Hotel berhampiran Mother＇s Market, Edmonton

One of the best hotel around downtown area! Staffs are very friendly and helpful whenever needed.

This was a lovely hotel, very clean and up to date. The front staff were very friendly and accommodating. The lounge however was atrocious. The man who was serving us was super friendly but got my friends dessert wrong and forgot mine. I wasn’t going to get one but he had suggested I try their sorbet which never came out. We didn’t mind as it was a debate between one dessert and the other so it didn’t matter and I wasn’t planning on getting one anyways. The thing that was probably the reason this hotel didn’t get 5 stars was the breakfast service. We specifically booked this hotel because the breakfast was included. The buffet was subpar so we didn’t have much on our plates. There were no servers for the first 20 min of us sitting down and no way to get any kind of drink ourselves. When they finally came out from wherever they were, we still didn’t get served drinks or checked on for at least 10 min. When we got our food, we were given a bill right away and told it was $33 each. (This is insane because they didn’t have much food anyways) We went to the front desk and they came with us to sort it out and talked to the waitress and when she came up to us, we asked her about the bill and she still said we had to pay so I went back to the front desk and they were very frustrated with this server as well. We ended up walking out of there. Westin edmonton lounge, do better.

Semasa wabak itu, kotak sarapan disediakan, dan penggera kebakaran hotel berbunyi beberapa kali dalam satu malam. Jumlah penghuninya kecil, sanitasi di dalam bilik rata-rata, dan sikap layanan tidak buruk.

I moved here are going to another hotel which was awful so went back to reliable Marriott. Checked in about 30 minutes after booking - room was lovely and clean but everything was ready. Rooms are not big I had a city view which is basically of the car park but there was a bed, comfortable chair and desk. Housekeeping came daily. The downside to the room is the hairdryer kept flipping the breaker - I left a note to report it buck the note was ignored which also asked for conditioner in the room (those big sharable ones in the shower) which was also not refilled. We arrived in the weetesdt June on record - the hotel was cold and although I was able to warm the room up the restaurant was blowing cold air throughout the stay so you had to sit with a hoodie on. The hotel is being renovated the 2 lifts were being painted and out of commission during my stay - not an issue as we were all able to sue the service elevator but there is only one so sometimes there was a line. Also the outdoor patio dining area overlooking the river is being renovated and we were told it would not be available all summer. The hote restaurant staff were lovely and friendly - the menu is a bit eclectic - you know on a rainy nite when you just want soup and a sandwich - well not available - they dont offer this - one of the pizzas came with blue cheese so I asked to switch for regular cheese - you cannot do that as they come in ready made. The menu is Indian food centric - lots of indian flavors (such as the poutine - how I wanted to try regular poutine but again not available) there is spice and curry flavor an a host of Lentil dishes on the menu and a lot of bok choi etc but very few of what I would call traditional flavours - for example as well as a soup on a cold rainy night a fish and chips might have been nice or a pot pie. The walk into downtown is nice - the view on the river is nice however we were warned about walking in downtown Edmonton as since covid there has been some changes - there are a lot of street people - pot is smoked everywhere and for a girl travelling i was told not to walk outside alone if I could help it. There are limited dining options without walking other than the hotel restaurant - in fact most nights there were several tables of lone female travellers in the restaurant

This hotel is exceptional! My husband and I stayed here for the weekend and were very happy with our experience. The check in experience was fast and efficient, front desk staff were very friendly and accommodating. The room was very nice, updated and comfortable. Everything was clean, from the bathroom to the bedding. The room was cleaned every day without us having to request cleaning services. The king size bed was super comfortable, my husband said best sleep he had in a long time. I would definitely recommend this hotel and we will be returning!

Coffee machine didn’t work. Bathroom fan didn’t work. Hold on wall and ceiling lights didn’t work. Towels frayed

Well, the valet & front desk staff were cordial, the room was quite small with a weird sliding window between the sink & the bed, the special big ice they encourage you to order doesn't fit in any of the glasses provided in the room...the room service was hit & miss...the workout area was absolutely AMAZING though...world class... The lobby bar is quite crafty/cold in winter...almost everyone had their coats on...the bartender was excellent! All in all not good value for your dollar...

Super clean and organized. The bed is comfy, and breakfast is well served. Staff friendly, and the hotel is well located, in the street (Whyte Ave) with lots of restaurants and shops. Near the University of Alberta a few blocks distance if you are planning to attend an event at the UofA.

The staff at Comfort Inn & Suites Downtown Edmonton truly care about each aspect of their facility. I observed pride taken in cleanliness, hospitality and care. While we were here, we experienced something that could have happened anywhere in the world. This was not something the Comfort Inn could have prevented. Its' one of those things that happens in our modern work of technology. The staff worked fast to get my child and I help. They did not waste time and called for emergency assistance. When the incident concluded; each staff from check in, to breakfast, to cleaning were so compassionate and gracious with our state of trauma. We stayed at the hotel for the duration of the stay as I was more confident than ever this Hotel was the right choice. If you was a great, clean, hospitable stay while in Edmonton; you will want to be here at the Comfort Inn and Suites Downtown Edmonton. Thank you to all the staff who were involved in bringing us to safety today. A special note of recognition to Cheryl who really acted fast. M.Hamelin

I wanted to commend the staff at the Aurora Lounge for their amazing service and hospitality. Jenny and Holly were very welcoming and provided the best service that Marriott properties are know for. Holly is a great addition to the team and provides great service with an amazing attitude. I really enjoyed the welcome back provided by the staff after a long travel day. The staff work well as a team to provide a great dining experience at the Aurora Lounge and I look forward to my return. I always look forward to my stay at The Delta Edmonton South property while in Edmonton. And the staff are a big part of that experience. It is great to be back travelling for work and reconnecting with your property and staff.