間是套房需要加雙倍1200的迪拉姆，我真的無語了，你為什麼不早點説要加的是1200？你經理都同意了，你怎麼那麼***？而且你有空房為什麼不能讓客人提前入住呢？怎麼那麼死腦經？那時候真的氣s了浪費我一個多小時，我當時跟她説取消吧，我不住了，後面又説那我給申請吧！真的是無語！！在亞特蘭蒂斯我們早上7點多去的，人家雖然是3點半入住的，但是她説有空房也馬上給我們辦入住。