Hotel 3 Bintang di Durban

Hotel ini ok dan semuanya tetapi tempat letak kereta sangat kecil dan terhad. Saya terpaksa meletakkan bakkie saya di tempat letak kereta di seberang jalan tetapi ada pengawal 24 jam

My wife and I stayed at the Royal Hotel overnight, during March, 2022. We used an elevator to get to our room, and noticed a large dead cockroach lying at the entrance to one of the three elevators. The entrance carpet of our room was damp, and the other carpets and easy chairs were shabby. The curtains were not ironed, and the windows were smudgy. The bathroom basin had a good share of mould around the top of the basin. The room fridge was totally empty, and after our trip to get to the hotel, we were thirsty, but there was no water bottles in the fridge. We complained at the front desk,and afterwards one of the staff brought us two small bottles of water and charged us Twenty-Five Rand per small bottle. There was a kettle in the room, with tea/coffee making facilities. The bedside lamps were strange, and were not matching at all. The shower and toilet were in good working condition. We took the elevator at about 09h30 the next morning to check out, and the cockroach of the night before, was still in front of one of the elevators. We decided to order coffee and scones at the coffee shop. The picture on their website displays a cake stand, filled with a variety of delicious cakes. The cake stand was empty. It seems that the regular business lounges were closed. The tragedy of this experience is that The Durban Royal Hotel has always been, over many years, one of the most famous and popular hotels in Durban, that was regularly used by businessmen and international travellers to Durban. It appears that there was a great lack of care or concern for guests at this hotel during our stay. This hotel is located in the central gardens square of Durban, and could be unsafe to walk around outside the hotel? Numerous tramps and beggars hang around. Sadly, we will not be staying there again.

Nice building with historic vibe. The comoun area are nice, but the room are just OK. Cleaness to improve, as the bathroom bin was not emptied from the previous guest No direct open window allowing a good ventilation I asked to change the room but the hotel was prentendingly fully booked

With a stay at The Albany Hotel, you'll be centrally located in Durban, within a 5-minute drive of uShaka Marine World and Durban Beach. This hotel is 8.2 mi (13.2 km) from Umhlanga Rocks Beach and 0.1 mi (0.1 km) from Durban Natural Science Museum.Make use of convenient amenities such as complimentary wireless internet access, babysitting (surcharge), and a hair salon.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

At check-in we were welcomed warmly by Mr. Mhize :) Our room was nicely done but deep cleaning is highly needed I mean even bathroom walls have stains which goes to show that training at housekeeping is highly needed. It was not my first time staying at the hotel. Previously we enjoyed breakfast especially when there was an Indian girl working there. This time around their service was just so disgusting!!!! In the first morning I informed the chef in charge that I'm vegetarian and asked if she could prepare anything for me and rudely told me that ”I don't know of you except of one guest that I prepared for, reception didn't inform me about you! So I'll give you something little from what I prepared for the vegetarian guest that I know of.” And indeed she gave me unappetizing less than a fist of fried chips. So much talk for fried potatoes! I am a paying guest and you don't talk to guests like that. When I went to go get something else on the buffet another chef asked me ”where is the plate you were using before?” REALLY????? I'm so disgusted and disappointed by their service. The chef in charge also kept shouting at a newly employed lady ordering her around with no respect! If you have no respect for your staff do that back of house not in front of guests it's belittling us and lowering your standards. On the second day we hoped for better but it was worse! We dished up our first rounds and I was made mushrooms only, even after I informed them I'd be returning. I believe there's so much more that could've being prepared if the love and passion was there. I went to go dishup again for my fiance and the chef first served the guest behind me and ignored me as if I was not standing in front of her, I saw her leaving one egg and I asked for two and she said ”second rounds are not allowed for eggs, that is why I'm making you one.” In my whole history of working and staying in hotels never in my entire life have I ever heard of such!!! Breakfast was decreased by an hour. Is it so much work to give good service in ONE HOUR?!

