Hotel berhampiran Sheikh Rashid Hall, Dubai

I vesited Novotel for business travel seems to be good and had good stáy . Service.... Neatly cleaned may room Flor Mr Chandra nice visited room for double checking tha service provided. Good service in total sewor I vesit aneg

Opposite Museum of the future and near metro station. Very convenient. I think I booked a non-smoking room but they gave me a smoking room. Also, the shower water goes out from the bathtub and the floor would be wet all over. For its location, I would still stay again.

فندق رائع وموقع جميل وموظفين ريسبشن محترمين خصوصا الأخ تامر ساعدنا كثير الله يعطيه العافيه انصحح بالإقامة بهذا الفندق ولي رجعه له ان شاء الله في كل مره ارجع فيها دبي

I have been a loyal guest at ALL(Accor) for several years, but my recent stay was quite disappointing, and a significant departure from the high standards I have come to expect. Upon arrival, I faced a frustrating delay in check-in. Despite having called the hotel beforehand to confirm my booking, I was made to wait until 4:00 PM to get into my room. This was particularly inconvenient as I had a long journey and needed to freshen up before a scheduled event. Adding to the frustration, a special request I made a week prior to my stay was completely ignored. When I brought this up at the front desk, not only did they claim they had no record of my request, but the manager's response was surprisingly rude and dismissive. This lack of professionalism and courtesy was deeply disappointing. The problems did not end there. The checkout process was equally cumbersome and time-consuming. It took much longer than it should have, adding unnecessary stress to the end of my trip. Overall, my recent experience at Mercure Mina Gold was far below par. The combination of delayed check-in, unacknowledged special requests, and an inefficient checkout process overshadowed the positive experiences I've had here in the past. I hope the management addresses these issues promptly to restore the quality of service that regular guests like myself expect and deserve. Until then, I regret to say that I will be reconsidering my options for future stays.

A great hotel with great staff, food and gym! We had an event in the conference centre and they took exceptional care of us! Special mention to Advil who always was welcoming and to care of me at breakfast!!! All of the staff were kind and accommodating! Hope to return soon

I had a lovely experience at Rove Healthcare City,everything about the place was so amazing including the melt in your mouth food.The staff was already to go the extra mile for us and i truely appreciate it.Im definitely staying at Rove HealthCare City again the next time i visit Dubai😃😃

The Hotel is located in the center of the city, hence the accessibility to anywhere in Dubai is so easy. Rooms were spacious. The facilities were also excellent. The room service were poor, we asked for bottle of water and the response were so arrogant. Overall the experience were good.

It was amazing stay , very neat and clean rooms . Location also near bus station, metro station very nice . especially thanks to Ms. John lean from front office , very polite , and smile always , giving right information about the rooms and hotel. Keep it up .

This is our second time staying in this hotel when we visited Dubai. It is a home away from home. My children love the hotel. The staff are very friendly, nice, welcoming and always smiling. We noticed some changes from when we visited last year. We were impressed to see that the hotel has put diversity into consideration and have included among its staff African Americans. This inclusion of diversity meant a lot to my children and one other family we met who stayed in the hotel. In the past there was no inclusion or diversity in the staff team there but now, there are staff from most walks of life, thereby making guests feel more comfortable seeing that they are represented. Kudos to whoever effected this change. I would like to thank all the staff that made our stay very comfortable and memorable from the security guys, Kuty, Johnson, and their team, these guys got your back should you have any security concerns or forgot something in a taxi. To the front desk team, Canston, who checked us into our rooms both last year and this year. He was very friendly, nice and always smiling. To Romario the hotel manager, always smiling and never a dull moment with him, he took very good care of us. I must say that Romario stands out among Marriot hotel managers I've encountered. He was very down to earth and paid attention to details. He took care of a little problem we encountered during our stay and made it all right. Thank you very much Romario. To The breakfast team, Vanesh, Jean, the Cheff etc, who were very nice and courteous, they were always checking in with guests to see if they need/don't need anything and making sure everything was right at the breakfast buffet. We did notice some new addition to the breakfast buffet menu. The menu last year was kind of dry and same selections but this time, there were more choices and the changes was for us, a better selection, something for everyone. To the housekeeping team, Analiza and Niran, who made sure our room was well clean taken care off. We always looked forward to our room on our return from outings. Thank you Analiza for the wonderful farewell décor you made for us. Our Children loved it. These team of people at this hotel are the reason my family and I will always want to stay here every year we visit Dubai. Thank you guys for your great hospitality!.

**Review:** I recently stayed at this hotel in Dubai, and it was a fantastic experience. The location is excellent, placing you right next to the metro station and in a good heart of the city with easy access to major attractions. The rooms are very comfortable, providing a perfect retreat after a busy day of exploring. The value for money is outstanding, especially considering the range of services available. The hotel offers great amenities, including a well-maintained pool, which was a highlight for relaxation. However, the most impressive aspect was the customer service. The staff were incredibly friendly and supportive, making me feel right at home. Despite being on a very tight budget, I felt I received five-star treatment. If I ever return to Dubai, even with a larger budget, I would still choose to stay at this hotel. It contributed significantly to my wonderful experience in the city. Thank you for everything!