Hotel berhampiran Amazing Gardens, Durban

I'm sorry but this place may look nice on pictures and superficially nice but everything is cheap and service is quite poor. The plastic wood everywhere is tacky, windows are so thin you hear all the traffic on the roadside while on the yard side there is LOUD partying til very late. The staff assured me it would stop at 23, but this was not true, it continued til 2 am. The staff in reception seems truly clueless at most things, this is probably because they have no training and hardly any salary. The poor manager on duty seems to constantly have to rush and make right the various mistakes made, she seems to do nothing but apologise all day to costumers. The owners of the hotel clearly prioritise their own pockets over providing service. A few examples of cheapness: 1.No folder with information in the room - I am referred to the website. The tebsite says iron and ironing board in your room. I looked and looked, couldn't find it. I called reception and they said I can fetch it from the lobby (another hotel would have brought it to my room...). I went down to lobby, carried the ironing board up in the elevator etc. to my room and then found the iron to be old and dirty, it dirtied my blouse and the steam function didn't work properly there was just a lot of water coming out, leaving water stains on my other top.... Just replace the iron when it is old? If a guest calls, deliver the iron and board to the room? Change the information on the web... not so difficult things if you want to make a good impression.. 2.My collegue had a paid and booked transport to the airport that had been forgotten by the staff despite that he reminded them a few hours before and they ensured him it was settled. Once it was due - no transport. He nearly missed his flight. The poor manager lady had to book an uber for him and give him cash... 3. I gave them laundry one morning, thinking it would be finished by the evening or the next day, like all other hotels. By next evening it was not finished (it was 3 small items, no dry cleaning). They seemed to be looking for it as if they had lost it. When I was checking out 2 days after handing in the laundry, the woman in reception admitted one of my tops had been lost... When I complained about this and point 4 below, they did offer compensation, but I had to send a recepit of a new top and fill in forms etc. hassle. 4. After a long week of work staying at this hotel I was looking forward to sleeping 8 hours until leaving on Saturday. The Friday partying however started already at 4 pm with a DJ. I had the room facing the courtyard and asked the manager how long the partying would continue. Oh we have a curfew at eleven in Durban, she said, it will definitely be quiet after that! I’m not from South Africa so I believed her and felt OK I can sleep from 11 to 8 am, that’s OK. My room turned out to be just above the party and it felt like it was IN my room. I was trying to finalise my work from 21.00 to 23.00 with the boomi

The hotel is at a beautiful location and if you book the right room you can see the ocean it’s just a walk away from the hotel which is so convenient the breakfast was good but not a lot of choices very limiting to some people who might prefer some variety the standard room is not bad good space and neat

We had a good time at Madeline Grove Bed & Breakfast, very nice and clean rooms, very friendly and helpful staff. It's only a short and safe walk to Florida Road where you have so many options with restaurants and Take-aways. The only thing that was a bit tricky was the shower: either very hot or very cold, nothing in between. But not much of a problem.

I have stayed at Albion Manor before, Jean and Peter are such wonderful hosts. They always go out of their way to make our stay extra special. The rooms are spacious and clean, The breakfast is an absolute treat! I will definitely be staying there again on my next trip to Durban.

What a little gem. The host is extremely obliging and knowledgeable about the surrounding area. She is warm and welcoming. Arrival drink was delightful. Breakfast is fantastic, beware, there is a lot to eat! The view from the dining room is absolutely superb and the staff in the kitchen were friendly and very professional. We will stay there again without a doubt. A great experience. The situation is perfect for both shopping and restaurants, of which there are plenty within a 3 km radiance.

Umhlanga is a beautiful location, it is safe, clean and easy going. There is a nearby beach 🏖 with an amazing whale bone pier and stunning views. The large gateway mall is a 7-10mins walk and is filled with all kinds of entertainment, food, shopping experiences you may need. The hotel service is good. Ultimate highlight of my trip was the pool 🏊‍♀️ clean and never busy.

The hotel is in a great location and the staff were helpful and friendly. I didn't particularly like the restaurant/ room service menu as it ONLY had milkshakes on their drinks menu. You have to inquire about other drinks like wine, juices, coffee etc. It would be nicer if all the drinks prices were listed. The kettle in my room was dirty but housekeeping and the front desk were apologetic and replaced it with a clean kettle quickly. Every cafe or restaurant around the hotel opens at 9a.m, so I recommend paying for the hotel breakfast buffet if you're an early bird like me. I learnt about loadshedding after coming back from a day out and finding no power except a light and the tv in my room. For foreign guests who don't know about it, it might be a nice touch if the hotel could place the loadshedding schedule in guest rooms so it doesn't come as an unwelcome surprise. The bed was comfy and the wifi was usually fast. Overall, I had a good stay at the hotel.

As always the Beverley has surpassed itself. This is my third stay and I wouldn’t stay anywhere else in Durban. The staff are impeccable and they can’t do more for you. Room in excellent condition and contains thoughtful touches. Food great breakfast and dinner service. Room service is well presented and to a good standard. If I was going to criticise I would say the balcony’s could do with a spruce up but other then that great. See you next year.

Clean space with perfect beach design to each room. Have stayed several times and each time with a superior experience. Rooms with views, 300 meters to the ocean and famed lighthouse, restaurants galore out the door, coffee shops and woolies down the street. The best part is that the staff go above and beyond and exhibit incredible service.