Hotel berhampiran Mirador Morro De Agando, El Medano

L'ambiance de cet honnête reste familial. Simple mais convivial. Comme ds tous hôtel il y a des points positifs et d'autres négatifs. Les points positifs : - à 10 minutes de l'aéroport, - à 15 minutes des plages touristiques playa Los Americas ou celle des Christinos, et de l'ambiance ”vacances” des villes comme Costa Adeje, - pas mal de places pr se garer aux alentours (attention : parking de l'hôtel 7€) - soirées à thème chaque soir, en mode ”camping paradis”, - les cocktails du barman : top et large choix. Prix raisonnables. - La taille des chambres, spacieuses et pratiques pour une famille. - Le personnel de la réception, sympa et arrangeant. L'un des réceptionniste maîtrisait un peu le français ce qui a été un plus mais les autres, dont Javier, sont très sympas. - La piscine : non chauffée certe mais on s'y fait vite une fois dedans et elle est suffisamment grande, je trouve... Peu profondes 1,40m au max, appréciable des familles. Juste un bémol, les gens incivilisés laissent traîner leurs mégots ds les jardinières, ce qui est dommage. Les points négatifs, oui il y en a qd même un peu 🙄. - Peu d'excursions Nature autour de l'hôtel... - La déco est très soignée et jolie dans l'entrée, les patios, l'espace piscine mais fait qd même un peu ”vieillot” entre autre ds les chambres et la salle de resto. - La salle de spectacle est sympa avec pleins de photos de stars mais les couleurs ”chaudes, façon ibériques” la rende ”Vintage”. - Les frais en plus ne sont pas donnés (30€/nuit/chambre pr le changement de chambre que nous avions demandé et 10€/pers pr le ptit déj.) Je ne sais pas pr le reste... - Autre désagrément : les odeurs nauséabondes à certains moments de la journée entrez autre le soir... Et là dessus, malheureusement, l'hôtel n'y peut rien car je pense que ça vient du golf situé à proximité ou bien d'un truc qui ressemble à une station d'épuration. Alors, ça ne dure pas toute la journée ou nuit... ou alors mon nez c'est habitué mais c'est qd même dommage pr l'hôtel. Et dérangeant pr les résidents. - Manque de prise à côté du lit. Lampe de chevet, 1 prise donc pas possible de charger son téléphone portable la nuit. - Les avions qui passent la journée mais cela n'est pas dérangeant la nuit car au max à 23h, il n'y a plus de traffic donc la nuit, reste reposante qd même.

We arrived early evening with a quick check in with time for an evening meal. Clean, practical room with kettle, fridge and basic kitchen equipment if looking to self cater. We had a lovely room overlooking beautiful gardens with a view to Mt Teide. Shuttle bus to town centre in mornings and late afternoons.. Free WiFi and TV (no BBC). Animation programme 5 days a week offering range of activities. The evening bingo and quiz was different and amusing. The breakfast menu was varied, evening meals ok with plenty of dishes for meat/fish eaters and fewer options for vegetarians. However, restaurant team happy to accommodate vegetarian meal requests. All the staff were friendly, polite and accommodating. The decoration, fixtures and fittings, etc reflect the age of the hotel. Ongoing maintenance, re-decoration and updating is evident. If you prefer a newly built hotel with the latest features this is not for you. The gardens make this hotel; if you enjoy flora, fauna and soaking up nature then this is the place for you. We would return.

