Hotel berhampiran Omni Centre, Edinburgh

Lovely hotel only 5 minutes walk from Waverley station and in an ideal position for all the main attractions. Excellent breakfast choice. Easy check in and check out with friendly, helpful staff.

I really enjoyed my stay at the Hilton Carlton, reception staff were very friendly and helpful. The hotel is very central to everything right in the heart next to the busy bustling city centre. My room I booked was a King Deluxe very spacious, clean, quiet room my en-suite bathroom was a wet room lots of space, I found no fault with my room. I ordered the continental breakfast in the morning staff were efficient, and the buffet breakfast offered gave a lot of good quality choices unlimited hot drinks, fresh fruit, yoghurts, cereals, toast, plenty on offer. I used the express checkout box as I was leaving in the morning there was a long queue as many guests were checking out so that suited me thank you so much to all the staff I had a wonderful experience.

Solo visit as visiting the city, Edinburgh always been on my ”bucket” list and this hotel is just a gem! Not a 5 star building but most definitely a 5 star experience. I was met by Anthony who checked me in promptly and efficiently, he was very informative and helped me with a few tourist things. My room was perfectly fine, a little dated but nothing drastic. Breakfast perfectly cooked and everything you could have wanted, loved the porridge. I will be back again!

had a fantastic stay here! there were 10 of us who all booked out a dorm. was quiet, clean and good quality. there are two bathrooms and two toilets per dorm which i thought was very good. our room wasn’t ready for an extra half an hour so they gave us free drink tokens for the bar! the reason this doesn’t get 5 stars is because it was awfully hot in the room - even with the window open! there didn’t seem to be air con - we wondered even if the hostel had put the heating on? we didn’t try the breakfast. the hotel bar had decent food but long waits.

The location is superb, in the centre of city, about 10-15 mins walk to Edinburgh Waverley Railway Station, nearby attractions like Edinburgh Castle and Royal Mile. If you are Potterhead as I do, Victoria Street is also easily accessible on foot. The staffs are so nice and helpful, I borrowed their hairdryer and kept my luggage there after checkout. The bed is comfy, and you can help yourself with ear plugs and eye mask they provided if needed. They provide large enough (one medium size luggage would be okay) locker with digital lock too. Overall, I love this place!

Good value for money and excellent location in Edinburgh. Our flat was spacious and comfortable for a three-day stay. With each bedroom being en suite we all had comfortable sleeping and living arrangements. The kitchen was well appointed and the reception desk even gave us shampoo and dishwasher soap tablets. As it was warm, they also made fans available at no cost to anyone who wanted one. We travel to Edinburgh every summer. We absolutely plan to return to Destiny Murano next July.

Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

Great customer service. We arrived earlier than expected and were offered a room that was already available and some welcome drinks too. Staff were very attentive and helpful and room was clean and spacious. Bed was so comfortable and it was handy having parking on-site too. Only downside was the poor water pressure in the shower but I suspect this was due to us being on the fourth floor.

The most amazing hidden gem. Great deal for one night b&b even though it was 6 Nations rugby weekend . The room was extremely comfortable with beautifully scented locally sourced shower gels and shampoo in the immaculately presented bathroom . As for the staff …despite being extremely busy everyone we came across had a smile and helpful conversation . The receptionist even took us to the gate to guide us to the bus stop having printed off a timetable . Only 10 minutes and £2 into the city centre . £9 for taxi back so with the cost of city centre parking it’s a no brainer to use the free onsite parking . Breakfast did not disappoint either and was far from ordinary and totally delicious . Sadly there was no time to sample other meals however …I we shall be back ! Very well done .