Hotel 3 Bintang di Duesseldorf

Séjour de deux nuits fin juin. Le personnel est absolument charmant, la literie est très confortable et le wifi fonctionne parfaitement... C'est bien mais voilà malheureusement les seuls points positifs que l'on peut trouver à cet établissement ! Non loin de la gare (ce qui n'est pas un inconvénient a priori), il est situé à l'angle de deux grandes rues très fréquentées jour et nuit : importants bruits de circulation à tout moment ! Un night shop juste en face draine les fêtards alcoolisés et autres marginaux : cela ne contribue pas à créer une ambiance zen et reposante. Les lieux eux-mêmes sont plutôt vieillots et la propreté générale assez limite; voire carrément douteuse. Une grosse impression de délabrement règne dans les parties communes. Malgré que l'hôtel soit étiqueté ”non fumeur”, notre chambre empestait le tabac froid : 48 heures non stop de fenêtre ouverte ne sont même pas parvenu à faire disparaître cette désagréable odeur... Sachant que notre chambre était au premier étage côté rue et juste aussi de l'espace de livraison, vous imaginez aisément le bruit dont nous avons pu bénéficier...Salle de bains petite mais efficace. Enfin, pas eu l'occasion de tester le petit-déjeuner : on n'en servait pas pour cause de Covid-19! Voilà, expérience très mitigée et prix largement surfait... il y a certainement (beaucoup) mieux pour (beaucoup) moins cher ! Conclusion : peu emballant !

Not much to say here beyond practiced thievery. However, I am treating this experience as a lesson to allow these types of antiquated and subpar establishments die the slow death their proprietors seems to wish for. I actually did not check in till nearly 5:30pm. First move was to go to my antique closet with a large, actual key. ( how quaint!). Open my tablet to connect and experienced terrible wifi. Tried repeatedly as I am a technology Support Specialist, so I do not immediately jump to conclusions. The young man at the desk kindly rebooted their router and had me try again. Slightly better results for all of a minute. An owner/manager then “tested” the connection “just fine” yet it is still unclear if she was solely on wifi or cellular and cant tell the difference. I could see they were not going to acknowledge the issue and began inferring it was my device. I let them kmow Ive been on the road for seven weeks including wild areas of north Portugal with no issues whatsoever, so I asked for my cash refund so I could look elsewhere. THIS is when the gypsy style haggling began. Initially they only wanted to refund me half of my payment because I used the room. I pulled out a chair and sat in it. Nothing else in the room was even touched. Covid excuses came up, room cant be sold now, all deflections, although I do believe that they believe in the pandemic theatre. I could not get them to budge from 2/3 of my initial payment, so that third has now gone to my education and also bought them an accurate review here. Money well spent. Do not create more hassle in your travel lives by trying to save twenty to thirty dollars a night and giving these dying breeds of hotels a benefit of the doubt.

Das positive an dem Hotel war definitiv die Lage. Das Hotel liegt direkt am Hauptbahnhof und nicht weit entfernt von der Stadtmitte. Die Mitarbeiter waren auch sehr freundlich. Das Frühstückbuffet war erstaunlicherweise im Gegensatz zur restlichen Qualität des Hotels gut. Zum negativen: Das Hotel hat definitiv eine Renovierung notwendig! Die Betten und die Ausstattung sind sehr alt und riechen auch dementsprechend. Leider haben wir uns aufgrund dieser Ausstattung absolut nicht wohlgefühlt. Der Fernsehen war so klein, dass wir ihn vom Bett aus nicht mal sehen konnten. Das Badezimmer war wirklich sehr ranzig und es hat alles gestunken. Das Ambiente von unserem Zimmer war sehr schlimm, wir haben uns fast wie in einem Gefängnis von der Ausstattung und der Sauberkeit her gefühlt. Die Kissen waren sehr klein und die Betten ziemlich hart. Qualität wird in diesem Haus leider nicht groß geschrieben. Für eine Nacht ist es in Ordnung, aber mehr hätten wir nicht ausgehalten. Wir haben für zwei Nächte in so einer Qualität definitiv zu viel Geld bezahlt!

