Hotel Terbaik di Durban dengan Spa

Beautiful hotel with such warm service.

My wife and I stayed at the Royal Hotel overnight, during March, 2022. We used an elevator to get to our room, and noticed a large dead cockroach lying at the entrance to one of the three elevators. The entrance carpet of our room was damp, and the other carpets and easy chairs were shabby. The curtains were not ironed, and the windows were smudgy. The bathroom basin had a good share of mould around the top of the basin. The room fridge was totally empty, and after our trip to get to the hotel, we were thirsty, but there was no water bottles in the fridge. We complained at the front desk,and afterwards one of the staff brought us two small bottles of water and charged us Twenty-Five Rand per small bottle. There was a kettle in the room, with tea/coffee making facilities. The bedside lamps were strange, and were not matching at all. The shower and toilet were in good working condition. We took the elevator at about 09h30 the next morning to check out, and the cockroach of the night before, was still in front of one of the elevators. We decided to order coffee and scones at the coffee shop. The picture on their website displays a cake stand, filled with a variety of delicious cakes. The cake stand was empty. It seems that the regular business lounges were closed. The tragedy of this experience is that The Durban Royal Hotel has always been, over many years, one of the most famous and popular hotels in Durban, that was regularly used by businessmen and international travellers to Durban. It appears that there was a great lack of care or concern for guests at this hotel during our stay. This hotel is located in the central gardens square of Durban, and could be unsafe to walk around outside the hotel? Numerous tramps and beggars hang around. Sadly, we will not be staying there again.

With a stay at First Group The Palace All-Suite, you'll be centrally located in Durban, within a 5-minute drive of uShaka Marine World and Durban Beach. This upscale hotel is 7.3 mi (11.8 km) from Umhlanga Rocks Beach and 0.1 mi (0.1 km) from Dairy Beach.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a spa tub. This Art Deco hotel also features concierge services, babysitting (surcharge), and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Durban? This hotel has 1163 square feet (108 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 76 air-conditioned rooms featuring DVD players. Rooms have private balconies. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Our stay at Southern Sun Maharani overlooking Durban North Beach was a delightful escape. The room's design allowed us to enjoy breathtaking coastal views, seamlessly integrating with the stunning backdrop. The well-appointed interiors created a cozy retreat, enhancing our overall experience. The convenience of being close to Durban North Beach allowed for spontaneous beachside strolls. The hotel's commitment to exceptional service from friendly and attentive staff contributed to the warm and welcoming atmosphere. The soothing sounds of the ocean and play of sunlight on the waves became captivating aspects of our stay. Southern Sun Maharani's location and service ensured a memorable coastal retreat. The overall experience left us eager to return to this exceptional beachside haven.

This was my only sisters 70th birthday year and in the absence of us travelling overseas we booked a few local activities to make up for that. One of the highlights was an overnight package at SUNCOAST towers Hotel and her favourite overseas band SANAM tickets. Little did we know that this is what we would get. Currently they are advertising their sunscapes at R1045 per night so we were hopeful of a good room. She's 70 I'm 63 we had to walk a good 30 rooms down the passages right to the end as per diagram attached. The fourth floor and the view was the dumpster and back end of the hotel. The room dismally tiny with a sink and see through toilet and shower all in one square....ayyy hostel style or workers quarter style ..never again!!!!!! Sadly management didn't allow an upgrade they cited having no rooms available. I felt bad for only sister who comes a small mining town called Dannhauser in northern natal. I did not expect this kind of hotel accomodation Tsogo Sun. These rooms should be reserved for your gamblers who need a place to crash for a few hours....

