Hotel berhampiran Edinburgh Castle, Edinburgh

We stayed at Mount Royal Hotel in Edinburgh for 4 nights. The rooms are small but clean, and our room had a stunning view of the Scott Monument—definitely a highlight! The bathroom was quite compact as well, and the beds weren’t very soft, but for the price, the location is unbeatable. Just a 5-minute walk to charming bakeries like The Milkman, and so convenient for exploring the city. The staff were incredibly sweet and polite, making our stay even more enjoyable. Don’t miss the view from the bar near the reception—it’s gorgeous!

I rarely leave negative reviews, but I feel that other travellers should know what to expect. I stayed in a single room on the top floor and was very disappointed, especially considering the price. The room was much smaller than I had expected and felt rather cramped. I paid £136 through Trip.com, even with a discount, and I simply did not feel that the room offered value for money. The room looked tired and dated. The carpet did not look very fresh, the furniture was old-fashioned but not in a charming or historic way, and there were marks on the walls that could easily have been touched up. The bedside lamp also appeared to be damaged, as the lampshade was noticeably crooked and could not be adjusted. I would also like to mention that the room and bathroom were clean, and the bed linen was fresh and clean. I knew when I booked that the room did not include a safe or a fridge, as this was mentioned in the description. However, for a four-star hotel at this price, I still feel that a safe and at least a small fridge should be provided. The television was also very small, and overall the room felt very basic for the price and hotel rating. The bathroom itself was a reasonable size, but it was not very practical. There was no shelf above the sink for toiletries, which was inconvenient. In the shower, the large shampoo and conditioner bottles were placed on the floor of the shower, meaning I had to keep bending down to reach them. I would also like to mention that access to the upper floors involves a very steep spiral staircase. I was aware that there was no lift, but I did not expect the staircase to be so steep and difficult to climb. As I was not comfortable in the room, I asked whether it might be possible to move to a different room. Unfortunately, there were no other rooms available. I had originally planned to stay in Edinburgh for another night, but I decided to move to a different hotel instead. The location of the hotel is good and convenient for Waverley Station, and the staff were polite and friendly. However, my overall experience did not meet my expectations for a four-star hotel, especially at this price. Unfortunately, I would not choose to stay at this hotel again.

It's a great location as I was attending a conference at the Edinburgh Convention Center next door. Front desk is ok & quote pleasant. Breakfast @ £13 was quite good. The spread was more than adequate. However the room would not be cleaned during the stay & 2 towels were provided. There was no fridge or in-room phone to contact the front desk. There are no room amenities eg brdroom slippers or toiletries. For the room rates of ~£200 this standard is terrible.

Great location at the top of the road from Ocean Terminal and the Royal Yacht Britannia. The tram stop to the city centre is here too. Staff were friendly and professional, the room was clean and comfortable. The buffet breakfast was okay, limited choice of hot food (bacon, sausage, scrambled eggs, baked beans and tomatoes). It would have been nice to have some jam or marmalade to choose from as the only spreads were butter, margarine and marmite.

Perkhidmatan penerimaan tetamu sangat prihatin dan membantu, tetapi restorannya sangat teruk. Peta menunjukkan ulasan terkini tentang hidangan utama, menyebutnya sebagai sangat berminyak atau dagingnya hangus, tetapi tiada siapa yang menyebut tentang sarapan pagi. Oleh itu, kami menempah makan malam di restoran sebelah di Novotel, yang lazat dan tidak terlalu mahal. Walau bagaimanapun, sarapan pagi adalah bencana. Kami tidak dapat memahami bagaimana telur hancur mereka bertukar menjadi sos, kentang gorengnya lembik dan direndam dalam minyak, dan telur goreng kelihatan bersih dan putih, tetapi sangat berminyak. Pastri yang disertakan, seperti croissant, bergerigi tetapi minyaknya bocor apabila dicubit. Cendawan goreng mempunyai bau yang sangat bersahaja. Puding hitam (sosej darah), di atas kentang goreng yang lembik dan berminyak, juga dipenuhi dengan rasa daging kambing yang kuat. Kacang panggang yang sepatutnya bebas tenusu langsung tidak ada. Alternatif tenusu yang didakwa juga langsung tiada. Sarapan pagi berharga £11 ini sangat mahal. Saya cadangkan melintas jalan ke Tesco atau Costa untuk membeli sarapan pagi. Saya harus katakan, saya hanya makan tiga gigitan sebelum saya berasa sangat berminyak dan terpaksa bergantung pada jus oren untuk membantu saya menelan. Sebaik sahaja saya selesai makan, mereka sedang menggoreng sesuatu di dapur, dan bau minyak yang menyengat hampir membuatkan saya muntah di restoran itu. Sudah tentu, saya akhirnya muntah selepas naik ke tingkat atas. Sarapan mereka sangat berminyak sehingga saya tidak dapat menelannya. Inilah sebabnya saya hanya memberikan 3 bintang kepada kemudahannya dan persekitaran serta kebersihannya hanya 4 bintang. Selain itu, sebagai tempat tidur untuk satu malam sebelum penerbangan awal pagi keesokan harinya, ia adalah hotel yang sempurna di Edinburgh.

