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Lihat hotel trending kami berdekatan St. Patrick's Cathedral

5-bintang

The Westbury Hotel
4.5/542 Ulasan

The Westbury Hotel

Dublin City Center Dublin|0.7km dari St. Patrick's Cathedral
This hotel is 5-star price-wise only. For example, when we arrived, we have been welcomed by the Customer Care Person, who explained to us who she is, but said nothing on how she can help us and definitely nothing about the construction on the 4th floor of the hotel. So, banging starts at 8:30, which presumes that everyone is up and about at that hour. Apparently, they were supposed to notify me about it via e-mail, but someone just forgot about it... If I knew there will be construction at the hotel, I would have never stayed here. I guess that's why I never got that email... The concierge reached out to us a while ago asking why we are staying at the hotel so long. We have written to him in a reasonable detail. No response. Zero follow-up. The concierge in general was great in instructing us how we can do things ourselves. Another example. We return to the hotel at 10 pm, and our ever-hungry teenagers would like to eat something. - We are sorry but all the restaurants close their kitchens at 9:30 pm, and there is no room service. - Can we have have at least some bread and butter? (And here, the staff at 5 or even 4-star hotel would respond ”Let me see what I can do.” But instead we heard:) - No. You need to take care of it by yourself. And, it is like this, pretty much with everything service-wise at this hotel. Only the staff of the first-floor café seemed to know what they are doing. It just looks like the place lacks direction from the management that is lost and confused. To add to the ”attractions” we could hear very clearly all the water noises coming from a room next door. We also had some trouble falling asleep as the guy next door snored like a hog in heat. I also think that having the permanently screwed through cracked dial to a heated towel rack is something that I would find at a 2-star hotel, and I still would be surprised... There was 6 of us in 3 rooms, and we stayed here for 6 nights. The impressions were all the same. It's the details that matter both in the customer service and the decor, and it is simply not a case here. At the end of our stay, the front desk staff has made a scene, because we wanted a detailed invoice. Thanks to that though we found out they have charged us additional numerous positions from the mini bar, which we did NOT use. So, please be careful they will try to cheat you.

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Lihat Ulasan Tetamu untuk Hotel di Dublin

Mencari hotel berdekatan St. Patrick's Cathedral? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Harding Hotel
4.7/548 Ulasan
Dublin City Center
I was impresssed by the friendly welcome I was given at reception. Although I knew I couldn't book in till 2pm, I went early in the hope of them looking after my case. Not only do they do this for no extra charge but I was allowed into my room at 11.30am as it had been vacated. The hotel is in an excellent location for sightseeing as Christchurch and St Patrick's Cathedral are within 5 mins' walk and Dublin Castle and the Esther Beatty exhibition, which is not to be missed, is just round the corner. The room facilities were excellent with air conditioning unit, fridge, safe, coffee and tea making equipment, an iron and hairdryer and of course constant hot water for a shower. Downstairs there was a restaurant and bar available with music in the evening, which stopped at a reasonable time. Breakfast was also served in the morning, simple but enough. It was well worth the price charged simply because of its location.
Staycity Aparthotels Dublin Tivoli
4.3/5128 Ulasan
Dublin City Center
The cleaning service came in twice in the morning while I was sleeping. (It wasn’t even late in the morning - it was 8:30am and the guy just walked in) The front desk guy was really great and super helpful. But the overall experience was ruined because of the next morning. Really wanted to stay here again but will be reconsidering due to this terrible service experience. It was 20 min walk from the Grafton St if you walk fast. I didn’t mind the walk but it was longer than expected.
Hyatt Centric the Liberties Dublin
4.6/5113 Ulasan
Dublin City Center
- real nice hotel next to the St. Patricks cathedral - staff was really helpful and supportive - had no breakfast but the dinner and beers in the restaurant were good
Aloft Dublin City
4.4/5112 Ulasan
Dublin City Center
Soundproofing is absolutely absent. Was able to hear my neighbors talking and watching TV, as well as snoring during all night. But overall it’s a nice stylish hotel, bed was comfy, breakfast was tasty. Slippers were missing, tho last time Iw as here, they were present in the room.
Garden Lane Backpackers
4/533 Ulasan
Dublin City Center
Il mio volo ha subito dei ritardi e ho cercato di avvisare la struttura che sarei arrivata dopo l'orario di chiusura della reception (le 18:00). Il numero di telefono fornito sulla prenotazione era sbagliato, quello sul loro sito era un call center e non rispondeva nessuno, e non ho ricevuto da loro nessuna email di istruzioni. Sono arrivata a mezzanotte e... SORPRESA: ero chiusa fuori! Per fortuna ho incontrato per caso una ragazza che alloggiava li e stava rientrando e quindi mi ha fatta entrare per stare al caldo. Continuo a chiamare senza ricevere risposta per almeno un'altra ora. Alla fine mi sono accomodata sul divano del soggiorno a dormire senza coperte, ma sempre meglio di dormire in strada o dover cercare una nuova struttura in piena notte. Il giorno dopo hanno ammesso che il numero di telefono era sbagliato, si sono scusati e alla fine mi hanno dato la stanza per cui avevo pagato. Hanno fornito la prova di aver inviato l'e-mail di istruzioni, ma non l'ho mai ricevuta (avevo controllato anche se fosse in spam, e niente), altrimenti avrei dormito sul divano perche ne avevo voglia??? Lo stesso giorno è successa la stessa cosa a un ragazzo che come me non ha ricevuto nessuna email che loro dicono di aver inviato. Magari avevano dei problemi nei loro sistemi quel giorno? Eppure no, è colpa nostra perchè... Sorpresa finale... Pur avendo ammesso che il numero di telefono era sbagliato non hanno voluto rimborsarmi la notte che ho pagato e per la quale non ho ricevuto il servizio acquistato, rischiando anche di dover dormire fuori o spendere altri soldi per una nuova sistemazione. Fortunatamente hotels.com mi ha fornito un piccolo buono sconto. Grazie Hostel.com! Voi invece siete dei veri ladri disonesti, tenetevi pure quei 36 euro!
Staycity Aparthotels, Dublin, Christchurch
4.1/551 Ulasan
Dublin City Center
We were given a bigger apartment than expected with 2 bedrooms. It was very nice, clean and comfortable and also very quiet at night. The beds were comfortable, the bathroom big enough with a wide shower. The kitchen was well equipped and the living area was nice and comfy. We spent a lovely time here and we would definitely get back. I highly recommend it.

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