Hotel berhampiran Savetheskymaster, Epping Forest District

From the moment I arrived I was given the VIP treatment. All the staff were helpful from helping me with the correct car parking procedure as I was running late. The meal was an outstanding five course which deserved a Michelin Star, at an unbelievably competitive price. I should have photographed at least the main course, starter & desert. Very sorry. The function room when I think about it now, was a bit on the bland side but wasn’t noticeable on the day due to the great company I was with and the wonderful band that entertained us. The restaurant area was more cosy and intimate, so ignore the bland function room. The whole hotel was immaculate and spacious with large rooms and plenty of car parking spaces. Wishing people a nice stay like myself.

My wife and I had an amazing night away with some friends. Lovely warm welcome at reception and everything about the hotel was clearly explained. Our room was very comfortable and spotlessly clean with high ceilings a large bathroom. The whole place has a lovely chilled vibe and the downstairs area has recently had a refurbishment and is stunning and even though they were very busy as they had a wedding on the service we received from all the staff was excellent they were all so friendly. We all had a lovely afternoon on the outside terrace sipping cocktails, we also ordered a few small plates of food from the menu which were also very tasty. We had dinner in the Garden room restaurant and it was absolutely amazing, really well presented and cooked to perfection and most importantly tasted delicious. Special thanks to Ilayja our waitress who was so lovely and was so attentive and friendly a real asset to the hotel. We must also mention Erhan the general manager who was running the restaurant who from the minute we sat down was an absolute gentleman. Thank you for making our evening special. After dinner we went and had a drink in the lovely bar before retreating to our room where we had a great nights sleep. Breakfast is buffet style and was also delicious with plenty of choice. So overall we would highly recommend Down Hall and will definitely be returning.

Room and bathroom were big and fairly modern however details like towel rails and toilet roll holder in the bathroom (non-existing) and a full-sized mirror in the bedroom (only a a tiny one) had been overlooked and would have been nice. The bathroom toiletries advertised were a half empty hand wash bottle on the basin and a half empty shower gel bottle in the shower. A private kitchen was also advertised as included, not sure what they meant by private as someone was using it (I didn't), perhaps they just meant people couldn't just walk in from the street and use it. On arrival, room and bathroom weren't overly clean and there was no cleaning at all during my stay. The room was on the main road and the traffic noise went on till very late and started again very early in the morning. Really hard to sleep. An altogether disappointing experience

We needed to use Ryan Air ( dreading return) for flight to be at Stanstead Airport. We decided the reasonable priced Novotel close to Airport. However, it far enough that a cab right would have cost £25 each way. We gladly took a shuttle for £4 ea way for each person. Just 10 min ride and bus comes goes every 30 min. We where happy the hotel informed us the shuttle starts at 3 AM, we had enough time to get to airport on time. The check in was fairly easy and quick. We asked if a sauna be at hotel, sadly only a gym. The room was exceptional clean, matress excellent and towels spotless like the linen later even crisp. Good choice. Had dinner at the hotel restaurant. A bit pricy like all of London and particular at an Airport Hotel, however, both dishes where outstanding, much so to let the staff know. Getting up at 2:15, had coffee ( tea) provided in room, easy check out just dropping key cards into lockbox and made the 3 AM Shuttle. I can highly recommend the hotel, service and restaurant. Definitely worth the money.

Close enough to the airport - I walked there in about 35 minutes - although there is very little pavement for pedestrians. Friendly check in and good sized room. Dinner and bar options (open til 10 pm) and good early breakfast with croissants, yoghurt, fruit, coffee machine etc Shuttle bus an affordable £5 (even tho it's less than 2 miles) Efficient and reasonably-prices for a pre or post-flight stay.

We always stay at the Lion & Key when we visit London and have been fortunate enough to stay here again in October, December, and also January for my husbands 80th birthday. This really is the ”Savoy” of the small hotels in London and we always know without fail, we will have the most perfect stay. All the staff genuinely care about their guests having the best experience and you cannot fault the care and attention to detail that this hotel takes to ensure an excellent customer experience. They have a great team of which we would like to thank Giorgio, Kanti and Stephania for making all our visits a home away from home. The rooms and also public areas in the hotel are kept pristinely clean and are bright and cheerful. I love the attention to detail this hotel has even with the smallest thing. i.e. the shower cap in the bathroom also has a small hairband in the box ,which is excellent if you have long hair and can’t find your own! The beds are also extremely comfortable and we both always have an excellent night sleep. We love the open kitchen where you can see all the food being freshly prepared and cooked to order. They are very generous with their breakfast time which doesn’t end until 12 o’clock lunchtime. The choice and range that they offer in their restaurant, regardless of breakfast or main meals throughout the day would accommodate even the most fussiest eaters, which I am, but even I am extremely spoilt for choice as the breakfast menu is so comprehensive. The quality of the ingredients used in the restaurant is first class and so is the time and care in presentation which also reflects the pride that they take. We can honestly say that the breakfast’s we have at the L&K are the most tastiest, freshest, consistently perfect breakfast’s we have ever had and far exceed the quality that we have experienced over the years in 4 & 5 star hotels. To be honest, we often wonder how they continuously provide such care and attention to detail for the customer, even more so since Covid as many many hotels and restaurants seem to still use this as an excuse for a less than perfect service or menu range. We must’ve had over 100 of breakfasts since we have been coming here in 2018 and the eggs are always perfectly cooked with a lovely orange yolk, regardless of whether it’s a normal full English breakfast, or my husbands favorite the Egg Royale. We very rarely eat sausages or bacon at home, but the quality and taste of the ones here are amazing, so we always, always enjoy our breakfast which set us up for exploring all day. The transport links to this hotel are excellent as well. There are four buses that go past the hotel to Leyton underground, one of which is running 24 hours and they seem to come by every few minutes. Stratford is only four stops from Leyton so excellent connections for overground, DLR, O2 etc. Liverpool Street is the next stop along for even more connections so the location we find is a great asset to wherever we

Access into the hotel after checking in, requires an access card which removes the need for room keys in the lift. Room doors were quite hard to push. Room was clean. Windows open and close with automated switches, but I couldn't figure out how to get the curtains open. Bed was comfortable enough. No mini-fridge but a good blend of teas, the usual coffee sachets and choice of sweeteners. TV was small with tinny audio The bathroom was clean. However, there was a missing circular plug (above the mirror), which given the number of rodents spotted outside in the square, was a bit unnerving. Wires could be seen running, so it must be access for some type of electrics. Sealant was not completely run on the left side of the sink. I would have preferred to have the light switch on the inside of the bathroom, for obvious reasons.

Yesterday I stayed here with my family, and the light went off. I had to come out of the shower with shampoo on, and the reception guy, who didn't know how to solve the problem, wasn't even sure about the key to the electrical room!👎