Hotel berhampiran Traks Pro, Dubai

I had an excellent stay at this hotel! The staff was incredibly welcoming and attentive, making sure every detail was perfect. The rooms were spacious, clean, and well-equipped with everything needed for a comfortable stay. The amenities, including the pool and fitness center, were top-notch and well-maintained. The location was also convenient, with easy access to local attractions and dining options. Overall, a fantastic experience—I’d definitely stay here again!

Insofar as to say that it's convenient to Dubai metro, and the Abu Dhabi airport bus stop, it's still a haul to the rest of Dubai. Clean room, bad breakfast

Hotel yang bagus, bilik bersih dan selesa. Terdapat kawasan dengan konsol, ping pong, golf, kanak-kanak berminat) perkara-perkara kecil yang bagus seperti teh dan popcorn di penerimaan tetamu) Jalan ke laut mengambil masa 10-15 minit berjalan kaki, anda perlu menyeberangi jambatan. Terdapat pasar raya yang bagus berhampiran.

Good and pleasant hotel with spacious rooms. Accessible and close by the metro station. Hotel management was so nice as compared to other European hotels I experienced

Уже оставлял комплиментарный отзыв. Понятно, что отель лично для нас идеальный, но для туристов (кто по туру приезжает) очевидно средний вариант. Теперь расскажу, что можно улучшить: 1) ценообразование - могло бы быть и дешевле, иногда бывает по цене соседнего люксового Five. 2) в других Rove есть игровые приставки, зоны коворкинга больше, есть магазины прямо в отеле. В этом нет. 3) тренажерного зала вроде тоже нет. 4) лифт сомнительный: медленно едет, быстрее по ступенькам спуститься. 5) за официальную цену на сайте Rove (＞550 дирхам в декабре) можно было бы поставить капсульную кофеварку в номера, как в том же SO Uptown. 6) трансферов нет никаких.

I was happy of the one who cleans my room for the past 15 days that is sanjeeb and suman who where always been super clean and tidy and trustworthy and when i called them for a special clean they always do it and wat i demand to clean they do it perfectly and the staff are very friendly thanks from the bottom of my heart from the amsterdam boy ronald😆😁😄😃😀🌷🌷🌷

It is a good hotel, however the service quality depends on who your are talking to. There’s a very nice guy in the reception team willing provide very good help on everything with very high efficiency. But the reservation and sales team are really sucks, they reply email slow and are reluctant to do anything flexible but not harm any party’s interests, and very arrogant. When you propose any flexible thing with them, they always tell you we are full and has only 100 room, we have premium location, all the words inherently indicate that you either follow our words or you are not welcome. They even give you a rate with extra cost for breakfast to high grade membership of the hotel who are qualified for free breakfasts, it is really unbelievable. It is really rare to see such kind of sales team in a 5 star hotel even though our team almost stay here throughout the year and telling them we are going to stay on. Good facilities and location, but the team really need to be reconsidered and some of them are great, but some are really bad.

In general, the hotel is in line with the price, for which I paid with a half broad by USD380 for a bliss room. There are a few small service happening to me. Drains of the washbasins clogged. Facial tissue was not refilled. Reception doubled unintentionally charged me the room fees. Wireless internet connection is too slow, which I could not browse websites. A security guy told me the Demon Duck restaurant closed down at the time when I ask him an assistance of finding where the restaurant is. Others, except for those mentioned, are expected.

Service: - Overall is good, reception manager Pei Pei demonstrated good service and fast response, but one reception guy was disappointing - Gobin who was the night time reception, was lowering the whole level of the hotel, ashamed the whole hotel (Incident: we saw an advertisement in the elevator showing 160 AED for 6 bottled Heineken beer in the afternoon, that night we ordered by dialing 0 in the room service, then when paying the bill, it was 252 AED, we didn't ask further for the price because we were afriad we missed some conditions in the advertisement. The other night, we planned to order again, so we see again the advertisement in the elevator, it just stated ”Dial 0 or scan QR code to place order”, then we headed to the reception and asked if there is any hidden conditions. Gobin just questioned me if my picture is taken on the day and told me it is a recent promotion, so it's wasn't started on the day i ordered. That's totally trying to drag the problem to us, i was never thinking to get back what i over paid, and you didnt need to defend and attack me at once. And then he asked if I have any proof that the advertisement was published on the day I order the beer, I said I didn’t take a picture on that day, then I asked him which day this promotion started, he failed to answer. Then he quibbled and said because we didn't tell over the phone that we wanted to get the promotion beer, so we couldn't get 160 AED beer. I was so pissed, but I was too focused on how I can proof the promotion has already started on the day I ordered the beer, then I went back to our room and I didn't pay much attention to his words. After going back my room, my family told me again what Gobin said just now, it was totally humiliating and treated us as a fool. Is that I don't mention the promotion price, then I need to pay extra? It's totally nonsence.  The original price was 240 AED for 6 bottles, we paid 252 AED just because you charged me on a price of single bottle 42 AED each x 6 bottles. Because I was totally pissed off, I went back and argued with him, he knew he couldn't cheat me anymore, then he passed our case to his colleague. His colleague ****** in his service too (but i forgot to memorize his name), same as Gobin, he was trying to point the problem back to us, he said because there was no bottled beer so the staff gave us canned beer that night, so I was charged for a higher price, then I told him to see the two remaining bottles in my room and i took picture on that night as well. At last, they failed to put back the fault to us, and gave me back the money. The whole incident was nonsense, and ruined my mood in the whole night. I had never tried to feel so pissed for a staff in the hotel before. Room: - Spacious, clean, sufficient facilities - Light flashes in washroom, tolerated for two nights but finally too annoyed, so reflected this on a random surve, Pei Pei approached me the next day when we were having breakfast and sent engineer to fix the light (she offered change of room but we turned down, and she offered a complimentary dinner and a fruit platter) Gym: - More than enough for a hotel Swimming Pool: - Small and not many seats Breakfast Buffet: - Large variety of choice and taste good