Hotel berhampiran St. Timothy＇s Anglican Church, Edmonton

February 2023 Stayed two nights on a weekend with two children. We had a room on the top floor with two queen beds. The room seemed small compared to other hotels in Edmonton I have stayed at recently. The frame on the bed stuck out past the mattress and we bumped our knees againsts it several times when walking by. The elevators made me feel uneasy, as you stepped in they had a small bounce to them. I did not like riding in them at all and there was a sign in them warning not to jump because it could disrupt them, well we certainly did not jump and just stepping in to them caused the bounce. The pool is open until 11pm which is nice, we waited until around 10:30pm each night to enjoy the last half hour when it wasn't full of screaming kids. Pool noise is understandable but the way kids were allowed to scream and holler was enough to make my own kids not want to be in there. By the looks of it there were a few sports teams staying at this time making the pool area busy with kids. We opted to pay the extra during booking to have breakfast included. It was good and quite a bit of made to order items along with cold cereals, fruit, juice ect. There is an area in the lobby that has free coffee to go as well. Breakfast hours on the weekend were 7-11, we had an event that we had to leave early for which rushed breakfast a bit. Weekdays it starts at 6am and I wish that it would have started at that time on the weekend as well. There was some confusion over whether or not my 15 old had her breakfast included with my booking, the person working in that area said it was included for kids 12 and under and I would have to pay extra because she was over 12. I told her I booked it and paid for it in my booking which showed 18+ being an adult on the website and added my 2 kids to my booking with the breakfast and it showed in the booking that breakfast was included for each adult and child. She spoke to the front desk and said it was ok after talking to them, but why I would even have to go through that process to begin with was very embarrassing and frustrating when we were already on a time crunch. There was plenty of parking in the lot. Located within about 10 minutes or less to West Edmonton Mall and several restaraunts nearby. The hotel was clean, the staff were friendly but nothing about it gave me that wow feeling or like I would want to return and I spend many weekends in Edmonton for my childs events.

Semasa wabak itu, kotak sarapan disediakan, dan penggera kebakaran hotel berbunyi beberapa kali dalam satu malam. Jumlah penghuninya kecil, sanitasi di dalam bilik rata-rata, dan sikap layanan tidak buruk.

My wife and I stayed here at Four Points by Sheraton June 23, 2023 for a brief Staycation. What a wonderful experience. Great staff in both the hotel and the restaurant. I enjoyed the Butter Chicken and my wife had the Asian Noodle Bowl. Both were delicious. We must thank the chef, Pandora and our wonderful server Sasi. Also, the front desk hotel staff Lilyana and Sam were instrumental in creating a very enjoyable stay. We appreciate them for going above and beyond in welcoming us during our break from the normal day to day lives we are accustomed to. Again , we highly recommend Four Points by Sheraton located in west Edmonton on 185 Street and 100 Ave.

Booked this hotel..for 4 nights.. still here it’s night 2, but seriously going to be looking at other options in the morning for a better stay. I am paying 440$ a night for something that I thought was executive high end.. very disappointed. Plus side, the room is really great, beds and pillows are comfy and it is very clean. Here’s the thing, 440$ a night ? For what? Generally hotels that are in this price range come with: a concierge, a door man or two, room service, a mini bar, room service, turn down service, basic housekeeping service ,a room directory etc.. this hotel comes with no amenities which is just fine but at least lower your rates and don’t tout yourselves to be something you’re not. When I questioned front desk staff it was all blamed on Covid. Cop out at best and I feel sorry for your staff. I work in this industry and am appalled. Quit blaming the pandemic for your shortcomings. Great if you want to cheap out but at least lower your rates and call a spade a spade.

I wanted to commend the staff at the Aurora Lounge for their amazing service and hospitality. Jenny and Holly were very welcoming and provided the best service that Marriott properties are know for. Holly is a great addition to the team and provides great service with an amazing attitude. I really enjoyed the welcome back provided by the staff after a long travel day. The staff work well as a team to provide a great dining experience at the Aurora Lounge and I look forward to my return. I always look forward to my stay at The Delta Edmonton South property while in Edmonton. And the staff are a big part of that experience. It is great to be back travelling for work and reconnecting with your property and staff.

A very comfortable stay. Staff are extra helpful and friendly. Room was very clean. Great value for the convenience and comfort. I would recommend this place, and I will not hesitate to stay there again.

Service was good. I wasn’t able to go to the gym. The cafe was closed. I haven’t tried the food. The drinks are good.

Good location, nice and clean room with new facility. Recommended