Homewood Suites by Hilton du Bois

Suites are nice. Full size refrigerator is a nice convenience. Check in was a little slow as their reception desk wasn't staffed on arrival. After waiting 10 minutes, i called thir phone but before i coud navigate the voice mail menu the hostess arrived at the desk Bed was comfortable and room was clean. The pool was drained for a remodel according to the sign on the door. Breakfast was okay. Saturday morning featured pre-made omelets that were a little watery. They don't have the waffle makers like almost every other motel I've stayed. Motel was comfortable, clean and quiet.

Such a very nice place in a quiet area near shopping. This is my go-to place when in DuBois.

This facility has so much potential. The suites are wonderful. First impression is a very nice property. Until you start looking around. Water machine in workout room - no cups. Employee did not know if it actually worked. Pool is closed. Employees have no idea when it will re open nor do they know what is wrong with it. Employees, for the most part were super helpful and very gracious. Several boxes for sanitizer wipes were all around the facility. None had any wipes. We were there 4 day and they were not refilled. Fairly nice food area - limited but adequate "supper" items each evening. Breakfasts were good. Coffee cups were super thin so carrying the cup was a juggling act to keep from being burned. No sleeves for them. For the most part it was clean. Elevator had issues. Scary. Employees said it has been like this for months. While suites are very nice - separate bedroom and bath, kitchenette, the walls are quite thin. Neighbors were just having normal conversation and we would hear every word. It was just a weird vibe because from the outside it looks so very nice. Would absolutely give it a much better rating on just employees and service . Such a shame.

Property is in a terrible state of dis-repair. We have stayed here multiple times and have all been fantastic. Hilton corporate needs to come in and do a complete overhaul. Baseboards are missing, elevators do not work - you have to call the front desk on a walkie to have the elevator sent up to get you. The toilet areas are not ADA-compliant. Blood was smeared on the walls, dirty towels were left in the shower and hair was in the shower stall. Hilton-Corporate, feel free to contact me.

Good location, breakfast ok, elevator needs repair. Learn to use a walkie tacky to call for the elevator to floor two.

The pool of the hotel was out of service, and in my 3 nights my room was not cleaned. During my check out manager told me that the cleaning room service needs to be asked for customer which was not informed to me when I checked in. In addition, the last day toilet was not working properly.

The hotel itself and hotel staff were great! Unfortunately we booked this hotel planning to swim but their pool is undergoing renovations so the kids were disappointed.

Maintenance of the grounds was very poor. There were thousands of cigarette butts on the sidewals and in the parking areas. Garbage sat in the outside seating/picnic ares for days.

When problems the elevator needed a walkie-talkie to call it to our floor