Hotel berhampiran Von Maur, Dunwoody

We enjoyed a two-night stay. The front desk staff were nice. Breakfast was excellent. Will definitely stay at this hotel next time when we are visiting this area.

Bilik pertama kami mempunyai bilik mandi yang kotor, jadi saya memberitahu dan mereka menaik taraf bilik kami. Apabila kami pergi keesokan harinya, seorang pembantu rumah berkata mereka menjumpai paip di dalam bilik dan mengenakan kad saya tambahan $300! Saya tidak melakukan apa-apa jenis paip di dalam bilik atau dengan saya tempoh untuk perkara itu jadi saya katakan perkhidmatan yang teruk!

Overall I love the hotel. The bed is ok. The breakfast was excellent! What I don’t like is paying $20 per day for parking and having to pay $4.95 per day for Wi-Fi.

Exelente relación costo calidad, habitaciones amplias y limpias, todo lo necesario dentro de la habitación para una estadia muy comoda, facil acceso y estacionamiento suficiente. Lo recomiendo.

我們是去參展，雖然離會展中心有點遠，路上要花50分鐘左右，但是價格划算，會展中心的酒店比較貴。出門地鐵也比較近，早餐還不錯，附近也有一些餐廳可供選擇。

Road construction was terrible. They were full for the evening. When I got there they said my reservation was for next weekend? I made a copy of the email I received. Then she said only 1 room. I had 2. She finally found mine and eventually found my nieces in her name? But I paid for both rooms on my credit card???

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.