Terokai Ulasan Tetamu Hotel di Estes Park

Estes Mountain Inn
4.3/5100 Ulasan
房間面積不大,基本上滿足簡單住宿條件要求。酒店工作人員友善樂於助人。常規歐陸式早餐可以滿足多數普通人羣的果腹需求。酒店衞生情況較好,提供有投幣洗衣機和烘乾機方便客人且價位較低($1.75/$1.50)。院內停車場方便住客停車,酒店的小遊泳池方便孩子們嬉戲和成人們在池畔曬太陽。
Coyote Mountain Lodge
4/5102 Ulasan
We booked 3 nights at the coyote mountain lodge during the 4th of July for our first family vacation. The accommodations that we booked were the King Suite. The balcony with the mountain view, we believed would be perfect for our 2 boys to watch the Elk and Deer graze. When we got there, my husband checked in while I and the boys waited in the car. The ”suite” they attempted to give us was room 220. On their website, the suites that we booked are numbered 701 - 705. My husband instantly knew something was wrong. After looking at the ”suite”, my husband went back to the front desk. It was not what we booked. They said that there was a ”over booking” issue. They offered to put us in the Condo for the night, with the promise that we could move into our actual accommodations the next day after people checked out. Our night in the condo was wonderful. The private balcony had a beautiful view. The boys enjoyed all the space that it provided. The hotel's breakfast consisted of yogurt being left out on the counter, mini boxes of cereal and packaged muffins. Disappointing start of the morning. The next day, my husband went back to the front desk and talked with the hotel manager. They informed him that the ”suite 220” was the only accommodation available. As it was the 4th of July and we couldnt afford to stay at another hotel and the management knew that. We were forced to move to room 220. A cramped ”suite” with views of the pool and highway in the back and views of a rooftop in the front. When you pay over $900 for a hotel room, you expect what you pay for. We paid for mountain views and space! This was a bait and switch and to put in plainly, Fraud! They have offered a half refund for our stay. Still wanting on it to this day. Save yourself the money and find some other place to stay. This place is run by crooks.

Soalan Lazim

  • Bagaimanakah cara untuk menempah hotel di Trip.com?

    Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.

  • Bagaimanakah cara untuk mendapatkan tawaran hotel di Trip.com?

    Terdapat beberapa cara untuk mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.

  • Di manakah boleh saya temukan tawaran hotel di Trip.com?

    Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.

  • Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?

    Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.

  • Berapa banyakkah hotel yang tersenarai di Trip.com?

    Terdapat lebih 5,000,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!

  • Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?

    Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.

  • Bagaimanakah cara untuk menghubungi perkhidmatan pelanggan Trip.com?

    Anda boleh menghubungi perkhidmatan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.