Hotel dengan Haiwan peliharaan dibenarkan di East Kilbride

Arrived with family for 1 night stay. The hotel needs some tlc outside as it looks rather scruffy and unkept with a very poor carpark surface. Reception and checkin was poor, very unwelcoming and even though the room types booked on line were not allocated, no appolgy given, even when we advised we were unhappy with the roomype allocated we were told nothing can be done were full!, asked again and were told again cant do anything and when we pointed out our confirmations were told that they can allocate the room type even if its different from your confirmation, Im quite sure this is not correct but did not want to argue with the girl on the desk as she was clearly no intrested and so much so she left a trainee to finsih the checkin as she had just recieved a delivery of food, and disapeared into the back office. No explanation of how to find our rooms until we asked, again very poor. Our rooms were not exactly as what we had expected from the online pictures and were not cleaned to a high standard as promised by IHG, Stained carpets and curtains, marked walls,dirty tea spoons and hospitality tray missing in one room another room the kettle still full from previous guest. Stained Pillow and marked bedding as well as miss matched bedding, some satin *****e and some plain. all in not the product you advertis for Holiday Inn. Sadly we chose to dine with you in your restaurant and that also was poor, No welcome, had to look for a member of staff to help us and then again to take our order, the food was average but poor when you consider the cost of the dishes on the menu, The soup was tasteless and had no body, the mains were equally poor and no sauces offered, we had to ask then were brought sachets more like a fast food restaurant or motorway cafe rather than a restaurant, but the dining experiance was also let down by the cold and empty atmosphere of the room, and the team who made little effort to enage with the few guests they had. Serious lack of leadership and no management presence in the time we were there, other wise these comments would have been given.

With a stay at Crossbasket Castle in Glasgow, you'll be in the historical district, within a 15-minute drive of Hampden Park and University of the West of Scotland. This luxury hotel is 10.6 mi (17 km) from OVO Hydro and 8 mi (12.8 km) from Celtic Park.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, babysitting (surcharge), and wedding services.Enjoy a satisfying meal at Albert & Michel Roux Jnr serving guests of Crossbasket Castle. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free valet parking is available onsite.Make yourself at home in one of the 9 individually decorated guestrooms, featuring DVD players and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.