Hotel berhampiran Treffpunkt Leben Gemeinde, Erkrath

Die Zimmer sind in Ordnung, die Dusche okay, das Personal freundlich. Alle Zimmer haben Balkon. Wir hatten ohne Frühstück gebucht. Es ist ruhig gelegen, da im Wohngebiet. Ein Stück zu Fuß(5 Min.) und man erreicht Einkaufsmöglichkeiten, Apotheke und Restaurants.

i happen to stay here again and this time was a very small visit just for the night ＞ the room I got was at the back side of the Hotel No issues as the room was comfortable and big enough for me ＞ my only concern was that to go to this room you have to take more stairs down and when you have luggage this is an issue ＞ the room had a nice balcony also ＞ a better experience with the staff this time be it at the reception or at the restaurant which I happen to eat my dinner as I was alone so did not ant to go anywhere and really I enjoyed the food and the drink was really worth the price had a great evening

We liked as a family. Comfortble and everything is good. İf we gonna go to düsseldorph we’ll stay in novum hotel again. Thanks a lot for everything. Excellent reception personels.👍

We stayed here for two nights in two different rooms. The lady at the reception was pleasant and helpful. The hostel was a 20min walk from train station. Our first room was nice and clean but a bit difficult because we needed a key to lock the door both inside and outside and the toilet, which also needed the same key to lock and unlock was on the corridor shared by another room. Our other room had the bathroom inside it and it was just lovely, nothing bad to say. We reduced a few stars because of the other receptionists behaviour (male). After our first morning one of us had a brief normal and minimal exchange with the male receptionist but in the evening when we got back, the reception was closed but he was there and seemingly drunk and excited to see our friend. This was funny for that moment. Later in our room, about 11.30 pm he came knocking at our door and called out it was reception and as I opened the door (in a towel mind you) he pushed two sparkling wine bottles in my hands and a small box with five wine glasses (we were a company of four). We wondered what it was all about and he said it was from the hotel. We did not order anything and neither does the hostel service include this. We did laugh about this for a while even though it was borderline inappropriate until 30mins later (at midnight!!! We were going to sleep as you could assume from me being in a towel) he knocked again, again claimed reception (reminder that he was not working) and pushed in my hands a warm plate of food and insisted we took it. We tried to deny it and close the door but he pushed the plate in and did not stop until I took the plate reluctantly. Then he turned around and gave us two more bottles of sparkling wine. I told him not to knock on our door again and not bother us. We closed and locked the door and turned off the lights and slept anxiously since he had definitely crossed the line and made us very uncomfortable with his (drunken?) Behaviour. This really stained our otherwise good stay in dusseldorf /hostel.

The location is close to main train station, and tram station, good stay for the exhibition. There is a high-end supermarket near the hotel, very convince. Price is expensive during the exhibition period. Clean

Very nice hotel. Excellent service. Location was ideal, rooms were well designed and very comfortable l. The food during our stay was very good during the medical tourism conference. The chefs are to be commended. An added specific compliment here for the employee, Zoe. She is one of the restaurant managers. She worked both days of our trade show as her time was needed at our conference. She did an excellent job, was most helpful to me and other guests, was busy all the day, translated from English to German for some of the other staff in the kitchen and was smiling all the day asking how everyone was doing. She is a excellent employee and a representative in the hotel to seek for assistance. Her English is perfect. Excellent attitude and work ethic. Also, the check in by Mr. Koch was also very good. He helped me find a pharmacist quickly before it closed, printed the directions and showed me where to walk. There is a most helpful man working in the lobby. I spoke with him a long time. He is from Nigeria. I travel to Africa often for my work. This hotel has exceptional service, amenities and staff. Well done Zoe, Mr. Koch (cannot remember his first name) and my Nigerian friend in the lobby. The lobby of the hotel is quite attractive. Worth spending time there relaxing.

Loved the room, very nice bathroom and interior was top Fast & Easy check in and had no issues at all Would definitely go again and recommend a 10 out of 10

The room in the hotel is new and clean. You also have good view of the river. If you drive with car, you can park it in front of the hotel with no fee.

Parkplätze gibt es direkt am Hauptbahnhof im eigenen Parkhaus. Achtung: Nur die Parkdecks mit ungerader Nummer haben direkten Zugang zum Hotelaufzug. Und auch dann ist nicht immer klar, wo es denn jetzt zur Rezeption geht, weil sich der Aufzug zur Parkdeck UND zur Rezeption öffnet. Der Empfang ist freundlich und professionell. Das Standard-Doppelzimmer ist sauber und praktisch eingerichtet. Es gibt einen großen Schreibtisch, der Schrank mit Safe bietet Platz für kurze Aufenthalte. Viel Ablagefläche gibt es auch im Bad. Das TV-Gerät verfügt über wenige Kanäle in unzeitgemäß schlechter Bildauflösung. Radio gibt es nicht. Immerhin: das stabile WLAN erlaubt Streaming. Das Frühstücksbuffet löst alle coronabedingten Herausforderungen sehr gut und mit exzellentem Service. Kaffeespezialitäten gibt es aus dem Automaten, Eierspeisen werden frisch zubereitet.