Hotel berhampiran Huvududdens naturreservat, Ekero

First impression - when we got into the apartment we booked we were shocked to see it was much, much smaller than presented in the pictures - see attached presentation pics vs reality. We immediately went to the reception to show them the obvious difference, when one of the front desk officers, named Joel was quite deffensive and strongly rejected my entitled claim to get the proper apartment as per my booking. He said the pics in the presentation were made with wide angles, therefore we need to accept this is the correct room, no mistake was dine. I insisted upon the obvious but I had no one to talk to in order to fix my problem. Later on I made the same complaint to Trip.com - they tried to reason with Joel, but got the same nagative attitude. Joel saga doesn't end here, unfortunatelly... The whole administration of the building might be a bit control freak. Why? Because Guests can not have full control of their room. You can not adjust the air conditioning yourself - you have to call the reception to adjust the room temperature for you. You can not open any window - you have to ask the reception for the window handle, which guess what? It's only one window handle for all of the rooms in the building and each room gets the handle for 1 hour max or at least so it should be if Joel doesn't have other opinion about it. One evening, upon request, Joel gave me the handle and told me to open the windows quickly and give it back to him fast as others needs it now too. I was shocked of course. ***??? Where is my hour? How am I supposed to close the windows then after? Oh...I have to get downstairs to the reception and get it back so that I vould close my windows. BUT wait!! Joel remembered to fully read the post it his colleague gave him before coming upstairs to my room and saw my room number was last on the list and therefore I can keep the handle for a longer period time. He was doing me a big favor. That was his attitude like. Very unprofessional, cold and really wrong attitude for someone working in hospitality. I am afraid I had to react this time and asked him what is his problem really, as it looks like it has a particular problem with me and therefore to any of my requests to get the proper service and comfort I payed for. Joel's Lady colleague was much nicer and helpful. He should follow her example if he wants to stay in hospitality. I left with a bitter taste and very dissapointed with the whole experience at Biz Apartment Bromma due to this important details of my accomodation there. The Biz Apartment concept is pretty nice though overall, is quite new, the location is indeed a bit far from the city, but within easy reach by metro, which has the station right in front of the building. You need to change at Alvik for the green line towards city center. It is also easy to reach from Arlanda Airport by train up to Solna station and than by metro. Downstairs there is a huge supermarket where you can get anything you need for breakfast, lunch or dinner. The apartment is equiped with everything essential to prepare some meals ( microwave, electric stove, dishwasher, toaster, etc.) The bed was very comfortable. A bit too cold in the room. If I were to get the more spatious apartment as per my booking pics, my own window handle and proper room temperature I would book this place again, no doubt.

Great place to stay centrally in Stockholm. We Walker everywhere and did not take public transportation at all. Fantastic views from the room. We chose a superior room with private bathroom and everything lived up to our expectations. You just have to remember that this is a budget hotel and hostel. Very cheap for a central location in Stockholm. We visited in January, but the room was nice and warm. Bathroom was not heated, but they had placed an electric heater that we turned on while using the bathroom and that was just fine for us. The staff was lovely and allowed us to check in several hours early. We had only asked if we could leave our bag, but they had the room available. Probably possible due to low occupancy in January. I loved the unique stay and would definitely recommended. Would like to visit again in the spring or summertime.

Long Stay in the studio hotel for a month . The location is perfect close to the Kista Galaria with free parking space for guest .Did not use the gym , sauna or laundry so cannot comment on that . Very friendly reception staff. Rooms are very clean . The only downside here is the breakfast at this studio hotel . It is HORRIBLE and not worth the money . One could have a much better breakfast at the Kista galaria or other restaurants around for half the price and much better quality . Will recommend and will visit this hotel again but never will i have BREAKFAST .

1. Location: this hotel is very close to the Stockholm commuter train station: Solna. It takes approximately 10 minutes by walk from the station to the hotel. As an option, it’s able to take a bus no. 513 (just outside of the station) to the hotel. 2. Breakfast: it’s a buffet. It offers meatballs, sausages, fried eggs and so on. Vegetarian option is also available, including vegetable and fruit salads (I had lettuces, tomatoes, cucumbers and watermelon). Kitchen staffs are helpful and friendly 😊 3. Rooms: we reserved a standard queen room for five nights. The room itself is about 18 m2, but has almost everything we need. 4. Hotel facilities: the laundry room is free of charge, just need to book in advance. Gym room has many equipment. Living room is very cozy, could be a good idea to just relax, take a cup of coffee (need to pay extra) and read a book. We stayed at the hotel for 5 nights, and would love to visit it again!

Reception check my booking wrong sometimes,I did pay online,they always say I didn’t pay,it’s reservation.untill I show my payment,then they said oh,yes,I can see you paid 😬that’s not good for customers.room not open windows,smell very bad when 6 people in the room 😬 I can’t get enough oxygen during sleep,then I can’t get up easily 😬

I had a very weird experience at this hotel. On my 2nd day here, a man walked into my room without knocking. I just heard the keypad being typed into and then him walk in. I was in complete SHOCK. He told me that he was advised by the property managers this room was empty and the people staying in it already checked out. I told him I had 2 more nights here, I was completely confused and frankly, a bit scared. I'm a young solo female traveler and while I was clothed and just hanging around on my laptop, what if I was getting dressed or had just gotten out of the shower or something? So appalled. He told me that he was there as he had been asked to fix the chromecast on the tv? (nothing I ever asked for so must have been the last people who stayed there). He told me he can come back and do it later when I'm gone if I want - this man was not dressed in any kind of official clothing, I didn't really want him coming back into my room when I was out with all of my stuff there, so I told him to just fix it now, but I honestly felt so uncomfortable the whole time. I even took photos as proof that this happened cause honestly, I'm still shocked about it all. Anyway he eventually left and didn't come back to my room for the rest of the time I stayed there. The other weird experience I had with this hotel was that they emailed me the day before I was about to arrive trying to tell me I hadn't paid for the room. Firstly, I booked through a booking agency (Wotif) so for them to email me directly to ask for payment is odd to begin with, they went back and forth with me trying to say I hadn't paid, it was only when I contacted Wotif to contact the hotel that they finally stopped asking me for money and provided me with the access codes. Theres' something dodgy about this hotel..... I think it needs to be investigated if Im honest

We liked it very much, large, clean room, large, bright windows, curtains and drapes for the present light, very effective mirrors, comfortable temperature, efficient ventilation, I don't know when it was built but everything looks new. All services are superlative. Kind staff, always smiling, everywhere, reception, restaurant, breakfast. The connection with the city center is very fast, with a lot of trains, in 10-15 minutes, with 40, 41, 42, 43, etc. Also, last but not least, I think it is the best price in town. If we have another chance, we will stay here again when we go to Stockholm.

The location of the hotel is superb. The metro is just below the hotel. Airport express is just behind and it is a stone throw to many shopping and restaurants. Room was spacious and comfortable. I like that the room is bright too. Amenities were nice and sufficient. Breakfast spread was good too. Cleanliness on the daily cleaning is lacking as they only tidy up the beds and no cleaning of floors was done. So I feel it can be improved. Generally staffs were friendly and helpful.