Hotel berhampiran Fairbanks Metro Field, Fairbanks North Star

該酒店有接機服務，這個很重要，在阿拉斯加費爾班克斯這樣的小城市，冰天雪地個人租車挺危險，有往返機場班車方便客戶。

This is an average Marriott hotel at best. The furnishings are a little dated, the beds were comfortable and the location is in downtown Fairbanks. The elevators can be a little slow and most of the staff seemed helpful and friendly. Pros: It's downtown Fairbanks and there were a few nice restaurants within walking distance. You'll want a rental car though because you have drive pretty much everywhere. The view of the river wasn't anything special but maybe it is in the warmer months. The onsite restaurant is pretty good. Cons: it's downtown Fairbanks and the area is a little sketchy. You encounter quite a few people experiencing homelessness and struggling with addictions. One particular woman who works the front desk in the evenings was the least friendly and least helpful person that we encountered during our entire week long trip. She initially checked us in upon arrival giving us the minimum required information. Nothing extra like we serve breakfast or you'll find coffee over there, etc. Then on our last night, we arrived back at the hotel about 10 pm and couldn't find any parking in the hotel lot or on the street nearby. We parked in a handicapped space while we went inside to see if she had any advice about where to look for parking. When I approached the front desk, she had her head down looking at something on the desk and didn't look up while I stood there. After a couple of minutes, I said, excuse me, could you tell us where to park if the lot is full? She looked at me like I was asking her to solve a complicated math equation. Then she turned to look at the parking lot via the video feed of the parking lot. After scanning it, she said it looks like the overflow lot is full too. When we asked what we should do, she suggested that we come down every two hours and check for on street parking. It's now after 10 pm, we have a very early flight the next day and we're Marriott Platinum card holders. My husband asked if we could park where the hotel shuttle parks. Luckily, at that moment, the shuttle driver came in and offered to go out to the parking lot to see if he could figure something out. Maybe this person would work out better if she worked in housekeeping doing laundry by herself. She clearly doesn't enjoy working with the guests. We'll probably stay somewhere else on our next trip to Fairbanks. The cons outweigh the pros at this hotel.

機場班車很方便，離馬路比較近

The hotel itself needs a lot of improvements. However, the front desk staff, Travis, and the property manager, Jazmynd, were very helpful. They lacked housekeeping staff at the time that I stayed there, but both Travis and Jazmynd made every effort to compensate for this as best they could. Though the property needs improvement, most of the staff, including the property manager, go out of their way to care for the guests.

This hotel is very near Fairbanks airport. After dropping off our rental car we were facing a 12 hour wait for a 1:30 am flight and we decided to book a room here. We were able to check in early. The bed was very comfortable and the room was very clean. We were able to get several hours of sleep before taking their convenient shuttle to the airport. This is walking distance to a couple of places to get a snack if you're hungry and also very near The Great Alaskan Bowl Company for last minute souvenirs and gifts. During our stay we met several of the staff and the owners and everyone was very friendly and very helpful. We would highly recommend this hotel.

We had a nice sized clean room. The staff were friendly and helpful. We could walk a couple blocks for food. The beds were comfortable and we had a good view of the town blanketed in snow. The lobby was comfortable while we waited for rides. The restaurant was not great but I would stay here again.

酒店重新裝修過的，床鋪很舒服！很安靜！不踩雷！停車方便。best western plus還是很不錯的連鎖，早餐很好吃，咖啡機是自動的還能做chai latte超好喝。去看極光開車半個小時就到！很方便！可惜我沒追到！