Hotel berhampiran Mosquée Ibrahim El Khalil, El Mnihla

El lugar es bonito, súper limpio y bien atendido, el internet no es bueno. Un problema serio que tuvimos fue que el establecimiento te ofrece traslados turísticos y al aeropuerto, los cuales los opera uno de los señores que trabaja en el lugar, al final solicitamos que nos llevara al aeropuerto y envío al hijo para hacer el traslado, cuando llegamos nos cobró 50% más de lo anotado, llamamos al establecimiento y señor se negó a responder y finalmente tuvimos que pagar lo que nos cobraban, lo cual nos pareció muy deshonesto, así que cuidado con este señor.

I stayed here for one night in August and got a nice welcome from Ismail at the front desk. I negotiated an upgrade with his boss on the phone who allowed it as I have Genius status on Booking. I visited a standard room which was quite nice and spacious (34m2) then went to my 2 room suite with 2 bedrooms, a living room, a big bathroom with a jacuzzi bath and huge kitchen plus an unfurnished terrace. There were two single beds in one bedroom and a double bed in the other one, both with TV screens on the wall. There were comfortable couches and a large screen TV in the living room. There was a washing machine in the kitchen which could be useful for long stays but there were practically no utensils or dishes. I had a look at the swimming pool which wasn't suitable for swimming lengths as it wasn't very big and the shallow end was roped off for children. I had completely forgotten that breakfast was included in the price so later on I ordered some strawberry juice (no oranges in Tunisia in the summer!), a cheese omelette and a plate of fruit from room service which arrived quickly. I went to take a shower in the fancy jacuzzi bathtub. There were no shower caps in the bathroom and housekeeping didn't have any either but the worst thing was that there was no hot water. A friendly lady came over to say goodbye to me as I left which was nice but I wouldn't stay here again unless I was sure they had hot water.

Très décevant pour un 5 etoiles, l hôtel la maison blanche a perdu son faste d antan.... On arrive sur les étages de chambres sur moquettes non aspirées depuis des mois certainement tellement elles sont sales, on découvre certe une chambre spacieuse ( d'où le critère 5 étoiles) mais qui est vétuste et a besoin de rafraîchissement, la salle de bain est spacieuse mais sans confort et surtout avec des articles de toilettes déjà utilisés.... La literie reste confortable. Le petit déjeuner est un cauchemar....pas digne d un 5 étoiles . Il faut demander pour avoir des viennoiseries, le café il faut racler les fonds de thermos pour en avoir car ils ne rechargent pas, le fromage qui date de on ne sait quand et la charcuterie sèche et déshydratée. Vraiment vivement que les responsables se rendent compte de ce qu est un vrai 5 étoiles et même en Tunisie .... Ouvrez vos yeux!!!

Carino pulito confortevole . Vicino a ristoranti caffè supermercati . Camera silenziosa doppi vetri . Ottimo rapporto qualità prezzo .

Thanks to Ahmed for such recommendation, and provided care. We fail in love with such customer service care by all team members specially guest relation manager Wissal! She went beyond the expectations and exceeded it specially when we shared our food feed back. The fact that people care about your feed back and go the extra mile to fix its something we dont see often in tunisia. Keep it up and soon you will be number one in town !

Avevamo prenotato una camera tripla invece appena arrivati abbiamo ricevuto un up grade in suite piccola ! Davvero gentilissimi!! Camera con letto matrimoniale,sala con cucina e divano letto e bagno tutto in stile moderno. Mi son sentita a casa.Il posto è molto pulito, silenzioso e accogliente. Lo staff gentilissimo e sempre disponibile a qualsiasi ora. Abbiamo chiesto delle coperte che mancavano per il divano letto e subito ci hanno servito con cuscini e coperte appena uscite dalla lavanderia. Peccato che non ci sia un ristorante che serve anche per la cena perché nelle vicinanze non ci sono fast food o ristoranti con cucina del posto ma solo un locale a fianco del hotel Maia che serve caffè e sandwich/dolci semplici. La mattina dopo siamo scesi per la colazione e devo dire che il tutto era delizioso sopratutto il succo di fragole fresco e il pane. Abbiamo soggiornato per una notte passata tutto in tranquillità... Hotel Maia ottimo il prezzo e soggiorno gradevole. L'unico lato negativo è la non disponibilità della cena in hotel e la lontananza dal centro della capitale per il resto è tutto ottimo!

I liked the location and the staff at this hotel. I disliked the basic rooms, lack of hairdryer, poor amenities and lack of soundproof. I stayed at this hotel for 4 nights. Its central location was convenient for accessing city amenities. Check-in was efficient, and payment with a card was accepted. Staff was amazing, very kind and professional, always smiling and ready to help. However, the rooms are basic, lacking soundproofing. I could hear water flowing through pipes, noise from breakfast preparation, and experienced a persistent humming from the ceiling in room 101, possibly from the air conditioning. After relocating to room 401, the lack of noise improved, though bring your earplugs. There is a space under your door and you can hear your neighbors closing doors, walking, breathing. The breakfast selection was minimal, consisting mainly of bread, butter, one egg, kids juice, coffee and milk. On the last night, the elevator was out of order, causing disruptive noise until morning. The lack of amenities and noise disturbances affected the overall quality of my stay. Despite the convenient location, clean rooms, the value for money was questionable.

Great location and very kind staff, let me check in early and left me in peace for the duration of my stay. Hotel is a little dated and amenities are a little basic but it’s cosy and has nice views. Balcony door didn’t open but wasn’t too much of an issue. For the price and location this is a good option.

I would like to stay here again and have the most wonderful experience here on my bucket list