Hotel berhampiran Masjid Nurul Masyir, East Binjai

Great stay at Jw Marriot. Room was spacious, amenities was okay, swimming pool was okay, staff was friendly

The room is big n the food also good… love the soto n satay… also very in love with kopi hitam

Nampak besar hotel dari Marriot… tapi - tidak membantu walaupun kami adalah ahli kumpulan mereka… tetapi kepada tokoh politik yang juga tinggal di sana trea**en istimewa… - Saya hanya meminta jauh daripada bising tetapi mereka sengaja menyebabkan saya lebih banyak bunyi. TERTEKAN!!!! - katilnya kecil. - tandas hanya pancuran mandian di atas kepala. - tiada pencukur dan tiada sikat… - peti ais tidak sejuk... - makanan sarapan pagi jadi…jadi… makanan tidak panas dan keras… makanan tidak diisi semula dengan segera… satu-satunya makanan yang sedap ialah Lontong Medan… - bar yang menyajikan margarita adalah teruk… Bagi saya, saya akan melangkau hotel ini jika boleh… melainkan jika tiada hotel yang lebih baik…

its a walking distance to centre point mall and subway station. got mixue cafe and mart in front of the hotel. the bedding was so comfortable and soft. the check in process quite fast. appreciate that. hot water and shower also nice. they got spa for massage with cheap price plus 100 thousand IDR discount voucher for the spa. but i wish, the spa staff would give some private time for customer during changing clothes and shower time after the massage instead of cleaning and setting up the room, walking in and out while customer changing. it was kind of disrespectful to me that i dont want to repeat the service. also my whole session should be 90 minutes (traditional massage ) & ear candling (45 minutes). start at 12.20 pm but end at 2 pm. so definitely not recommended if you want to pay for the correct amount of time you get. the hotel do have storage service for luggage just in case you want to go out / to the mall after check out time before going back to the airport. I will repeat the stay but not the spa service.

The hotel is in the center of the city. Beside have mall with so many kinds of foods like korean , chinese, ramen ect. The hotel room a little bit old.

Tempatnya strategik, bagi makanan tak makan sebab terlebih tidur. Untuk kemudahan AC di dalam bilik, ia tidak cukup sejuk. Terima kasih

Sangat menyenangkan, pelayanan baik dan ramah, semoga semakin baik lagi

I stayed here 4-nights for a conference that’s also happening in this hotel. So many things have gone wrong and enough reasons for me not coming back. 1. The reception (or should I said “deception”?), misguided me. They said my room is upgraded to Premiere room, with complimentary afternoon tea, and minibar. More about this below. 2. Went to the room but nothing special, also the weird furniture placement makes the room smaller. Room has view but mostly just building roofs. Appreciate the giant shower head though. 3. Went for afternoon tea with my business colleague and the waitress said I’m not eligible for the complimentary. She said the receptionist made a mistake. Fine. 4. Got a call from reception, she said that Ieft my ID card at the reception. Which can be avoided if she did not forget to pass the ID card back after she copied it in. Went back to reception to get my ID card, and ask the reception about the afternoon tea to confirm whether I’m eligible or not. She said not and the minibar also not free unfortunately. Thank God I haven’t eat anything from the minibar 5. Breakfast at level 3 is unorganized, chaotic, and basically madness without crowd control. However I managed to get to the level 10 which is more quiet. Food quality is average. 6. I realized an item missing from the minibar, I did not consume them at all. I called in the operator and they were like “are you sure you’re staying alone, Sir?” I’m like… unbelieveable, why don’t you check with the housekeeping if they removed it or else? I just don’t want it to be billed on my room charge. I know it’s just a potato chip that I could easily replace from minimart, but imagine if they took other items and then billed it to your room. 7. The only nice experience I had in this hotel is the dinner, food surprisingly decent. Also the service is nice (maybe because we were the only customers?). Oh and concierge staffs also very helpful keeping my deliveries and helping me with my stuff when I checked out without me asking.

I was staying during EID season, booked for 10 rooms. The manager, Mr. Saut Purba was really helpful in assisting my reservations. He tried his best to fulfill my request, such as connecting room and same floor level because I stayed with my big family. The best surprise was upgrading room on 10th floor for myself. Thank you sooo much! Mr. Saut also assisted in arranging birthday surprise for my brother-in-law, some staffs are joining us to knock on his room with pretty bday cake and wishes. The breakfast was excellent, food are tasteful, me and my family loved it. This hotel served severals choices on their breakfast buffet. This hotel also had a nice swimming pool, it was not big but clean and safe for children. The front office staff are gorgeous during my checkout. Last but not least, thank you Grandhika Hotel for such a memorable stay. :-)

Lokasinya dekat dengan pusat bandar, jadi di mana sahaja anda pergi, jarak perjalanan sangat singkat. Dan bagus kerana biliknya sukar. Makanan ini ok. Tetapi untuk harga ini, ini adalah hotel yang bagus. Semasa turun dari teksi, saya melihat banyak restoran di sekitar. Walau bagaimanapun, saya menggunakan Grab mudah alih. Yang paling penting, ia bersih kerana lantai diperbuat daripada kayu.