Hotel very centrally located, great place to stay at for a short city trip. Room very clean, bed extremely comfortable. City centre within walking distance. Room was quite large. Amenities - all you need for a short trip.

I stayed at the BW Hotel Ambassador because I wanted to be close the the train station. I had read reviews complaining of noise from the trains however my experience was quite the opposite. I did not have my sleep interrupted at all and had two nights of great sleep. The room itself was very roomy and clean. I did not have the breakfast so can't comment on that. I would certainly stay here again if in Dusseldorf.

L'hôtel est bien situé, la chambre est spacieuse, fonctionnelle et calme, et elle est équipée d'un frigo. Le tarif était élevé car nous sommes allés à Düsseldorf lors d'un événement mais le réceptionniste a eu la gentillesse de nous faire une réduction sur le petit-déjeuner. Le petit-déjeuner était très complet, avec du salé et du sucré. Il manquait seulement une machine à café avec diverses boissons chaudes, car seul du café était proposé. Nous recommandons néanmoins cet hôtel sans problème !

Decent hotel considering quite a few location sold out in January for the Dusseldorf hbf area. The building is old and the hotel is not spectacular but this should not be the reason for you not to stay here especially if costs are your priority-like me but German hotel prices have shot up recently. The station is 10 minutes walk. Everything in room worked, including the roomsafe which uses the old style 1 euro coin. The shower was small but it did work, the room was clean. German hotels do tend to have very thin beds width and length wise when booking singles, this was true of my room. I did not have breakfast but there was a dining room there and a drinks machine- though I had my snacks from the rail station supermarket as Dusseldorf was a nightstop rather than me visiting the city. I be here again soon.

Sehr günstiges Hotel in einer Lage nahe der U-Bahn Station Oststraße. Frühstück für ein drei Sterne Hotel sehr gut und vielfältig. Zimmer waren sauber und von der Nachbarstraße hörte man nichts - hatte aber auch ein Zimmer abseits der Straße.

Super service upon arrival at the Hotel. I came in the morning, and the room was not ready yet. I left my suitcases at the hotel. And I went to the fair. The railway station is 300m from the hotel. In addition, there is also a Metro station. Very fast to the destination, especially if the temperature outside is around 0. At the reception they gave me a free subway ticket. This is probably the practice during the fair On the way back to the hotel, it didn't work in the room. Heating, TV, WiFi. I went to dinner, and everything was working when I came back. Super service from the guy at the reception. Another big plus of this hotel is that within 500m there are countless restaurants, Chinese, Japanese, Turkish, Italian, etc.

We recently concluded a stay at Mercure Zentrum Düsseldorf from December 30, 2023, to January 1, 2024. The hotel's advantageous location, just a 10-minute taxi ride from the shopping streets and the same time from a very nice wildprk, is it's best feature. Upon arrival, check-in was efficient, the staff was friendly, and the room, in line with Mercure standards, offered satisfactory amenities including coffee and tea. The hotel provides a convenient parking facility under the premises for 20 euros per night, which we chose over the free alternative across the street, considering the New Year's fireworks. However, our overall experience was marred by significant noise disturbances during the night, contrary to the promised ”soundproof rooms” highlighted on Accor's website. This was particularly disappointing and led us to question the effectiveness of the hotel's sound insulation. In an attempt to address the inconvenience, the compensation provided (refund for one night of parking (20 euros)) seems inadequate, especially considering the total cost of the weekend stay amounted to just under 400 euros. On a positive note, the breakfast offerings were commendable, featuring a diverse selection of items ranging from bacon, meatballs, and scrambled eggs to yogurts, muesli, cornflakes, cheeses, and deli meats. However, the coffee from the machine left much to be desired, as it exhibited an unpalatable sourness, potentially stemming from an issue with the milk. Fortunately, this could be easily rectified with instant coffee. Adding to the drawbacks, the bathroom facilities were notably in need of renovation. Mold was pervasive in various corners of the silicone, and some areas lacked proper sealing, detracting from the overall cleanliness and comfort of the accommodations. While we departed contently with the perspective that ”it could have been worse,” the combination of noise disturbances and subpar bathroom conditions leaves us hesitant to choose Mercure Zentrum Düsseldorf for a second stay until improvements are made.