Hotel berhampiran Dubbo Observatory, Dubbo

When you see the words ‘Quality’ and ‘International’ in the name of an accommodation place you naturally think quality, etc, etc. Especially when the images on the website look fairly good. Sorry, this place needs a name change. I took a photo which pretty-well sums up the Inn. A cracked wall plug outlet, slightly off-centre on a painted tile surface in the bathroom. Even the small plastic plugs that normally hide the screws were missing and it was dirty inside. A very old and tired motel that should be demolished. An attempt to update it some time ago with all tile surfaces repainted, lots of black paint slowly wearing off and concrete stairs & paths really showing their age. Missing crockery and utensils, no real kitchenette area to hold the toaster & kettle, also very old electrical appliances. The room had not really been cleaned properly and someone had been smoking outside with the door open so that it was quite smelly on arrival. The note in the bathroom asked that you be environmentally friendly and hang your towels up unless you want them changed. After one night we naturally hung them up. They were changed anyway. The toilet bowl was dirty below the waterline. Quality room service means workers in white uniforms with trolleys and laundry bags. No, plain clothes workers with sheets draped over the shoulders. On the plus side it was only 800 metres from the Dubbo Zoo so you could walk there instead of taking the car. It was a very large bed which was comfortable, the aircon worked well and the showers were hot. At the end of the day that is what we usually look for. Clean sheets and a pillow. It’s just a pity the rest of the place didn’t match. By the way, our travel companions in another room faired worse than us and were also not impressed.

We stayed here for 4 nights with our two kids (7 and 10). We choose caravan parks for the kids facilities and this was a bit of a let down. Small playground, jumping pillow broken, games room pretty much non existent. Pool looked nice and splash park looked ok but was too cold to use. Our cabin was well equipped and spacious, but obviously hadn’t been cleaned well. There was so much stuff under the main bed in particular but a couple of things under the single beds too, food, pencils, ice cream wrappers etc. The beds were comfortable and the shower was a great size. Park location is great, close to zoo and the cbd and even though it’s on the main highway, noise isn’t too much of an issue. The street our cabin was in (cabin 50) was a little awkward sometimes though with people reversing caravans in and out needing to block the street to do so.

Staff were all very friendly, polite and helpful. Price was good, but there was a reason for that! We should have heard warning bells when there was little accommodation available but the Ibis Budget still had vacancies. The shower was grimy, with lower wall tiles discoloured. The toilet seat surface was blistered and rough as a result. So much so that this would not prevented it being properly cleaned and this was apparent by the colour. One bedside table was missing and the older style air conditioner was extremely loud nd barely cooled the room even on maximum setting. Top sheet was torn. We paid for the continental breakfast but I ate none of it for hygiene reasons and did get a refund for one of the 2 breakfast for which I paid. Bread for toast was put out in its plastic bag so everyone had to reach into the bag and could not help but handle what would be other peoples' slices. Margarine was in a communal jar used by everybody and full of other peoples' toast crumbs. Jam was similarly provided. Cereals (cornflakes, nutra grain, cocoa pops and rolled oats were stored in tall, narrow jars necessitating people to put their hands into the jars to reach the serving scoops. There was no means of cooking the rolled oats. The orange juice was not chilled and once tasted was discovered to be off/fermented as it ”fizzed” on the tongue. Did not try the apple juice. Dirty dishes were just left sitting on counters and the sink. Just disgusting and unhygienic. Stay away!

I had a business trip stay in Dubbo and I got a clean spacious apartment and I loved it absolutely. Great value for money and staff was so friendly. Sanju and Nimit had made sure that my stay was comfortable. Nimit went way beyond to ensure my laptop is connected well to wifi.

We stayed in a service apartment. Excellent stay, comfortable rooms, close to the zoo, shops and restaurants. The Inn has multiple pools - one heated indoor and two outdoor pools. The service apartments are connected well to the Inn and its amenities. The apartment is cleaned daily and well maintained.

Great Location! Has everything you need to keep you entertained for your stay, Food, bars, Nightclub, Arcadia(games area).

Returning from QLD this was our stop over for the night. Motel room is perfect for a family, very affordable. Staff super friendly. Wonderful place to stay. Definitely want to return and stay longer.

Easy to book on Trip.com. This is my third stay at this hotel in about the years. This time the room card didn't work meaning a return trip down the stairs with all my luggage. The corridor outside my room stank sharply of urine and cigarettes; there were cigarette butts in the window sill. The female toilets were clean, but in the morning some guy had peed a lot on the toilet floor (the seat was up and it wasn't overflow but obviously missed his target). Having locks on the toilet doors would be appreciated, allowing women only in female bathrooms. Other than this, the linen was clean and the bed was comfortable. The tap water is terrible. I wasn't too happy with this stay.

A comfortable overnight stay in town at the end of our three day visit to Dubbo to visit the Western Plains Zoo. Our refurbished twin room was well appointed and had almost everything we needed for this brief visit (tissues would be a good addition) and although on a busy road, there was no noise into the room and we had a good night’s sleep. I especially liked the great air conditioning (it was a 35+ degree day), modernised bathroom, the room decor with exposed brick walls, the two complimentary drink vouchers for the adjacent Macquarie Inn, and the 2 x complimentary bottles of water in the fridge. I subscribed to Nightcap and received a 10% discount on this first stay which brought the rate down to $162. Good value considering the rate also included breakfast (basic, but appreciated, in the Macquarie Inn).