Moersenbroicher Ei, Nördlicher Zubringer 7, Dusseldorf, GermanyView Hotel Details
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Mercure Hotel Duesseldorf City Nord Guest Reviews
3.9/5
Good
53 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness4.0
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All Reviews(53)
Positive reviews(43)
Reviews with photos/video(5)
Awesome stay(6)
Negative reviews(10)
Anonymous User
Standard Queen Room
Stayed in jun 2023
Solo travellers
6 review
5.0/5
Outstanding
Posted on 5 jun 2023
Hotel near with train and bus station which is easy to reach to dusseldorf centre station and dusseldorf city. The room also very clean and nice
Guest User
Standard Twin Room
Stayed in ene 2023
Friends
1 review
4.5/5
Great
Posted on 30 ene 2023
Everything was good. Cleen & friendly
Arzanish
Standard Queen Room
Stayed in nov 2023
Family
8 review
4.0/5
Very Good
Posted on 18 feb 2024
Location is good, overall pleasant stay
Guest User
Standard Double Room
Stayed in ene 2023
Solo travellers
1 review
4.7/5
Amazing
Posted on 6 feb 2023
The staff was great especially the bar tender..very nice and respectful man
The room was clean ..overall l highly recommend this hotel
Guest User
Standard Double Room
Stayed in jul 2022
Couples
1 review
2.5/5
Posted on 30 jul 2022
Bathroom didn't have a bath despite being advertised. Shower had a broken door handle on the inside so was dangerous to get out because you just had to push it (slippery). Really old TV to the side of the bed so almost unusable. Room didn't even have a mini fridge. Bed was very hard and pillow way too soft, very bad sleep. And to top it all off, only 2 electricity sockets! We constantly had to juggle appliances if we wanted to use everything.
I would only recommend this hotel if you're desperate, it really needs renovation in the rooms.
Guest User
Standard Twin Room
Stayed in abr 2023
Couples
16 review
5.0/5
Outstanding
Posted on 10 abr 2023
easily accessible by car and very clean!
Guest User
Standard Queen Room
Stayed in nov 2023
Couples
1 review
3.2/5
Posted on 7 nov 2023
We had a 2 night 3 day stay. The room was well equipped and clean. The beds were not made the next day. Coffee for the kettle not refilled and towels not changed. Additionally, the central air conditioning was very cold at 25 degree settings.
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Arnaud
Standard Double Room
Stayed in oct 2023
Couples
7 review
2.0/5
Posted on 1 nov 2023
No heating in the room, no telephone to call reception...and, supposedly, accessories available at reception on call...we go downstairs and there is none...we are disappointed
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Hamazoon
Standard Queen Room
Stayed in dic 2023
Couples
21 review
4.2/5
Very Good
Posted on 26 dic 2023
It was a little far from the station, but it was a safe and quiet place.
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Guest User
Standard Twin Room
Stayed in jul 2023
Family
4 review
4.2/5
Very Good
Posted on 6 jul 2023
We are still very satisfied.
We were kindly given a quieter room at our request (the first room was directly opposite the elevator, so we have had bad experiences in other hotels)
My husband also got a second pillow upon request.
Many thanks to your service team.
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Christian Rühmann
Standard Double Room
Stayed in jun 2023
Business travellers
13 review
2.7/5
Posted on 25 jun 2023
It is particularly suitable if the conference is also taking place there. Unfortunately the air conditioning didn't work.
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Guest User
Standard Double Room
Stayed in jul 2023
Couples
1 review
4.2/5
Very Good
Posted on 21 jul 2023
stayed for 2 nights, really a great hotel in terms of value for money. Highly recommended.