Hotel berhampiran Drive-In Senja, East Panunggangan

On first impressions this hotel presents as nice definitely above average but not awe inspiring, it is reasonably priced and there's definitely no complaints on value for money. Then something else stands stands out, it took me a few minutes to realise this at first but the staff all knew my name. I felt welcome, wanted, and coming from someone who travels a lot hotels are normally very disassociated places you goto stay, you're just another generic face in another generic room recieving yet another generic smile from dare I say it another generic hotelier. The thing I couldn't put my finger on at first was here didn't feel like that at all. I could complain about a few things in this review but I refuse to, I will tell the hotel manager directly. This hotel doesn't deserve any bad reviews at all, it has a soul and the staff all reflect that even the not so great members of staff you can see that they're really trying to please you and it's just language that is the barrier. Room service is second to none. The laundry service is included in that very moderately priced room 4/5 items of clothes washed per day and returned to you in an immaculate state wrapped in polythene like it's the most important item of clothing ever produced. So it's clear to see I was impressed by the laundry service. The next service which is more personal to all travellers is the room cleaning service, I've had to leave my room in some states because of working hours. I returned to a room with folded clothes placed neatly in my wardrobe my mess all arranged and tidy. Sparkling floors and fresh finished bathroom, it was above and beyond anything I've ever received in any hotel, in case the hotel do not know how extremely professional their staff are I will mention her by name 'Paula' was the name of miracle woman who kept my life in order while I stayed here at the Atria. I didn't have to tip her and at first I didn't but the consistency and welcoming smile everyday, plus the innate feeling of security for my personal belongings compelled me to show some sign of appreciation for her dedication. Paula you are a credit to the Atria I mention her by name because she was the one who did my room all the staff at the Atria were extremely polite even the security staff who made calls and provided transport when I requested at short notice. Thank you to all! The next is Atria management who weren't locked away in an office all day but were actively visible to guests and accessible by staff very quickly. Ms Yunita I cannot thank you enough for the out of hours support you provided AFTER I checked out to go home following the airport issues I had, it's this response to a guest you had no reason to help which compelled me more than anything to write this review. If you are looking for a hotel in Jakarta and you want to feel safe and secure and actually be safe and secure the Atria Residences is the hotel for you. Enjoy your stay you won't regret it.

Wonderful stay at atria hotel gading serpong! Excellent service from Ms. Adele at the front desk🥰🫶🏼 stay comfy and room was clean. Breakfast was good, very nice set up menu at the restaurant❤️✨ Thank youu guys

My stay in this property was for one day only.The staff / employees are of good nature & helpful. Front desk receptionists Ms Anes and Ms Fiby were helpful at the time of check in. Room is spacious. Over all my stay was good.The internet connection is very poor in the 9th floor. I wish the management / staff /employees of this property a prosperous and healthy life.

The service was good and helpful. The room was comfortable. Bed linen appears a bit dirty, bath towels and bath mat was not clean enough.

Good tor business trip and /or family vacation in short time. Placed in good spot of Gading Serpong great area. You can find any culinary spot besides the hotel. Room is clean and neat. Nice service.

for the first time to this hotel with the children and at first the receptionist greeted us kindly, then when we entered our room we were told to look for three vouchers, wow, finally we found these vouchers and the children got gifts from the yellow be hotel, thanks ya , my child veey happy

selalu happy staycation di sini. hotelnya tenang

Lokasi yang baik, sangat dekat dengan lapangan terbang hanya 20 minit, saya suka Penerimaan tetamu semuanya cantik dan mesra

Bistro ini layak mendapat jawatan dengan sendirinya untuk perkhidmatan terbaik yang kami terima daripada pelayan pada malam kami mendaftar masuk hingga malam terakhir penginapan singkat kami. Kami mendaftar masuk lewat tetapi perkhidmatan terbaik daripada pengurus kepada kakitangan kaunter! Saya suka penyediaan masakan tempatan mereka, terutamanya sos! Rasanya unik. Makanan Itali agak berat dengan garam, tetapi jus tembikainya benar-benar segar.

hari pertama sy dapet kamar buruk banget, trus sy minta pindah, untung nya petugas nya fast respond, stelah sy pindah kamar sy merasa sedikit lebih nyaman... utk harga sgitu ya wajar lah... handuk bersih banget, cuman kadang blom ready, mesti minta gitu