Ideally located in the prime touristic area of South Beach, Gooderson Tropicana Hotel promises a relaxing and wonderful visit. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour front desk, luggage storage, Wi-Fi in public areas, car park, room service are on the list of things guests can enjoy. Some of the well-appointed guestrooms feature television LCD/plasma screen, mirror, internet access – wireless, non smoking rooms, air conditioning. The hotel's peaceful atmosphere extends to its recreational facilities which include water sports (non-motorized). Gooderson Tropicana Hotel combines warm hospitality with a lovely ambiance to make your stay in Durban unforgettable.

I'm sorry but this place may look nice on pictures and superficially nice but everything is cheap and service is quite poor. The plastic wood everywhere is tacky, windows are so thin you hear all the traffic on the roadside while on the yard side there is LOUD partying til very late. The staff assured me it would stop at 23, but this was not true, it continued til 2 am. The staff in reception seems truly clueless at most things, this is probably because they have no training and hardly any salary. The poor manager on duty seems to constantly have to rush and make right the various mistakes made, she seems to do nothing but apologise all day to costumers. The owners of the hotel clearly prioritise their own pockets over providing service. A few examples of cheapness: 1.No folder with information in the room - I am referred to the website. The tebsite says iron and ironing board in your room. I looked and looked, couldn't find it. I called reception and they said I can fetch it from the lobby (another hotel would have brought it to my room...). I went down to lobby, carried the ironing board up in the elevator etc. to my room and then found the iron to be old and dirty, it dirtied my blouse and the steam function didn't work properly there was just a lot of water coming out, leaving water stains on my other top.... Just replace the iron when it is old? If a guest calls, deliver the iron and board to the room? Change the information on the web... not so difficult things if you want to make a good impression.. 2.My collegue had a paid and booked transport to the airport that had been forgotten by the staff despite that he reminded them a few hours before and they ensured him it was settled. Once it was due - no transport. He nearly missed his flight. The poor manager lady had to book an uber for him and give him cash... 3. I gave them laundry one morning, thinking it would be finished by the evening or the next day, like all other hotels. By next evening it was not finished (it was 3 small items, no dry cleaning). They seemed to be looking for it as if they had lost it. When I was checking out 2 days after handing in the laundry, the woman in reception admitted one of my tops had been lost... When I complained about this and point 4 below, they did offer compensation, but I had to send a recepit of a new top and fill in forms etc. hassle. 4. After a long week of work staying at this hotel I was looking forward to sleeping 8 hours until leaving on Saturday. The Friday partying however started already at 4 pm with a DJ. I had the room facing the courtyard and asked the manager how long the partying would continue. Oh we have a curfew at eleven in Durban, she said, it will definitely be quiet after that! I’m not from South Africa so I believed her and felt OK I can sleep from 11 to 8 am, that’s OK. My room turned out to be just above the party and it felt like it was IN my room. I was trying to finalise my work from 21.00 to 23.00 with the boomi

I really enjoyed my stay. I hope the hotel updates it’s system so that confirmation emails from trip.com don’t go to their spam. I was really annoyed when I had to hold the line and kept calling them. They couldn’t find my booking, only to find it in their spam emails.

With a stay at Florida Park Hotel in Durban (Windermere), you'll be a 3-minute drive from Durban Beach and 6 minutes from uShaka Marine World. This beach hotel is 7 mi (11.3 km) from Umhlanga Rocks Beach and 0.1 mi (0.1 km) from Florida Road.Make use of convenient amenities, which include complimentary wireless internet access and concierge services.Take advantage of the hotel's room service (during limited hours). English breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 39 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Upon arrival the receptionist was awesome, friendly, helpful and a pleasure to communicate with. The house keeping staff was amazing and so friendly, 2 of the days I had food poisoning from a well known restaurant in durban and house keeping where always asking how I was and did I need anything. On the whole the staff are great. The only negative and it's not the hotel is the noise at night from the car park by the beach with people drinking (with loads of police close by) and playing music. Garden Court however can be very proud of there staff.