I went on holiday with my partner far away to celebrate our anniversary and we were super lucky and got an upgrade to one of the duplex with golf views, absolutely beautiful and massive for the 2 of us, but it was a bit disappointed as the room was not clean enough and the housekeeper had to come to clean the bathroom a bit better and also the horrible stains on the floor in the room but after that everything was perfect and we were very happy. The hotel is very good located if you are looking for a quiet place to stay far away from the hubbub but be aware that you need to take taxi to get the beach or rent a bike or a car, walking distance is not an option. The swimming pools are really good and you have plenty of space to sunbathing. The staff at the hotel are exceptional and with a high level of customer service and always willing to help, special mention to Martin from the restaurant and also Raul and Diana from the Reception, very good customers service and happy to help. The breakfast was really good and we were very impressed with plenty of variety for everyone and the staff really efficient. On the negative side we would like to mention that we would have liked a small touch from the hotel to say congratulations as we got engaged and we mentioned to Diana and Raul from the Reception and also to Martin but not a small little thing to say congratulations like a card or 2 glasses of prosecco or kind of. About the room, we would like to mention that the mattress are not very comfy as you expect from a 4* hotel and even though the room was very well equipped we missed a bin in the room and we had to use the one from the bathroom in the living room. We did not eat at the restaurant so I cannot tell about the food there and we did not use the gym or the spa either. We will definitely come back next year.

Great staff working at the buffet. Thumbs up to Yani, who took care of our table every day in a very professional and friendly approach, we really loved it. The hotel is well located, walking distance to the beach, party area and Siam Park & Mall. The room was big enough and comfortable, with excellent cleaning service. I read elsewhere the location was noisy, however, this wasn't the case at all on the 3rd floor facing the window (while the party area next to the beach was very busy). Overall, great experience, definitely recommendable.

I have just been on my first solo trip and I chose this hotel to stay at. I didn’t find the reception team overly helpful. When I checked in, I wasn’t given any information at all about the location of the restaurant for breakfast or the opening and closing times. I also wasn’t given any information on where the pool was, the operating times, towels etc. I asked if I could have a room with a sea view, but I was told I couldn’t with no reason why. I was willing to pay the additional, but it was a flat out no. On the few times I had any questions, the lady on reception didn’t stop what she was doing on her computer, she spoke to me whilst she continued working so I felt like a bit of a nuisance to her. The pool areas are spacious and have plenty of sun beds. It was quite empty when I used the pool and I can only imagine the reason for that is the sun beds are very uncomfortable. You can’t seat them up, you can only lay on them. A few times I took my pillows up so I could try and sit up and read my book. The pool by the bar is a lovely temperature, but the pool on the other side is freezing. The pool staff were very friendly and they served a good club sandwich. I paid for bed and breakfast, but only ate their breakfast once. The food way okay, but wasn’t very hot and not much variety. My room was spacious and comfortable. The bed was quite hard which I’m not used to, but I actually slept very well. My room faced the main road which was a little noisy at times, but it didn’t disturb me too much. The location was brilliant. It’s in a central location and I was able to walk everywhere. As a solo traveler, I felt safe here.

Great location, 10 minutes walk down to the beach. There are 2 pools, one heated and always sun beds available. Did hear they had a booking system for these but we never had to. Bars, restaurants and a shop on the complex which was useful. The only issue was they had live music on from 4pm every day and it seemed unnecessarily loud. It didn’t bother us too much but can imagine it would be a nightmare if you had a balcony closer to the bars. Apartment was great, balcony overlooking the pool and very well equipped. The staff left a bottle of wine for my partners 30th while we were there which was a nice touch. Would stay again, but would definitely recommend emailing ahead and asking for a room away from the bars.

The hotel is lovely with fantastic views of the sea and local hospital! The pool was inviting a tad cold but that’s to be expected this time of year. We had a 3 bedroom apartment with 2 bathrooms big lounge and 6 sunbeds. The apartment needs some updating but the beds were very comfortable. Reception staff very friendly and helpful. We didn’t eat in the restaurant only drinks which were a bit pricey The rooms were not cleaned unless you asked them to be neither were the towels changed again unless you asked. We didn’t bother in the end and picked up new towels from reception. There are pool towels if you want them. If you want a takeaway reception will give you a menu which was very good There is a small supermarket up the hill for basics and if you are happy to walk 10mins up a hill the treehouse restaurant is a must. The biggest downfall is the location you can not walk into town due to it being on a main road. The accommodation is very close to the main road so always woken up by motorbikes and cars from 5am. Taxis are easy to get hold of through reception or you can try getting a bus either the 418 or 482 but the times are hit and miss. Overall if you want something out the way but very comfortable this is the place for you.