I'm sorry but this place may look nice on pictures and superficially nice but everything is cheap and service is quite poor. The plastic wood everywhere is tacky, windows are so thin you hear all the traffic on the roadside while on the yard side there is LOUD partying til very late. The staff assured me it would stop at 23, but this was not true, it continued til 2 am. The staff in reception seems truly clueless at most things, this is probably because they have no training and hardly any salary. The poor manager on duty seems to constantly have to rush and make right the various mistakes made, she seems to do nothing but apologise all day to costumers. The owners of the hotel clearly prioritise their own pockets over providing service. A few examples of cheapness: 1.No folder with information in the room - I am referred to the website. The tebsite says iron and ironing board in your room. I looked and looked, couldn't find it. I called reception and they said I can fetch it from the lobby (another hotel would have brought it to my room...). I went down to lobby, carried the ironing board up in the elevator etc. to my room and then found the iron to be old and dirty, it dirtied my blouse and the steam function didn't work properly there was just a lot of water coming out, leaving water stains on my other top.... Just replace the iron when it is old? If a guest calls, deliver the iron and board to the room? Change the information on the web... not so difficult things if you want to make a good impression.. 2.My collegue had a paid and booked transport to the airport that had been forgotten by the staff despite that he reminded them a few hours before and they ensured him it was settled. Once it was due - no transport. He nearly missed his flight. The poor manager lady had to book an uber for him and give him cash... 3. I gave them laundry one morning, thinking it would be finished by the evening or the next day, like all other hotels. By next evening it was not finished (it was 3 small items, no dry cleaning). They seemed to be looking for it as if they had lost it. When I was checking out 2 days after handing in the laundry, the woman in reception admitted one of my tops had been lost... When I complained about this and point 4 below, they did offer compensation, but I had to send a recepit of a new top and fill in forms etc. hassle. 4. After a long week of work staying at this hotel I was looking forward to sleeping 8 hours until leaving on Saturday. The Friday partying however started already at 4 pm with a DJ. I had the room facing the courtyard and asked the manager how long the partying would continue. Oh we have a curfew at eleven in Durban, she said, it will definitely be quiet after that! I’m not from South Africa so I believed her and felt OK I can sleep from 11 to 8 am, that’s OK. My room turned out to be just above the party and it felt like it was IN my room. I was trying to finalise my work from 21.00 to 23.00 with the boomi

Upon arrival the receptionist was awesome, friendly, helpful and a pleasure to communicate with. The house keeping staff was amazing and so friendly, 2 of the days I had food poisoning from a well known restaurant in durban and house keeping where always asking how I was and did I need anything. On the whole the staff are great. The only negative and it's not the hotel is the noise at night from the car park by the beach with people drinking (with loads of police close by) and playing music. Garden Court however can be very proud of there staff.

I stayed during the Easter holidays. Unfortunately due to the flooding the hotel had lots of cancellations. However I made it down to durban without any problems. My room was on the 15th floor. Nice large room with great views over the Indian ocean. Even got a nice birthday surprise upon check in. Recommend the breakfast buffet. Big selection of nice full English breakfast and some tea's and coffee. All the staff are very welcome and friendly all over the hotel. Easy to get taxis, close to the bus stop and beach.Safe location.Will stay here again.

Located in Kingsburgh, Protea Hotel by Marriott Karridene Beach is on the riverwalk, a 5-minute drive from Aliwal Shoal and 5 minutes from Warner Beach. This beach hotel is 24.6 mi (39.6 km) from uShaka Marine World and 25.2 mi (40.5 km) from Durban Beach.Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and free babysitting.Grab a bite to eat at the Oakwoods Restaurant, a restaurant where you can take in the pool view, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 81 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Dear Sir/ Madam My family recently stayed at your ”hotel” Riviera Hotel 127 Victoria Embankment, Esplanade, Durban, 4001, on the weekend of Easter. I was horrified at the service we received. The General Manager/ or Front Office Manager, Hussain, refused to state his designation to us and lacks the number one skill needed by management, LISTEN. The service from the receptionist, lacked enthusiasm and courtesy. We were allocated a room that would be perfect for a horror movie. 1.The carpet in the room was laced with black dust, as though it hadn't been cleaned in weeks, to which Hussain's response was, ”we are situated on the coast, and dust comes in from a recent storm”. 2.The towels in the bathroom, which were once white, looked ready to be disposed off. We used our own face clothes and bought our own towels. 3.Nobody helped us to our room 105, we explored almost all the floors of the hotel, with our daughter who is mobility-impaired (disability walking). 4.We didn't get to watch the TV, as the signal was not strong enough, and hardly visible. 5.The rooms are extremely noisy, at all hours of the night. 6.There was no cutlery, microwave, fridge in the room, and only two glasses to service a family of 5. Needless to say I have advised my family and friends, never to stay at this hotel, it's a headache, zero hospitality experience, it will ruin their vacation. Dissatisfied Customer