Perfect spot with plenty of nearby food places and public transport. Staff are lovely, and were so helpful when I had a medical emergency and needed to go to the ER in the middle of the night. They also were so good with helping me extend my stay by one night at the last minute due to said emergency. The front desk team also checked how I was doing when I came back! The cleaning team did at one point only do a half clean, where they cleaned the main room but not the bathroom, and another time left supplies in my room. But that was minor as my bathroom wasn’t really dirty anyway. I do wish the breakfast closed a little later (closes at 10am) but that is also just me being a late riser! Altogether a great stay.

⭐⭐⭐⭐⭐ Stayed at Stewart by Heeton Concept for 2 days and I would absolutely love to come back in the future! The apartment was spotless — no dust, no bed bugs, fresh clean bedsheets, and a tidy washroom. Everything was well-maintained and made for a really comfortable stay. It truly felt like a great place to relax and unwind. The only two things I’d mention as areas for improvement: the check-out time of 10:30 AM felt a little early, and a few basic toiletry amenities like toothpaste, a toothbrush, and slippers were missing. Everything else was provided and well-stocked. Overall a fantastic stay and highly recommended. Will definitely be returning! 😊

The location is excellent. it’s close to the station and within walking distance of many iconic attractions. However, the check-in time is quite late, and I don’t think scanning the barcode is really necessary. After a long journey, I would also prefer to have the bed already made by the staff rather than having to make it myself, as it’s quite inconvenient. Unfortunately, my roommates were also very loud between 1–3 a.m. They threw another guest’s belongings onto the floor because there was confusion over the bed assignment. I understand this was the hostel’s mistake for assigning the same bed to someone else while it was still occupied, but the way this roommate handled the situation was very rude and inconsiderate. The noise ended up waking everyone in the room.

Excellent Location, but Serious Security Lapses I recently stayed at this hotel and found it to be a bit of a mixed bag. While there are some undeniable perks to the property, a few significant service and security issues made for a rather unsettling experience. The Highlights Prime Location: This is easily the hotel's strongest suit. It’s situated right next to Haymarket station, and there is a bus stop literally just outside the front door. Getting into the city centre takes no more than 10 minutes, making it a perfect base for exploring. Commendable Service: The reception team provided a decent welcome. I’d like to give a special mention to Shreyas, who was incredibly helpful and professional throughout our interactions. Quality Dining: We ate at the on-site restaurant and were pleasantly surprised. The food was of a high standard, and the waitstaff were attentive and friendly. Room Maintenance & Tech Issues Unfortunately, the shine started to wear off once we settled into the room: Housekeeping Oversights: Despite this being a multi-day stay, the complimentary water bottles were never replaced after the first day. Faulty Tech: The in-room tablet was practically useless. It kept restarting due to a battery fault; ironically, it even cut out while I was trying to use it to contact reception. Privacy Concerns: When we requested extra toilet roll, the staff member who delivered it attempted to walk straight into the room using their key, rather than knocking and waiting for us to answer. It was a complete breach of basic hospitality etiquette. A Major Security Concern The most distressing part of the trip occurred on our second day. Upon returning to our room in the evening, we were shocked to find the main door open. It appears the cleaning staff had failed to secure the door after finishing their rounds. Finding your hotel room left open to the public is, quite frankly, scary. It’s a massive security fail that overshadowed the rest of the stay. While the location is brilliant, the hotel desperately needs to tighten up its staff training and safety protocols. Would I stay again? Only if I were certain that the security and maintenance issues had been addressed.

Everything perfect. location perfect. Cleanliness perfect. Service perfect. Check in perfect t. Staff cwry helpful and polite. Beds are spacious.