Hotel berhampiran Martha A Parsons House, Enfield

This is a beautiful and clean hotel! E we’re actually disappointed that we didn’t get to spend more time in the room!

We had a VERY early flight out of Bradley and were looking for a good place to stay. We had previously stayed at a nearby hotel that we were very disappointed in. Our stay at Fairfield Inn exceeded our expectations. Staff is SUPER friendly and helpful, room was comfy and shuttle service dependable.

I stayed overnight with my son who had to take a very early flight at Bradley on the following morning. The location is excellent for getting to the airport. Now for pros and cons. This staff was friendly and helpful and breakfast was good. There really aren’t a lot brand new hotels from which to choose in the area, and this hotel may be the best of the local group. Maybe the Sheraton at the airport is tops but it’s more expensive. There are many separate two floor buildings in this complex but no elevators to the second floor. Breakfast is served in the front building where you check in, which could be a distance from your unit. We were fine with that. Our one bedroom with a living room and small kitchen unit, room 4109, was clean and spacious. The only negatives for our room was one, that the AC system struggled to lower the temperature and kept constantly running. And second, some “store mode” icon kept appearing on the LR TV, which advertised features of the set, like 4K, UHD, etc. It would disappear when you press a button on the remote, but would re-appear shortly thereafter. Like the Chinese water torture, it got to us after a while, so we had to move into the bedroom and watch TV on a second set. That’s about it, and if in the area, I’d stay here again.

Had an early morning flight, so family dropped me off the night before. Right off, I was treated well by the desk clerk (Shareena?), who was funny and warm. I was also treated well by the morning clerk and the driver to the airport (wish I knew their names!). The driver said a tip wasn't necessary (he was so humble), but I insisted. Being treated like I am special is so important, sometimes more important than the place itself. My king-sized bedroom was spacious and I had a view of lots of greenery from my window. I appreciated the low, wide shelf (as part of the TV/refrigerator/bureau) for laying my suitcase on. Most hotels do not have this in my experience (I go to at least 6 hotels per year). No more laying it on the floor, a flimsy luggage rack or on the shelf under the TV! I also liked the side table which could easily slide over the sofa so I could eat. The breakfast was what you would expect from these types of hotels (I stay at all types of Hilton properties as well as some of their competitors), which is fine. The dining area is spacious.

This hotel was nice. The bed in our room was very uncomfortable though. It was a king that slumped in the middle. Also didn’t like that there was no continental breakfast.

I decided to stay at a Hilton hotel for the first time when I found out that I was able to obtain a virtual key to use for all areas of the hotel, and to avoid a trip to the front desk for check-in or to check out. I was planning on coming on a late train, so this would make life much easier. I did book the reservation through my credit card rewards portal so that I could prepay for the trip and to redeem points in order to save money on the trip, but it synced to the Hilton app just before the trip for check in. It asked for my credit card for incidentals, which is normal, so I put my card information in the app. The process went smoothly until I saw a pending charge to my card for roughly $458 during our stay that was later posted after we checked out. We took two water bottles from the room and charged a box of Advil from the lobby store to our room, which I’m sure did NOT cost that much. I asked the desk for a copy of my folio for the incidentals at check out, to which she was unable to provide since I booked through a third party. I understood I wouldn’t be able to receive one for the room, but I should have been able to get one for the waters and Advil. I never received any email copies or anything from Hilton. We checked in for a two night stay on the 22nd of September and left on the 24th, and I reached out to Hilton’s customer service as soon as the charge was posted to my account on the 26th, and I have not heard back from anyone since. I am absolutely discouraged that a hotel that has hair on the ceilings and peeling wallpaper in the rooms is attempting to charge me more money than what I already paid for in advance for no reason. When I called the hotel to inquire about the status of my refund, I was told that the manager was on lunch and then, as soon as they were back, I would receive a call, which still has not happened. I would have loved to continue staying with Hilton for the idea of convenience, but due to their lack of customer service, I’ll be looking elsewhere for future stays.

The only reason I put 1 star was because there wasn't a zero star option. My Wife and I stayed 1 night here just to rest our heads for the night, while we were on the way to Maine for work. We had just laid our head down at 3am and all of a sudden there's screaming and human growling and items being thrown coming from the man across the hall from our room. it sounded like appliances being thrown at the door and walls. We were scared, not gonna lie, of the clearly mentally unstable and aggressive person across the hall. We called the front desk from our room to see if the kid working up front could get him to stop or call the police. IT WAS THAT BAD!!! The Kid at the front didn't want to do anything and then stated, ”he is in his room that he paid for, I cant do anything about what he's doing in there.” Even though THEIR MOTEL ROOM WAS BEING DESTROYED!!!! We requested to move rooms if he wasn't going to do anything about it. He changed our room, after he urged that our last room was the very last room available for that night. So we thought it was odd immediately when a room just suddenly became available. So when we wake up today, the same motel is trying to charge my card $500 it was declined. Then another attempt of $400. We called the Motel and said it was a mistake. our room was only $91.99 not $500 and not $400. The Manager then said that we were in the room that got destroyed and I told him that we were in the room across the hall and I have the receipt to prove it. He then started calling My wife ”a F******g B**** and that he's going to get his money for his motel damages because we demolished the room.” I called Corporate to file a claim and dispute, and the associate even saw in their system that the SLIMEY WORKERS at this Motel 6 Changed our room number after we checked out of our room. HE CHANGED OUR ROOM NUMBER TO THE DEMOLISHED ROOM NUMBER AFTER WE CHECKED OUT!!!!!!!!!! So they are in the process of getting it disputed. DO NOT STAY HERE!!!!! YOU WILL BE SCAMMED. IF YOU DO STAY HERE, MAKE SURE YOU PAY CASH OR ELSE THEY WILL WRONGFULLY CHARGE YOUR CARD IF YOU DO NEED TO STAY HERE. THE POLICE WILL NOT DO ANYTHING BECAUSE IT IS A ”CIVIL MATTER”

Bilik itu sangat baik. Segala-galanya sangat bersih dan disusun dengan baik dan ia dikemas kini. Saya suka cara skrin rata digantung semasa dalam perjalanan dan bukannya TV meja biasa anda. Setiap bilik mempunyai balkoni peribadi sendiri yang menyeronokkan untuk menghirup udara segar. Pasti akan tinggal di sini lagi!

We had a very comfortable stay at the clean and conveniently located Fairfield Hartford/Manchester hotel. Our check-in was fast and efficient, and everyone was very friendly. Our room was spacious, comfortable, and had both a sitting area with a television, and a bedroom. The bathroom was also very clean with a great shower, and soft towels. We knew in advance that the pool was under repair, but when it is finished, it will be a very nice amenity. Our breakfast was wonderful--eggs, meat, cereal, fruit, juices, and other choices--very filling. Although the hotel charges a small fee for parking, our fee was waived, perhaps because we are Bonvoy members. We walked over to the mall next door and had a great time shopping, and grabbing a bite in the food court. We would certainly recommend this hotel for a reasonably priced option in the Connecticut Hartford area.