Hotel berhampiran Dalreoch United Free Church of Scotland, Dumbarton

Great helpful and friendly staff. Always good on the location front, however, there is a ”but” here. Even though Premier Inn endorses the fact the rooms are non smoking, an ex guest seems of took it upon themselves to smoke in the bathroom in my room. It really smell terrible of stale smoke. Really dreadful. However, I spoke with the front desk staff and they changed my room straight away with no fuss - thank you guys

My husband surprised me with a luxurious spa stay over in a secluded area on route towards Greenock. The facilities were amazing and are perfect for couples looking for a getaway from the noise of the city. I had a massage while my husband played a round on the golf course. Room, Spa facilities and restaurant were very well staffed and maintained. Spa team in particular were very great and seemed a happy bunch. Would recommend to anyone looking for a getaway !

Have driven past this hotel many times saying we'd need to try the restaurant so finally booked for a birthday meal. I am in a wheelchair so liked the fact it's on the level however there is quite a big lip to get over at the main door, no problem for my Fiance to get Wheelchair over but some might struggle. Staff member opened the double door to assist. Used the accessible toilet, which was extremely clean and in fact the tiles looked like they sparkled! Large choice on menu and our starters cheesy garlic bread and garlic mushrooms] were served quickly and everything was fresh, including the side salads - no wilted lettuce for either of us. Main meals [macaroni with chips and battered chicken coujons were just as nice. All in all it was a lovely meal at very reasonable prices.

The staff were lovely and friendly. Very helpful, the room was good for us. Clean very adequate. We had food in the evening when we got there that was good. Breakfast good too.

The hotel was very convenient, right on the main street. Easy walk to the shops, the riverside, the local campsite, with a charming walk through the woods along the riverbank. The room was spacious but rather crowded with two double beds, but the staff were very helpful, accommodating the bike securely through the back on the ground floor. Radiators were warm in the bedroom and bathroom. Breakfast was a bit of a game but worked out ok. Great for a one night stay on the LEJOG route from Glasgow to Callander.

Had a very pleasant stay , thank you to the front desk for arranging our preferred room type with ease. Pleasant clean room with a bath tub and a quiet area to get a good sleep. We didn't have breakfast included but purchased at the hotel , the full Scottish breakfast was fantastic and very tasty . The location is perfect , there is a bus stop outside that can take you to various points of loch lomond and the buses take contact less too.

Attended the End of Summer Party with Howard Donald yesterday with friends. Having booked the tickets in the Spring and bought a ticket as a gift for a friends birthday it was a day that we’d been looking forward to for quite some time. Upon arrival at the venue the car park was busy, there was a wedding just about to get underway. We headed to the Grand Marquee to meet friends and join the queue for the event. Many guests had been to the bar and were sitting in the sunshine waiting for the doors to open only to be told by security that they couldn’t take their purchased drinks into the marquee which seemed odd. The marquee looked stunning and we got taken to our table only to find 4 afternoon tea stands on half of the table. I asked the waitress what it was and her reply was “lunch” I explained that we were expecting (as advertised) a two course meal. The waitress had no idea what we were taking about. We were absolutely gobsmacked. We asked to speak to a manager. By this point it was evident we were not the only ones who were unhappy, the poor waiting staff were getting complaints from more and more guests. The manager came over and confirmed that the afternoon tea stands were indeed our lunch but also that it was one stand between two 😱 the afternoon teas had clearly been sitting for some time, the bread was hard, the deserts (if that’s what they were meant to be) looked as though someone had dropped them. There was pate and cured meets which neither of us were willing to try given they’d been sitting. We then asked to speak to the most senior member of management on duty… Along comes the “Managing Director” who when asked if he thought the food on display reflected what was advertised and the ticket price. His response was “yes the foods good in here” we had to disagree to which he then joked “maybe once Howard comes on you’ll forget all about it”!!!! He the said he’d organise for more food to be brought out but never appeared. We asked that he leave and come back to us with a solution.. he did not. The guests on the other half of our table also complained at having no food on their table or their pre ordered drinks. They got offered two bottles of champagne as compensation but waited a further half an hour for their afternoon teas. A few hours into the event the water got cut off leading to a very unhygienic situation in the toilets. No toilets could flush and no one could wash their hands. It was clear that with the event and the wedding that the venue couldn’t cope and took it upon themselves to adjust the menu without informing anyone (not one person we spoke to received any comms from the venue to explain the change) yet still charging us the full ticket price. We left early, disappointed, angry and hungry. We won’t be returning anytime soon.

My family and I had such a lovely stay at Bellavista. It was perfect as we wanted a family self contained style accommodation for a couple of nights. It was so easy as we arrived by train from Glasgow and the property is situated literally round the corner. we also had a boat trip on Loch Lomond which set off from just across the road from Bellavista. The accommodation itself was great. Really comfy beds with feather duvets and great pillows. Our own bathroom with great water pressure. There was also a kettle, toaster, microwave and little fridge in the room. We had a room with bun beds for our 2 kids and 2 singles for us adults. There was a sofa bed but we decided to have that for sitting rather than sleeping as just for 2 nights. The decor was very stylish and everything was very clean. We had a view of the Loch which was lovely. Rhonda has obviously spent a lot of time and love into making the rooms feel light, airy and stylish. There is a shared communal space central to the individual lockable rooms which guests are welcome to use. I would definitely recommend Bellavista for a stay. Balloch is a great little place to visit as well with lots of choices of places to eat close at hand.