Hotel berhampiran Melchendorfer Markt, Erfurt

Das Hotel war leicht zu finden und auch das Parken am Hotel war möglich, auch wenn wir dabei Glück hatten, den viele Parkplätze gibt es am Hotel nicht. Ich denke jedoch, in der näheren Umgebung wäre das Parken möglich. Im Hotel selbst wurden wir freundlich empfangen. Die Lobby wirkt, meiner Meinung nach, recht altbacken, so wie das gesamte Hotel ebenfalls. Die Zimmer sind klein und auch in die Jahre gekommen, aber unser Zimmer war sauber. Leider befindet sich genau gegenüber des Hotels im Moment eine Großbaustelle, die für uns, als Langschläfer sehr lästig war; am Wochenende jedoch kein Problem. Des Weiteren war das Lüften in unserem Zimmer kaum möglich, da sich unser Fenster über dem Außensitz-Bereich befand, wo geraucht wurde. Für uns als Nichtraucher war das mehr als unangenehm. Das Frühstücksbuffet war klein, für uns aber vollkommen ausreichend. Ich hatte durch das kleine Buffet den Eindruck, dass nicht so viel weggeworfen wird, weil immer nur kleinere Portionen nachgelegt worden sind, das finde ich gut. Ich vermute, dass im Hotel Personalmangel herrscht, den mit dem Abräumen der Tische und dem Nachlegen am Buffet kam das Personal kaum hinterher. Da wir nicht in das Hotel gekommen sind, um dort viel Zeit zu verbringen, sondern nur dort zu Schlafen, war es insgesamt in Ordnung. Die Freundlichkeit der Mitarbeiter möchte ich abschließend nochmals sehr hervorheben!

Der Aufenthalt an sich war sehr schön. Das Zimmer jedoch recht klein, und der Parkplatz musste seperat mit 20 Euro gezahlt werden. Ausserdem fab es keine Wasserflasche im Zinmer, was bei einem so guten Hotel eigentlich erwartet wird. Ansonsten war es sehr sauber und ordentlich

We stayed in this hotel on two separate nights bookending a trip to Frankfurt. This hotel is not - in our experience - typical of the Mercure brand. Far too often Mercure's are in good locations but somewhat rundown, tired and in need of attention. This is quite the opposite. It appears to have been wholly refurbished in the last five years, it is looked after. The hotel is conveniently situated near to both the old town and the main, new shopping area, both being no more than five minutes walk away. It is a ten to fifteen minute walk from the railway station or (for us) a €10 taxi ride. There is paid for car parking if required. This is a deceptively large hotel, the short frontage belies the fact that it has 141 rooms. The hotel stretches back from its frontage - we felt it was long and not very wide. It is spread over four floors and possibly an attic. We were on the fourth floor for our first visit and on the first floor for the second. Entry into the hotel from the street leads to a small reception area with ottoman seating. Screened from reception is a small bar and another soft seating area. The bar had elusive opening times - but seemed not to operate before 18:00 hours. Service was good. There is a restaurant that is not the breakfast room but that was not open during our stay with no sign of opening on the horizon. All public areas were clean, tidy and well maintained, albeit with a Alpine overtone! Access to the upper floors is via dedicated lifts or stairs depending upon the location of the room, with some rooms there is quite a walk to the lift. There is a small garden and paved area with seating. We saw no specific provision for disabled access but believe that the hotel is easy enough to negotiate. There is a separate breakfast room which works very well albeit it is not large. It is at the furthest end of the hotel from reception and bypasses some of the meeting rooms. Whilst these rooms were used during our stays we experienced no difficulties. We took breakfast early and the restaurant was never full or cramped. Breakfast is generous but prettty standard continental fare. Our first room (413) was a standard room and disappointing although it was clean and well cared for. Our second room however (136) was an upgrade and provided exceptional space and comfort for a reasonable price. Had we been able to satisfactorily understand the room descriptions and attributes on the website a room such as 136 would have been our preference. It had a large and comfortable double bed, a small seating area with table, a separate desk along with the usual accessories of a safe, TV, wifi etc. We didn't try the TV but everything else worked. There is no aircon but there is very effective radiator heating. We can imagine that opening the windows for some rooms would produce a great deal of street noise, but both our rooms were towards the rear of the hotel and quiet. There was no noise from the corridor or between roo

An excellent hotel in a lovely city within easy walking distance of all the major attractions. My room was basic but clean, the staff on reception friendly and helpful and the breakfast (included in the price, unusual in Germany) was tasty and (although the hot options were poor and a little cold) there was a wide range of other options. A good value, centrally located hotel!

Ein schönes Hotel in der Altstadt und unweit der Krämerbrücke, einem Highlight in Erfurt. Der Parkplatz befindet sich in der Tiefgarage, wie überall ist auch hier die Zufahrt eher beengt und die Parkmöglichkeiten mit größerer Fahrzeugen erfordert etwas Geschick. Direkt von dort gibt es eine Möglichkeit zur Lobby zu gelangen. Unser Zimmer war im 1. STOCK..Schön eingerichtet,sehr sauber, allerdings hatte die Stirnseite des Bettes schon bessere Zeiten gesehen, Kunstleder. Die Matratzen waren gut. Es gibt eine Klimaanlage im Zimmer, wir haben allerdings das geöffnete Fenster vorgezogen. Das Frühstück am nächsten Morgen war sehr lecker 😋. Hier auch sehr aufmerksamer Service. Das Zimmer war bis 12.00 verfügbar. Unser Auto durfte bis 14.00 in der Tiefgarage bleiben. Wir kommen gerne wieder.

Great location, literally 2 minutes on foot to the Erfurt Cathedral. Great breakfast, good variety, cozy atmosphere, friendly staff. The room itself is not what one will expect from a 4-stars-hotel. Absolutely uncomfortable, cold, old furniture which doesn't suit to such a hotel. Horribly noisy, basically you can hear your neighbours, awful! Not to mention the old noisy a/c! No coffee maker or at least a kettle in the room! Instead you're kindly asked to go to the reception and buy coffee or any drinks from the vending machine. And please, people, check the tissues package! If there are only several tissues left, then you'd better change the whole package instead of waiting till it's empty...or am I wrong?! During my next trip to Erfurt I will definitely try another hotel to compare it, this one gets from me the lowest possible mark!

其他都挺好，就是燈光太暗了。另外，check in是網上的，要填寫的預訂號不好找，和攜程的訂單號不是一回事，費了老大勁才搞定check in手續，結果手機又無法顯示房門密碼，入住折騰挺久，換了台手機才看到密碼。