Hotel berhampiran Love Stories Museum, Dubrovnik

One of the best hotel in Dubrovnik. We came at the right time (mid Dec) as its an off peak season. The hotel not crowded. The staff were so friendly. Tq to Karlo at the receiption and Diana from housekeeping for the hospitality.

This hotel's main fault was it had bad air conditioning. We called for help and ours worked fairly well but others in our group had issues with the heat in their rooms. We had a dinner buffet which was so so without many choices of food nor very tasty food but the dining area was pleasant. We had a nice view from our room which could see the sea in the distance. And the walk to the old town section of Dubrovnik was fairly easy down hill. There was a bus #4 to get back up the hill to the hotel from the nearby square where the Pile Gate access is located. You first buy a ticket at the little kiosk across from where the bus picks you up for just under 2 euros. The hotel's pool had delightfully cool water.

Room is big and clean. Breakfast is available at 15 Euros for a very decent spread. You can buy the Dubrovnik Pass from Hotel Porto just next door. Bus stop is almost right outside the hotel where you can get the bus pass and there are several buses going straight into Pile Old Town. Will definitely recommend!

Amazing ! Very spacious . Definitely better than expected. Very close to the beach , Promenada, short bus ride into old Town. Very relaxing. Would definitely come back. Right infront you have a supermarket , coffee/bar shop, movies and just down the beach you have restaurants! Wonderful location if your looking to relax. Although when we went it was heavy rain. It was still very nice.

Lovely intimate boutique hotel, staff were friendly and helpful in all areas, glad we upgraded to a sea view well worth it. The food in the restaurants was excellent, breakfast was plentiful and plenty of choice. Would thoroughly recommend

What a place if you are looking for some calm just outside the city this is the place for you I had wanted to stay here after seeing the pictures and it did not disappoint so peaceful located right on the water Easy to find well signposted The staff are friendly helpful and kind nothing is too much trouble The room was newly upgraded and spotless The breakfast was lovely and service fast and attentive Ignore the 3 star hotel rating read travellers reviews as we loved this hotel so much

Busy during the summer but a great stay overall. Easy beach access (at a nearby hotel) and a direct bus route to the old town. A nice break.

We have just got back from a short break at the Sheraton and absolutely loved it. This beautiful hotel is perfectly situated just near the airport and a short drive/ferry away from old town. the breakfast and a la carte were both amazing. the cheesecake was our favourite. there was plenty of options to eat out by the bay with excellent views. The staff at the hotel were super helpful. Would like to specially thank MARKO for taking care of all our needs.

A stunning location, especially when all of the day trippers have disappeared. If you want peace and tranquillity this could be the place for you. Booked with TUI, logistics were not really explained ahead of our stay, we flew on a TUI flight, there were 3 TUI flights that landed at a similar time and about 100 people transferred to the island at the same time, firstly by coach to Gruz port (approx 25 minutes) where you then board the boat which is specially chartered. I don’t see the advantage of a private transfer from the airport, the boat doesn’t leave until everyone is present, so you are gaining nothing by arriving at the port separately. If you are arriving with another carrier, eg EasyJet, I believe that you transfer on the local ferry but I am happy to be corrected on that point. When you arrive on Kolocep it is a short walk to the hotel. At this point I would like to stress that anyone with any kind of mobility issue will struggle with the location, from getting on/off the boat to walking around the hotel which requires navigating inclines and steps to get to the accommodation blocks and facilities. There are no lifts. We arrived ahead of the official check in time and having read previous reviews took swimwear and the necessary accessories so that we could immediately relax. It is worth noting that although our room was available after we had lunch, our luggage still hadn’t been delivered so I was grateful for the advice of previous guests. Tip: do not remove the airline’s luggage label when you arrive in Dubrovnik, this is used to marry up your baggage to your room. We had booked a standard double room, it was clean, spacious and airy. There is plenty of hanging space and drawers with a safe provided free of charge in the wardrobe, and an umbrella too (thankfully it wasn't required). There is no amenity kit in the bathroom, the hairdryer is adequate. Bathroom towels just about cover your modesty. The bed (double) wasn’t brilliant, it was a king size but only a queen size duvet provided – really not good enough. The pillows were soft and well past their sell by date. Bizarrely the net curtain on the window was about a foot too short so we had to have the curtains semi closed. The balcony just about accommodates 2 chairs and affords no privacy from adjacent rooms. The fridge contained 4 bottles of water that were replenished daily, it would have been nice to have also had some soft drinks provided, maybe even a beer too. There is a kettle, tea and coffee were initially supplied but thereafter we had to help ourselves to rations from the restaurant. Pool towels are provided in reception and are in plentiful supply, but it is frowned upon to take them to your room and when I was given our room key, I was forbidden to collect a couple! I really don’t understand why they issue towel cards. The pool is clean opens at 0800 every morning at which point towels are laid down, it is supposed to be monitored but I saw a lot of evidence of

Hotel as an excellent hotel, beautifully designed room with sea view, restaurant very very bad, waiter (Dujo) we saw his name on his shirt, not professional, poor service, breakfast as if you are in a much worse hotel, basic things are missing, not to mention everything for the rest, we ordered scrambled eggs, my wife was sick to her stomach the whole day after that breakfast, later we went after breakfast to the pool to have a drink, the waiter was not there, we went to the reception to ask if there was anyone to serve us, the answer was no, he will come in a few minutes, we waited for him for 10 minutes, we don't know where the staff is, the lunch prices are as if you are in Dubai, we came in 2 days for dinner, we had nothing to choose from the small selection of food, we took pasta and fish, the pasta was not tasty, it was not cooked well, it was hard and the fish is not fresh at all, the waiter didn't even bother to give a discount on a bar or a drink I DO NOT RECOMMEND THIS RESTAURANT TO ANYONE, YOU WILL BE VERY DISSATISFIED!!