Hotel berhampiran Kaiser-Wilhelm-Denkmal, Essen

I wanted to book my third visit to this hotel Unfortunately I contacted them by phone and by mail to make a booking. But... The first time by phone they asked me to call another time as they were busy. The second time, the second day, they told me that they already told me that they are busy to take my reservation and I need to send my request by mail. The mail was not answered So the third day I called and they told me that they will check my email when they are less busy. I didn't want to bother them further as they most probably are still busy doing anything else than taking care of their customers. Good luck if you want to book there and you have the same staff to handle your request. Jacques

The hotel is just a few minutes from the Philharmonie U-Bahn station or just a 15 minute walk from the main station and hence very nicely located. The staff are very professional and gave me a good welcome. The room was very well-kept and for the price, a good size. Excellent WiFi coverage at good connectivity speeds. Overall, a very nice stay in a very nice hotel.

Wow. What a trip that was to the Essen Spiel convention. And what an excellent hotel we have had the luck of booking a room into. Everything was top notch. We were given a room on the second floor, right across the elevator, in room 226. That was indeed super convenient, since for soundproofing, the windows were always shut, and I'm a smoker, so it made my outside trip to the smoking area easy. Everything in the room was where it should be. Plenty of sockets to plug our electronics in, a desk to put our convention stuff on and make our plans for the following day. Water pressure was spot on in the shower, all-in-one soap was naturally provided in a dispenser and filled daily. Room cleaning was done super meticulously in the morning and the cleaning people were nice and attentive when we happened to stumble upon them. All the staff we ran across were super nice and kind, even though we were always bugging them with annoying and trivial matters. The evening shift at the bar and reception really tried their best to satisfy our bothering demands. Hats off to them for putting up with us. I feel that we may have indeed tested their patience's limits. Despite all our best - or worst - but unintended in honesty - efforts to piss them off, they didn't even lose their smile. Great job, everyone! The cherry on top was the hotel's decision to open up a big room full of tables and chairs for the Spiel attendees to pass the night once the exhibition day was over. Really thoughtful and it's one of those small details that win people over. I'm looking forward to returning to the convention next year, and I'm sure I will be booking a room in this hotel alongside my plane and convention tickets. Keep it up, GHOTEL!

Ich bin eine gebürtige Essenerin und kenne deshalb das Hotel schon ewig. Die Lage ist zentral, gegenüber vom Hauptbahnhof und mitten in der Stadt. Die Zimmer sind je nach Kategorie geräumig. Ich finde es toll, das man die Fenster öffnen kann. Auch die Betten sind bequem. Frühstück gegen Aufpreis, dort gibt es allerdings Verbesserungspotential. Trotzdem 100% Empfehlung

Always a good stay. Sometimes, during the night a little bit noisy, but is nothing. Next to the city centre, next to a shopping center, next to good restaurants, free parking in a garage and in the street... What else :)

I stayed here for a month whilst working in Essen. Receptionist friendly helpful and spoke excellent English. I was upgraded to an executive room, which was dated but clean and spacious and included a fridge. I was thankful for the air conditioning as the weather was hot at the time of my stay but would have preferred a sheet instead of the thick quilt. Breakfast was the standard offering but a rip off at €21 - you get a far better and cheaper breakfast at similar hotels. There’s a bar and an evening menu but this wasn’t always open however when it was the barman was great to have a chat with and get some local knowledge. There’s power sockets by the bedsides and WiFi was good. Location is good being just a 5 min walk to the underwhelming and disappointing city centre. It’s also only a 5 min walk to the metro which offers great value and for a fee of €9, gets you anywhere, although this was during a summer promotion. As a resident you get access to a gym across the road. The house keeping was at times quite poor with surfaces not wiped down. Overall a convenient place to stay but in need of modernisation which I think is a possibility in the future.

Central location for access to the centre of Essen. Parking opposite and various shops and restaurants in walking distance. Comfortable and modern like all NH. Room a bit warm and didn’t seem possible to adjust.

Oud hotel, oude bedden. Geen gordijnen op de kamer, maar lamellen die niet meer sluiten. Erg gehorig, veel verkeerslawaai, ook met het raam dicht.

Vanuit dit hotel is veel te bereiken op loopafstand. Gunstig dus. Wellicht goed voor diegene die aankomen om bij de rotonde al een bord te plaatsen met de naam van het hotel. Het hotel zelf is best trendy, heel en schoon te noemen. De receptie is 24 uur open. De bar stelt niet veel voor. Dat is jammer. De combinatie van receptionist en bediening van de bar is ook niet handig. De kamer is schoon en netjes. Wat ontbreekt zijn glazen en de dekbedden zijn synthetisch en dus veel te warm. Een betere instructie voor de airco/klimaat zou ook handig zijn. Van de info op tv word ik ook niet veel wijzer. Tijdens slapen het raam openlaten betekent veel lawaai vanaf de straat. Verder een prima basic kamer. Het ontbijt goed uitgebreid en helemaal niets mis mee. Parkeren binnen de hekken kost 10 euro per dag onnodig en niet klantvriendelijk. Voor een kort bezoek aan Oberhausen is dit een prima alternatief.