Regent House Hotel - City Centre Hotel Reviews

Allow us early check in cause room ready

Check-in key retrieval was confusing, a password was required to obtain the key, but I did not receive the information.

The transportation is convenient, the city center, there are many restaurants nearby, the room is clean and heated, there is all kinds of coffee and tea, the window has beautiful scenery, the room is comfortable and clean, it is worth recommending

When I originally booked a hotel, it needed to be able to accommodate three people, and it also needed to be close to the train station. But I still underestimated the accuracy of everyone's reviews. It can indeed accommodate three people, with one large, two small and three beds. It is about 15 minutes away from the hotel. We were dragging a big suitcase, so it was still a bit far. The appearance is indeed very historical, and it deserves to be called a building that is more than 200 years old. The internal facilities are very old and very cramped. There is no elevator, no elevator, no elevator, so if the room is on the third or fourth floor, you don’t have the physical strength to move it up and down. , then don’t choose it. Check-in is all self-service. We arrived at around 5pm, and there was no service staff. We had to call to ask for the password at the gate. The person might be Mr. Asan who is outsourced to Bangalore, India. His English is as good as the Bible. If you want to get in, you need to When I picked up the key from the key cabinet, I was prompted to enter the password in the email. However, the hotel did not send an email, so I called the customer service again. Fortunately, my daughter was proficient in English, so I asked for the password on the spot and picked up the key. I tried my best to get the key. waist, and moved a 28-inch box up to the third floor through the extremely narrow stairs. The room has a high ceiling, but the facilities are old. I'm sorry for the price of more than 2,000, and the carpet is dark, which makes the family very disappointed. The next day, Unable to bear it anymore, my family booked another hotel to stay there, and I stayed in the empty room alone. Checking out was not smooth either. The key could not be put back into the key cabinet. Fortunately, Ctrip customer service helped me put the key on the table and left on my own. If you don't mind, you can give it a try. Anyway, the trip to Edinburgh was good, but this hotel was a letdown. For reference!

I like this room very much