Hotel dengan Bar di Fairbanks

We had a nice sized clean room. The staff were friendly and helpful. We could walk a couple blocks for food. The beds were comfortable and we had a good view of the town blanketed in snow. The lobby was comfortable while we waited for rides. The restaurant was not great but I would stay here again.

酒店的地理位置還可以，離機場不是很遠。並且有提供免費的早餐，雖然早餐質量一般，但是作為比較偏遠地區還是可以接受，推薦指數8顆星。

I stayed here on corporate travel this past week. The hotel was advertised as having a pool and a workout room but they were both under construction. On my first night I could not get a movie to rent from the television. When I clicked on ”rent now” it said I was not checked in. I called and asked the front desk and they said they would get back to me but didn't. At 5:00 a.m. an alarm went off to wake me that I had not set. After getting up the next morning I told the front desk I was having trouble with the movie rental and they said maintenance would check on it. That evening when I returned it still didn't work so I went to the counter and they said I needed to get a My Hyatt Account. We went through the process and it still didn't work so they came to my room to assist me. When that didn't work we tried the online prompt to use a QR code and screencast, this also did not work. This issue never got resolved. On the 3rd day I noticed that no one had taken my trash or cleaned. I took my trash to the counter and asked if I was missing a door tag or something. They said their new policy was that guests need to put trash outside their door. I had not been notified of this and find this to be poor customer service. During my stay my door keys stopped working and the bathroom in the lobby near breakfast also would not open with the code or the key. The staff was pleasant and apologetic, the courtesy van to the airport was very prompt and friendly. The courtesy breakfast was good. I noticed many travelers coming from overseas and the thought of this hotel being billed as a 4 star would be shocking compared to the many beautiful hotels I have stayed in around the world.

機場班車很方便，離馬路比較近

非常好的酒店，設施非常齊全，房間也很大很乾凈，正好趕上新年，客人很少，餐廳關了，屋裡微波爐烤箱電磁爐齊全可以自己做飯。停車場也很大，阿拉斯加到處冰天雪地有這樣一個地方真是不錯

Ideally located in the Lemeta area, Bear Lodge promises a relaxing and wonderful visit. The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at Bear Lodge. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Bear Lodge.

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