Hotel berhampiran Ebetsu City Ceramic Art Center, Ebetsu

Hotel was located near susukino station around 5 minutes walk. Very convenient if youre taking tours as this is the meeting point. Breakfast was great very good selection for their buffet, clean and organized. Rooms were relative spacious. Airport bus stop walking distance from the hotel. Would love to stay here again next time.

Location of the hotel is good. Close to the alight bus stand for the airport bus from CTS. It’s also the first stop to board the bus to the airport. Right in front of the hotel. Hotel is also near to Nakajimacoen subway station which makes going around Sapporo easily. The breakfast is superb. Rated no 4 in whole of Japan. The seafood don is self service and you can take unlimited seafood if you can finish it. Don’t waste the food. The seafood is extremely fresh. We also like the Hakkaido milk, yogurt drinks, milk puddings which is very creamy and smooth. Hotel offers welcome drinks which you can take to the room to drink. Amenities is also abundance for u to take.

We stayed in nine hotels during our six week Winter visit to Japan; this hotel was the third most stylish but the second most uncomfortable. The corner double room has the right look with a little tea room next to a floor to ceiling window. We had a partial view of the Botanical Gardens which was pretty. The room was uncomfortable for the following reasons: 1. No storage. The room fit out is super minimal but if you have luggage there's nowhere to put it and no hanging space. 2. The designer was going for a zen low lighting experience but the room was so dark we couldn't see anything. There is one dim lamp next to the bed and another low light overhead light. It was so dark we had to borrow desk lamps to be able to see into our suitcases. Maybe the designer was trying to create a moody atmosphere but we found it dreary and depressing. 3. The thermostat has no fine controls - the room was either way too hot or very cold. We chose to turn the heat off and borrow extra blankets and wear extra layers. We chose the corner double room which despite being one of the larger rooms, felt too cramped for a four day stay. The onsen was stylish and cool. The outdoor onsen was set in cute snowscape. Having an onsen with snow around you felt very luxe. Unfortunately this hotel attracts a certain young, nouveau riche clientele who take selfies endlessly in this Instagram ready hotel. There were men taking photos of themselves in the onsen on two occasions; I felt like my privacy had been violated as I was in the same bath. It upset me they didn't respect me enough to abstain from taking video footage. Did they do that just because my partner and I were clearly not Japanese? We enjoyed the authentic breakfast, although I feel like having it once probably would have been enough. The location of the hotel was a bit of a dead zone, unless you love walking there are probably more central locations. If you can't speak Japanese the staff are just OK. I was overcharged and managed to get a refund even despite the language barrier. I would not stay at this hotel again but I did enjoy certain aspects of my stay.

this hotel is absolutely amazing! The rooms are spacious and beautifully decorated, with all the modern amenities you could ask for. The staff is incredibly friendly and attentive, always ready to assist with a smile. And don't even get me started on the food! The hotel restaurant serves the most delicious and authentic breakfast that will leave your taste buds dancing with joy. Overall, it's a top-notch hotel that will make your stay truly unforgettable! 😄🌟

Lokasi, perkhidmatan dan kemudahan yang hebat! Cospa luar biasa di hotel tempat saya menginap! Sekiranya anda pernah pergi ke hotel terbaik, Sapporo, anda pasti akan tinggal di sana lagi.

We had a great stay at the Hotel Emion! The hotel is new, modern and very clean with some nice amenities. Our room was great and it was very comfy and quiet. There were lots of extras in the rooms like a kettle and mini fridge, a TV with casting abilities, pyjamas and all kinds of hygiene products. We had a very good night's rest here. The bathroom for the room had nice bathroom products with big bottles of shampoo, conditioner and body wash. The shower pressure was great and it was easy to control the temperature. A highlight of visiting Japan is always using the Japanese toilets and they had a nice new model that even had a sanitation feature. The hotel has some good amenities like the onsen and baths on the second floor. Again, very clean and some good high temperature pools to soak in as well as a sauna and cold bath. The nice bathroom products from our room were also available in the baths area. The onsen has a nice change room and the ladies have a separate spa card to access their change area. The hotel lobby was very comfy and cozy with direct access to a 7-11 by the front desk. The second floor also had quite a few vending machines and laundry machines available. The laundry machine washed and dried our clothes for 600 yen in 2 hours and had self feeding laundry detergent which was a nice touch. The location is pretty good and we found we were within a 20-30 minute walk to most of the places we visited while in Sapporo. The hotel even has access to Sapporo Train and metro station via entrance 15 and you can stay indoors the whole way if you follow the corridors and pedways all the way. It just opened but we wish the sidewalks in front could be cleared a bit better because it was pretty slippery and icy during our stay. We'd also recommend having a change machine and more laundry machines because it was very popular. I waited in the area for a machine to be available and two people showed up right when my laundry was done at 12:40 am. The laundry machines do require you to put in a code before you start and after you finish to make sure no one else unloads for you.

Semua kakitangan sopan dan tersenyum, dan ia adalah perkhidmatan pelanggan yang sangat baik. Adalah baik bahawa perkhidmatan minuman alu-aluan dan kemudahan juga banyak ^ ^ Saya telah sarapan pagi, tetapi kakitangannya juga sopan dan menyenangkan pagi. Rasanya sangat lazat dan saya fikir pengisian dilakukan serta-merta dan tidak ada kekurangan. Bilik itu berkembar dan tidak besar, tetapi bilik yang bersih cukup. Saya juga mahu menggunakannya semasa melancong!

The hotel is newly built and stylist. The room is very clean, spacious and comfortable. The pillow and the mate are very comfort. I have a good sleep every night. There is thousand of choices of restaurant nearby. The room rate is reasonable. However the cleaniness of the lobby and corridors are really very poor especially the carpet. It is full of tiny rubbish whenever I pass. I even saw the bed sheets scattering on the corridor when I back at night. I think the housekeeper will do the cleanliness at night. I'd never and ever seen such situation in my journey. Usually, they will do the cleanliness after the check out time around 11:00 - 15:00 before the check in time. Moreover, the users/guests living in the hotel did not keep the hotel in good condition. Even it is a newly built hotel, there is stain on the sofa. It is very regret to have poor cleanliness and maintenance in this hotel. On the whole, it is a very comfortable and stylist hotel without good cleanliness and maintenance. I hope they can do it well maintenance and keep the hotel in good condition. I hope to see improvement when I come here next time.

We had a terrible experience with the services that the free bottled waters were only for IHG members and we are NOT informed beforehand or while we checked in. And the hotel officers were really indifferent when we tried to communicate about this isssue. We were told “NO one could get bottled waters unless he/ she is a IHG member”. We haven’t been treated so around any hotel in Japan or in the world under any hotels groups. This could be the worst experience we had over a small issue due to the ill communications with hotel service team. Very disappointed on such discriminating hotel policies and we would not be able consider IHG group in Japan anyhow. It was a cozy hotel with good location. But facilities are aged.

Location is great. Breakfast was fantastic. But Service needs some improvement, I believe. My rental car ran out of battery . In the United States, it is such an easy fix. I just need a jump cable to start. I was shocked to find out the hotel didn’t have a jump cable. Not only that, no one from the hotel was willing to help, knowing I didn’t speak Japanese. I ended up calling the rental car company myself, and eventually ended up paying 14,000 yen for a simple jump start after going through all sort of hassle due to language issue. Just unbelievably poor process, and poor service.