Hotel terbaik di Durban

The hotel is at a beautiful location and if you book the right room you can see the ocean it’s just a walk away from the hotel which is so convenient the breakfast was good but not a lot of choices very limiting to some people who might prefer some variety the standard room is not bad good space and neat

We had an Amazing experience at the Holiday Inn Express, Umhlanga. This has to be one of the best service I've experienced (local and international included). Wouldn't hesitate to highly recommend this Establishment. Check in was awesome. Brendan and team were extremely Welcoming, Friendly and Efficient. We were settled into the room in no time as well as informed of all the amenities. We traveled as a group and the team helped us to get rooms close to each other which was so convenient. Breakfast was scrumptious and the service exceeded our expectations. Trisha and the team take their work and service to customers so seriously - like it's their own company. My son wanted Chocolate muffins and they baked it specially for him - how amazing is that! We were leaving early to the airport and Trisha offered to have breakfast ready from 5am - was so impressed and grateful. This has to be one of the best hotels across the world. Kudos to the team and leadership. Highly recommend anyone to not hesitate to book here. Thanks so much guys

Umhlanga is a beautiful location, it is safe, clean and easy going. There is a nearby beach 🏖 with an amazing whale bone pier and stunning views. The large gateway mall is a 7-10mins walk and is filled with all kinds of entertainment, food, shopping experiences you may need. The hotel service is good. Ultimate highlight of my trip was the pool 🏊‍♀️ clean and never busy.

Hotel ini ok dan semuanya tetapi tempat letak kereta sangat kecil dan terhad. Saya terpaksa meletakkan bakkie saya di tempat letak kereta di seberang jalan tetapi ada pengawal 24 jam

Menginap di Fire and Ice adalah pengalaman yang indah! Kakitangannya sangat mengagumkan, bilik saya berbau segar dan bersih dan katilnya sangat selesa membuatkan saya terfikir untuk meninggalkannya! Ia betul-betul bersebelahan dengan pusat membeli-belah besar dengan restoran yang hebat dan pantai hanya 5 minit uber (R15) jauhnya! Pasti akan mengesyorkan kepada sesiapa sahaja yang mahukan tempat yang bagus untuk tinggal!

Clean space with perfect beach design to each room. Have stayed several times and each time with a superior experience. Rooms with views, 300 meters to the ocean and famed lighthouse, restaurants galore out the door, coffee shops and woolies down the street. The best part is that the staff go above and beyond and exhibit incredible service.

Beautiful hotel with such warm service.

Hotel is in a fantastic location! The staff were friendly and helpful. The room was very clean but I'm not so sure about the pool. The water looked clean.. just the floor of the pool was off-putting. I was a bit disappointed I didn't have a fridge in my room. Maybe larger rooms have them? During loadshedding hours, everything is still powered. The wifi was great! Overall, its a lovely hotel and would be happy to stay there again.

Forget that super fancy, very expensive hotel next door. You know the one. Stay here instead. The Beverly Hills is fantastic, and the location can’t be beat. We could walk to restaurants and feel very safe. The boardwalk / beachfront was connected to the hotel property (with a security guard offering cold water upon our return). There’s free parking on site, and the pool area, with shaded lounge chairs, is upscale and relaxing. The breakfast options were so ample and varied that it took us several walk-throughs just to determine what we should have (or where we should start!). The room was very pleasant, with robes, nice linens, and a convenient patio with table and chairs for comfortable ocean and people watching. We also had a perfect view of the gorgeous lighthouse. We really couldn’t have asked for a more perfect experience, and the Beverly Hills gave us everything we wanted or needed at a much more reasonable rate than the Oyster place next door. We can’t recommend the Beverly Hills highly enough!

I'm sorry but this place may look nice on pictures and superficially nice but everything is cheap and service is quite poor. The plastic wood everywhere is tacky, windows are so thin you hear all the traffic on the roadside while on the yard side there is LOUD partying til very late. The staff assured me it would stop at 23, but this was not true, it continued til 2 am. The staff in reception seems truly clueless at most things, this is probably because they have no training and hardly any salary. The poor manager on duty seems to constantly have to rush and make right the various mistakes made, she seems to do nothing but apologise all day to costumers. The owners of the hotel clearly prioritise their own pockets over providing service. A few examples of cheapness: 1.No folder with information in the room - I am referred to the website. The tebsite says iron and ironing board in your room. I looked and looked, couldn't find it. I called reception and they said I can fetch it from the lobby (another hotel would have brought it to my room...). I went down to lobby, carried the ironing board up in the elevator etc. to my room and then found the iron to be old and dirty, it dirtied my blouse and the steam function didn't work properly there was just a lot of water coming out, leaving water stains on my other top.... Just replace the iron when it is old? If a guest calls, deliver the iron and board to the room? Change the information on the web... not so difficult things if you want to make a good impression.. 2.My collegue had a paid and booked transport to the airport that had been forgotten by the staff despite that he reminded them a few hours before and they ensured him it was settled. Once it was due - no transport. He nearly missed his flight. The poor manager lady had to book an uber for him and give him cash... 3. I gave them laundry one morning, thinking it would be finished by the evening or the next day, like all other hotels. By next evening it was not finished (it was 3 small items, no dry cleaning). They seemed to be looking for it as if they had lost it. When I was checking out 2 days after handing in the laundry, the woman in reception admitted one of my tops had been lost... When I complained about this and point 4 below, they did offer compensation, but I had to send a recepit of a new top and fill in forms etc. hassle. 4. After a long week of work staying at this hotel I was looking forward to sleeping 8 hours until leaving on Saturday. The Friday partying however started already at 4 pm with a DJ. I had the room facing the courtyard and asked the manager how long the partying would continue. Oh we have a curfew at eleven in Durban, she said, it will definitely be quiet after that! I’m not from South Africa so I believed her and felt OK I can sleep from 11 to 8 am, that’s OK. My room turned out to be just above the party and it felt like it was IN my room. I was trying to finalise my work from 21.00 to 23.00 with the boomi