Hotel berhampiran True Vision designs, Dubai

Went for Arabic night, wonderfull food, choice of salad, chicken moussakhan, okra beef, one of the best chicken moulakhiya I ever had in Dubai, Chef is preparing fresh kebab like lamb kofta and shish tawook which is fresh and delicious, we will sure come back and also we will try Indian night also one day, staff is very polite and friendly thank you so much all.

Just normal hotel

We visited this hotel quite a lot this year. And our last stay was terrible. I checked in at passed 9 in the evening of our check in date and I waited for the reception for more than 30 minutes to check me in and when I reached the room I found the door open without using the key they gave me. And I specially booked for king size bed and even call reception just to make sure it will be provided. When I saw the opened room there was 2 single bed which is really disappointing so I went down and they told me they cannot give me what I booked not until I told them that the door is open and it's not closing. Next day of our stay we went out in the morning and asked the reception to clean the room, check the bed because it's hard as my partner had a back pain when he woke up and give us 1 more towel since we are 2 in the room and we had only 1 towel. We asked as well for dental kit and slippers. When we came back to the hotel @ 11pm (13th October,2021) room cleaning was not done, no single request has been delivered. We showed it to one of their staff and didn't even apologized. After few mins still no one came to clean the room as we requested again. My partner called the reception and the guy on duty that time was very rude. This is under hospitality industry but we didn't feel even a bit of being hospitable from the staff. Most specially in reception since the time of check in and whole entire of our stay. And finally after sometime housekeeping attendant came which is same as the attitude of the person who's seating in reception. We come to know that the bed was place in opposite side which where the rod is accessible. So my partner help the attendant to flipped the mattress. We're so tired when we got to the hotel as we went outside so we just want to relax after but we got stressed from the service this is not 1 star or 2 star hotel. It's 3 star which is supposed to be much better than the services of 1 or 2 star . I like the wash room as it is clean however the hair dryer is not working. We reported it to the room attendant and even showed it to him. He said they cannot do anything about it. I even suggested to replaced it but he said it's not possible and he left.”I know that in a hotel standard there must be a working hair dyer” if not it violates one of the rules of a hotel standard. One more thing @late night on 12th of october the guy who wore a brown blazer asked for my partners emirates ID and asked us to leave it there with them and send it to our room after 10mins but it's already morning we still didn't received the ID and when we passed by and asked about it it looks like they are confused if they have it or maybe misplaced it. Until few mins they found it and didn't even apologized for the delayed and he's very non-hospitable. The first stay we had was May 2021 and it was amazing. hTe filipina lady who checked us in before was very nice and polite but I've never seen her since then. You should hire more staff like the Filipina lad

The place is little old but room were nice and comfortable. Parking is very narrow but security help you and assist in their best capacity .they had proper shower amenities which was surprise for price of room rate.

It's a brand new hotel in Al qusais near to the airport. It's very affordable with extremely clean and well maintained rooms. Being a budget hotel, we can't expect too many amenities but it's overall complete value for money. Bed size is a problem if you have a toddler since they have only Queen bed option. Basement parking is available (self park) and be accessed with your room key once checked in. Breakfast options were a bit limited but again it's a budget hotel and understandable We had a good stay overall and would definitely recommend the hotel for families.

Oké oké it was good but also not good it’s oké for sleep but clean no manny animal there and the smell not so good

It was all I needed for my business trip. I had read plenty of negative reviews and I was already not looking forward to my stay but surprisingly, it wasn’t as bad as I thought. It’s close to the area I needed and not very far from the metro station. Staff were generally polite and after a long day I enjoyed my night’s sleep. I missed a flight and even if they have a 100% no refund policy, they were able to book on the next days I had a flight. Thanks to the trip team too for helping out on this.

I love Al Seef Heritage by Hilton! From the moment we stepped into the lobby, we were transported to a world straight out of the Aladdin movie. The old Dubai style was simply breathtaking. The staff went above and beyond to make us feel relaxed and refreshed, offering us a cold hibiscus drink and a chilled towel to beat the heat. The personal cabby service to our building was a delightful surprise, and we were amazed to see the entire complex is part of the Al Seef hotel. The room was nothing short of stunning, with a vintage charm that made it hard to leave the incredibly comfortable bed. A special shout-out to our favorite staff members, Ceasar and Sangkita. Sangkita's energetic and impeccable service on the phone always made us feel comfortable, and our requests were handled with ease. Laxime from the reception also made us feel incredibly welcomed and to Ceasar, who made our stay even more memorable. The complimentary cabby service that took us around Al Seef was the icing on the cake! We can't wait to come back in the winter to fully immerse ourselves in the magic of this place. I strongly advise against visiting during the scorching summer months, as it might not do justice to the old Dubai experience. All in all, our stay was simply fantastic!

The room was big and they provided us with extra bed... the food was varied and yummy...the stuff was friendly and willing to help. The kids enjoyed the 1 complimentary hour at the kids club.. we will definitely come again

Very good place situation right in the heart of Sharjah with affordable prices. It has good restaurants and a Hypermarket nearby. The service is quick. One hotel boy, Rohit, was always smiling and was always ready to do extra work.