Pengguna Tetamu
26 Mac 2024
The rooms were beautiful and well equipped both inside and out. The pool was an added bonus but there is not enough day beds for the number of villas so it was not possible to lounge round the pool on some days. The food was good and the service was excellent on the day we arrived, it all looked so promising. but after that... the service was more reactive than proactive. For example, the cocktail list was handed out but was not followed up for our order. As with a lot of places now, the staff spend time on their mobiles rather than looking out for their customers. Everything is done on walky-talkies so it does disturb the serenity of the resort. There were children in the resort at times although they were super well behaved and very quiet, which was nice to see. The villa we stayed in was next to the staff quarters and they start very early. It could be so good but there is room for improvement.
Terjemah