Hotel berhampiran Learning center Villes durables, Dunkerque

Second time we have stayed here. The room has everything you need and hotel is centrally placed. Warm and comfortable. Restaurant serves good food , value for money . Excellent place to stay

Stayed on our way back to the UK. Staff were friendly and efficient. Hotel a d room was spacious, clean and comfortable with amazing views. No restaurant available on the weekend, but there was an American diner type of restaurant next door. Breakfast was pretty good too. Parking is safe underground, with gates.

Du 24 au 26, soit 2 nuits et 2 petits-déjeuners : nul nul nul. Un chauffage électrique des années 80 qui pue si on l'allume et le mini chauffage électrique de la salle de bain était tiède à fond. Robinetterie datant de la guerre. Pommeau de douche arrosant sur le côté avec un mur troué. L'eau des WC stagnant. Lumière de lit cassée. Et côté buffet du petit-déjeuner, un sketch tellement il n'y avait rien. Des fruits abîmés, 2 puis 3 fromages mal au point. Le pire, 4 petits pains aux céréales qui sortaient du congélateur (un sentait le poisson). Pour les buveurs de thé comme moi, faudra vous contenter des tasse de café (pas de bol le second matin). Voulant aller au WC sans monter dans ma chambre, il faut descendre au sous-sol pour tomber sur un pissoir HS. Seul point positif : le personnel est très gentil

My husband had to stay in France for a week and we found this hotel in Lille, he stayed there for a couple of days until he had to go to Dunkerque. First of all, I want to start by saying that my husband does not speak English and therefore I was helping him to get around through talking on the phone with people and booking places online from the UK. When I was trying to extend his day at the hotel for an extra night, the receptionist had told me that the price is different tonight and it is €98. I was quite sceptical so I decided to check the price on their website and had seen that it was half of the price that the receptionist had told us. My husband had to go to Dunkerque and we found that there was another B&B Hotel there and we thought since he was confident and comfortable in the hotel in Lille, it would be easier for him to stay at the same hotel in Dunkerque. However this was the worst experience. I had booked a night at this hotel for my husband only for the receptionist to say that they wouldn't accept my husband because he did not have the credit card that I had payed with. He was never asked to show a credit card in the B&B Hotel in Lille. Bear in mind, my husband does not know english, he is a tourist and due to where he is from, he does not have a VISA or Mastercard. I spoke to what seemed to be the manager of the hotel and explained to him my situation and that I could send him a photo of my card details if that would be better as I did not want my husband on the street. He then replied with a cold ”No.”, I mentioned that it does not say anywhere on the website that you need a credit card on arrival and in Lille they did not ask me for one. He replied to me with this: ”Well this is MY hotel.” in a very arrogant manner. I asked for a refund and he replied ”Check online”. Not only did I not get a refund (as there was no option for one online), my husband was out in the freezing and rainy weather with no where to go. My husband had later told me that the staffs attitude towards him was rude and smug when he attempted to talk to him in the little bit of English that he knew, as if they were looking down on him for being a foreigner. This is absolutely discriminatory and I would avoid this place at all costs, unless you are fine with arrogant and snobbish behaviour. For this all to happen on my husbands birthday is just heartbreaking. I have never felt so angry and helpless that my husband was roaming the streets to a strange city he was so unfamiliar with. I do not recommend this place, please avoid if you want to be scammed for your money.

Lovely few days in June with my Hubby & Mum & Dad, over the 80th Anniversary of the D Day landings, great hotel, fab brekkie, great location aswell. Thank you to Malik & his staff whom were very friendly and helpful- Malik saved us when trying to get a Taxi back from the Harbour & they only spoke French 😀! My French was somewhat rusty from school days but he sorted it all for us :) brilliant job. Would highly recommend 👌

We stayed here on Sunday 20 August. A group of 13 cyclists with myself arriving early evening. We were allowed to store our bikes in our rooms and the hotel gave me my request for a ground floor room which was much appreciated. They hotel team were so friendly and helpful and nothing was too much trouble. The facilities and location of the hotel are great and the breakfast was just what we needed to get on our way to day of cycling to Brugge. Highly recommended. Thank you very much.

The service was excellent and the staff is very friendly and very helpful. So much attention to detail. Excellent location! * This picture was taken from the hotel.