Hotel berhampiran JD Sports, Elgin

The staff were very nice and helpful. Unfortunately the room had a very bad smell of damp/drains 🤢 I felt that our clothes were smelling when we left the property, my 7 year old has developed a bad cough since, it may be unrelated. I didn't notice the smell when we first went in as they had the window open, we closed it then went out for the day, the smell was awful when we got back. The Royal Hotel should not be putting anyone in this room until they fix the problem.

Excellent lunch today. Great menu. We had Korean chicken with coconut rice. Massive helping. So tasty. The young waitress was so nice and smiley. Very attentative. Wish there was more like her. We saw several meals coming through and all looked delicious. Busy at lunchtime. Highly recommend.

My second time staying here and is now my go to place in Elgin. Always get a warm friendly welcome on arrival. Wonderful big building and gardens to match. Gated driveway up to the property. Even has a guest lounge with a roaring log fire. Fantastic. Central enough to be within walking distance of the centre of town. Bedroom is full of character and really comfy big bed. Good choice of breakfast in the morning. When I consider places like the Premier Inn that I used to stay at there is really no comparison. What a wonderful place.

The hotel is very grand outside however could benefit from some refurbishment inside to bring it up to scratch. The beds were comfy and the bathroom was absolutely spotless. Excellent hot shower in the morning and a lovely breakfast with plenty on offer - served by the loveliest of staff members.

Very clean room and comfortable beds. No complaints. The staff at this Premier Inn were incredibly welcoming and helpful throughout my stay. Enjoying a nice supper and cooked breakfast. A warm welcome with smiles from Mollie who works at the restaurant was always appreciated. Thanks for making me feel welcome. Would definitely book here if needed again.

Well.. i will give an honest review here. i wouldn’t recommend to anybody. We booked through itison who currently have a deal on for a 2 night stay at this hotel. We were called at 3pm (check in time) to inform us our booking had been cancelled for the second night… the hotel were “full”. well after driving 6 hours to Elgin i can assure you this is not what we wanted to hear. This was not resolved and we had to leave after the 1st night. After checking in, this wasn’t such a bad thing. The leisure facilities were all of a sudden closed on arrival so unable to comment on them however the rooms and extremely dated. The carpets are torn, stained, and not in great condition at all. Our door had a hole right through it where it had previously been kicked in i guess. After some research on our way home we discovered the hotel was housing asylum seekers until last week therefore i think the hotel needs a serious refresh before it can open its doors to general public again and charging people for this isn’t acceptable. To add to this there was one staff member running the entirety of reception/bar etc who was absolutely hopeless in helping us out with our cancelled booking after confirming it 5 days prior. In regards to the hotel being fully booked.. we were the only car in the far park and the only people at breakfast in the morning so i would love to know more about this “beings full” considering there is an apparent 52 rooms. All in all, it was severely dated, not well looked after, and awful customer service from both the hotel itself and itison in this case. We can guarantee we won’t be back, so save your money and try somewhere else! even the locals warned us 🙈! the website was an extremely false representation of the hotel in its current state. thanks x please note our photos and videos don’t even look too bad.. you should of seen the state of the carpets.