Hotel berhampiran Castell Del Catllar, El Catllar

The hotel is very central to everything in Tarragona and is clean and of good quality. What really made the stay special was how helpful the employees we met were throughout this. As an example, we had a difficulty connecting to Wifi which the staff resolved quickly for us. The reception staff had great local information and were helpful throughout. I'd recommend staying here

The beautiful old buildings that make up the hotel are in the most picture perfect village of Altafulla and our expectations were v high for our little Spa Break. First Impressions : our suite was basic, lacking in any personality or chic soft furnishing touches. It felt very cold, clinical and like an unloved basic air b n b not a supposed 4 star historic hotel. The living area was also super dark, no real amenities in the bathroom besides nailed to the wall shower gel / shampoo. No luxe touches at all, no mini bar, coffee maker… nothing that I’ve come to expect from a European 4 star hotel. The lovely Italian male receptionist couldn’t have been more helpful tho he moved us almost immediately and continued to help us throughout our stay despite our issues so 5 stars for him. The housekeeping staff was also lovely and our waitress in the super fancy resto. Here are the list of issues that the hotel need to address: - Sinks are still shallow the water just splashes back at you. V much style over practicality - only 1 bathmat in a room for 2 people - grill in shower came off and moved around - no rug , no paintings/ photos/ no coffee machine or kettle / no mini bar - no room service - no tissues / cotton buds / body lotion / conditioner - safe was not working I had reserved spa slots and massages n advance but when we arrived the Spa is NOT a spa it’s a tiny facility with a v small jacuzzi type pool big enough for 4 people and another tiny plunge pool all in a very confined space which feels claustrophobic with more than 2 or 3 people in. The sauna is tiny as is the steam room which was not even working. Never mind we thought we will brave the cold and go for a lovely outdoor swim … another reason we choose this hotel as according to the website the pool would be open, it was not ! It was being dosed with chlorine and we were not allowed in. The spa had double booked our massages and in fact they could only accommodate one of us the following day and the therapist was one hour late as her car had broken down and when she did arrive made no apology, made my friend wait until she’d had a coffee and then administered a very poor massage with next to no pressure despite being asked several times to go harder. She didn’t ask any health questions about allergies or injuries …. Shockingly poor ! The dinner at the restaurant was v good if a little fancier that what we fancied but the pizza resto wasn’t open. The lighting in the restaurant v bright and lacking ambience as a result. The winery trip was interesting and the village is fabulous with a couple of great bars and restos and an amazing deli. It’s a shame about the hotel as it could be spectacular if the management spent some money on some tweaks that would make a world of difference to the guest experience. A good interior designer could help to warm up and personalise the gorgeous old buildings

The rooms are tiny. Paper thin walls. No bathroom door. Just a swinging glass door. Anything that happens in the bathroom is heard throughout the room. No in room coffee. If you are used to AC Marriott levels of service you will be disappointed here. We booked a family room for our family of three. We requested a higher level floor corner with a view. We received confirmation that the hotel would do everything they could to accommodate our request. The room they gave us was interior with a view of a brick wall and it was so small the three of us could barely stand at the same time, and no place to sit just on the bed. When I asked about them accommodating our request they told me that the people that respond to specific requests have no idea what types of rooms are available in the hotel. The reception staff was friendly yet very novice and did not understand the concept of taking care of the guest. I requested ice to take to our room and 15 minutes later, while waiting in the lobby, I received a little bucket with eight cubes of ice and was told the charge would be one euro for the ice. There was no manager on duty. Reception staff told me that this Hotel is for individual business travelers, not families. This is true. We had to purchase an additional room at full price to accommodate our son. The family room is not large enough to accommodate three people comfortably. We will not be staying here again and will be very hesitant about booking accommodations with AC Marriott again…

I just love this hotel, I ve been doing our holidays in the last years only at Caesar Augustus or Augustus as part of the same grup of hotels. Food is delicious, always plenty of options, staff at reception always friendly, chambermaids and staff from restaurant and bar always on move and give a quality service.Location is perfect, you have a lot of options to visit Salou, Taragona6, Reus and Barcelona. I always come back there for our summer holidays in Spain ♥️🇪🇸

I arrived at the hotel at 11.20am and wasn’t actually expecting my room to be ready that early, but to my surprise it was. The female receptionist was so kind and friendly. I explained that I was severely sight impaired and she took the time to show me where everything was. She also arranged for another staff member to help me find my room. The room was lovely. Very comfy bed, soft pillows and bathrobes and slippers. The bathroom was huge with two different shower heads and a large Jacuzzi bath. The balcony was also huge with sun beds and lounge chairs. The restaurant and staff were also very friendly and helpful, and there was lots of choice with main. Courses cooked fresh in front of you. There were two outdoor lagoon style pools, with Various water jets, in pool jacuzzi beds, two slides and a separate jacuzzi. The indoor pool was amazing and very unique in its design. There were various different types of jacuzzis, water jets, jacuzzi beds, experience showers, sauna and a steam room. It was brilliant. I also the Spa and had the ‘Queen of Egypt Ritual’ which was truly amazing. I’ve been to many spa’s, but this was a whole new level of fabulous. I would highly recommend this hotel and I will definitely be returning.

To start with : Valls is not a nice place and this hotel is located about 2 km from the town centre, next to an industrial area, the main police station and some low-cost housing buildings. Unfortunately, one of the factories nearby emits a very unpleasant, sulphur smell ... not all the time, but regularly. For that reason, you can't leave the room window open, even if inside it is too hot. Of course, we can't blame the hotel for all that ... But although we were supposed to have a ”Superior” room, we had no air conditioning, no correctly functioning wifi, no correctly functioning refrigerator and no correctly functioning lighting. The manager will tell we should have complained about all this, but we don't travel to spend our precious time complaining : we just want all these things to be OK from the very beginning ! Moreover, cleaning (esp. of the bathroom) is very superficial and communication with the reception before arrival (via e-mail) was rather unfriendly. For the price we paid (about 115 EUR / night without breakfast) this hotel is just not good. Not good at all !