Hotel berhampiran Albert Hall Complex, Etterbeek

Friendly counter and allowed to go to my twin room 4 hours early. Very clean hotel with towels and water supplied. No kettle but I think this must Bea Belgian thing. The station is opposite but it is 20 min walk to the old town. Fine for me but some may want to be nearer. The walk there is the main shopping street. Overall I think it was great value. As a note to other guests, and I always write this, please be more considerate when talking in the corridors especially before 8am. Whisper, your voice echoes and sound meds like you’re shouting. And don’t allow to doors to slam shut!!

Als je meerdere Novotels bezocht hebt, ben je gewend geraakt aan bepaalde standaards, van zowel kamer, personeel als bar/restaurant. In Charleroi worden helaas alleen die van de kamer waargemaakt: de mijne was supergroot, netjes, modern en handig ingericht. De regendouche was de beste ooit en het (aparte) bad liep sneller vol dan ik ooit meegemaakt had (en dat op de hoogste verdieping!). De keuze bij het ontbijtbuffet was tamelijk beperkt: met name aan groente en fruit ontbrak er het één en ander. De koffieautomaten bevonden zich buiten de ontbijtzaal (best onhandig) en één van de twee was alle vier dagen van mijn verblijf defect (erg onhandig). De kwaliteit van de koffie kwam overeen met de kwaliteit van de andere ontbijtproducten: matig tot gemiddeld. Dit is het ontbijt dat je verwacht bij Ibis Budget en dat dan ook overeenkomstig geprijsd is. Het personeel, dat hier in de reviews enorm geprezen wordt, moet haast wel collectief op vakantie geweest zijn. De receptionisten die ik trof, waren ongeïnteresseerd, dreunden lusteloos hun standaardriedels op en blonken alleen uit in het actief niet-groeten van de gasten als die voorbij kwamen. In Berlijn zouden deze mensen buschauffeur zijn. Zelfs oogcontact maken was al te veel moeite. De stad Charleroi zelf was daarentegen veel mooier (of minder lelijk) dan verwacht: met name het centrum en stationsgebied zijn erg mooi opgeknapt in een uitnodigende stijl. De meeste inwoners zijn op hun beurt nog niet echt mee geëvolueerd. Ik ben nog in geen enkele Belgische stad zoveel onderontwikkelde (en iedere betekenis van het woord) mensen tegengekomen als hier. Mocht je om het even welke een stad in Henegouwen willen bezoeken, dan is Mons (Bergen) een verstandiger en veiliger keus. Daar kun je na ”sluitingstijd” nog ongestoord over straat lopen, zonder op elke straathoek aangesproken (door bedelaars) of nageroepen (door hangjongeren) te worden. In Charleroi ben je best om 19.00 uur binnen, met de deur op slot. ;-)

We went to Jeux D'Hivers, wich is located in Terkameren Bos, and this was only a 10 minutes walk, which was perfect. The hotel room was nice and clean, the breakfast was great. So overall it was a very nice stay and I will absolutely come back when I have to be in the neighborhood.

Hotel downgraded us from Triple Superior Room to Double standard with an extra bed, Trip.com did nothing to assist us in the matter but offered 1.50€ in their coins as compensation, only at the day of check out trip.com is apologizing and wants to come to the bottom of the matter, too little too late! No more Trip.com Hotel is decent, older, with perfect location in the centre!

Very good and decent hotel, friendly and accommodating staff. It was very good that the reception was open the entire night. We had to stay because our train got cancelled, so we were looking for a hotel past midnight. It was too warm to sleep. But then again, I was staying during a heatwave. I do not recommend airco (perhaps it was there but I couldn't find it). But I do recommend the hotel to green the surroundings and outside roofs and walls, because that can cool down the local temperature with 4 degrees.

I stayed in this hostel for two nights with a friend during summer. The rom was fine and clean, the beds were comfortable and there was a lot of space to organise the stuff on the backpack. The breakfast was really good, a lot of choice of food and also some typical ones. Unforunately the neighborhood wasn't very beautiful but I liked to stay there (15min to the city centre by foot)

Located near the Bruxelle-Midi train station. However, one of the female staff is kind of rude when they know that we are Asians and went to serve other Eurasians. Only after knowing we are from Singapore then the other guy served us nicely

We really liked the hotel itself and it was all newly renovated and looked good and was tidy, both lobby, stairway/elevator and room. The room was big but with basic interior, like nightstands were stools from Ikea. There was no refrigerator which was inconvenient in the heat. The hotel is rather close to the city center and only takes about 10 minutes to walk to the city center, however the hotel seems to be located in a sketchy neighbourhood and not many tourists in the area. We were recommended by locals to take a taxi/uber back to the hotel during the nights.