Hotel Mesra keluarga di Izmir

Everything was ok Only one important thing my reservation was room with sea view and I asked through my reservation I wanted my room at a high floor with nice view on the sea But the hotel gave me the room at 4th floor with smallest sea view , I’m upset from this thing because I feel this un respectable to my request through you Also I mention they put some sweet in our room as a good hospitality

Very polite the staff. Room is clean n facing the garden which is very quiet. Perfect location that many tourists sites n restaurants nearby within walking distance. In short, the living experience is excellent.

We had a pleasant stay at piano hotel but some service issues made our stay unpleasant. The room was clean and neat. It is a bit small for two people but big enough for 1 night. The hotel has free parking for hotel guests but we were called twice in the morning to move the car (the first time we were still sleeping as we had arrived late and we were tired). Breakfast was good with enough options. You can only order other drinks such as cappuccino after 12 am. According to trip.com checkout is between 12:00 and 12:30. We felt rushed to check out at 12:10 as the man at the front desk didn’t confirm checkout time. So it is 12 and not 12:30. There was also another very rude guest rushing us to move our car, again! Overall it’s value for money but not a relaxing hotel with good service bust miscommunication.

You might want to avoid this hotel if you value your private sphere. This place will follow your every move and has absolutely no respect for your privacy. I invited an old high school friend I met by coincidence at the promenade by the hotel to have some beers I had stacked in the mini fridge in my room. Immediately I got a call asking my friend to register at the front desk. When I asked how the knew I had someone else in the room they said they had ”observed” us on their surveillance system. This would mean that someone followed us from the entrance to the room and then checked how many registered occupants the room has. Really disgraceful behavior for a hotel where privacy should be paramount.

수영장과 스포츠 센터가 있어서 운동을 할 수 있어서 좋았습니다. 직원들도 친절했습니다. 로비 옆에있는 카페에서 파는 스파게티가 매우 맛있었습니다. 하지만 방안의 샤워실의 물이 아래로 빠져나가지 않아서 너무 불편했습니다. 하수구를 막는 커버 또한 없어서 긴 구멍이 방치되어있었는데 보기가 불쾌했습니다. 아침에 나오는 음식도 신선하지 않았습니다. 꿀을 담는 콘에 엄청난 곰팡이가 피어있어서 놀랬습니다.

Merhaba, 11.03.2022 & 13.03.2022 tarihleri arasında, bir havayolu şirketinde Pilot olarak görev almam ve Kaya Termal Otel’in bizlerin konaklama oteli olması sebebi ve görevim dolayısiyle sıkça konaklıyor olduğum otelin bende bıraktığı güzel ve olumlu deneyimlerim eşliğinde, değerli eşim, kızım ve ben yıllık iznimizi değerlendirmek için kısa ama çok keyifli bir tatil yapma, güzel zamanlar geçirme fırsatı bulduk. Otele ilk adım attığımız o andan itibaren son gün, son dakika bizleri uğurlamak için otelin kapısına kadar eşlik eden, bulunduğumuz süre içerisinde şahsım ve ailemle, ancak, gözlemlediğimiz üzere, hiç bir otel misafirini bir diğerinden ayırmadan, aynı hassasiyetle herbirimizle içten ilgisini esirgemeyen, güleryüzleri ve naif ve kibar yaklaşımları ile bizce tüm otel misafirlerinin gölünü kazanan Müşteri İlişkileri Sorumluları değerli Burcu GÖK Hanım, değerli Berna KULAN hanım, hijyen, düzen, tertip ve ihtiyaçlarımız konusunda yapabileceğinin en iyisinden taviz vermediğine bizi inandıran Kat Hizmetleri Görevlisi değerli Rukiye Hanım, eşimin doğum günü kutlaması için pastamıza güleryüzleriyle odamıza kadar eşlik eden değerli Turg***GENCEL Bey’e ve tekrar Burcu GÖK hanım’a ve akşam yemeklerimizde memnuniyetlerimiz için her bir masayı ziyaret edip hal, hatır ve ihtiyaçlarımızı sorduğu için tekrar Berna KULAN Hanım’a, bir sebepten rahatsızlandığım ve tüm hastalık sürecinde tavsiyeleri ve takviye ve destekleri ile iyileşme sürecimin hızlanmasına yakından vesile olan değerli Hemşire Berna Hanım’a, inanın hiç noktalamak istemiyorum ancak kısacası bizleri evimizde hissettiren çok değerli ve güleryüzlü, yapıcı ve iyi niyetli tüm otel personeline kendim ve değerli ailem adına çok teşekkür ediyor, en kısa zamanda bu küçük ama keyifli tatilimizin tekrarını temenni ediyorum… Herkese iyi çalışmalar, iyi mesailer, sağlıklı günler ve kolaylıklar diliyorum. Güzel deneyimlerini hem eşim, hem kendim ayrı ayrı olarak aktarmayı uygun gördük. Her şey her zaman güzel gönüllerince olsun. Saygılarımla; Aysun & Elizya & Mert GÜRLEK Ailesi

I stayed in this hotel from 15 to 18 May 2024. I loved the quirkiness of the hotel - from Mona Lisa staring at you in the lift to the murals on the walls and ceilings. All these things give the hotel an old world charm. The breakfast was nice with a big variety of olive and honeydripping from a honeycomb. The staff was super helpful and Erol Tunctan at Reception deserves a special mention in this regard. He gave me directions to the places of interest I wanted to visit and also ordered me a taxi to the airport when I checked out. The location of the hotel was perfect and within walking distance from the Agora of Smyrna, the Kemeralti Market and Konak Square. My little budget room was perfect for my 3 night stay and squeeky clean. I definitely recommend this hotel for it's location, friendliness and helpfulness of the staff as well as the overall cleanliness of the place.

it’s so good clean and nice hotel.very good location nice staff specially sude and Gulgun they are so kind and beautiful .i came back to this hotel very clean very iiii offer u verrryyyyyyyyyyyyyyy nice i love it thanks for offer my agency☺️☺️☺️

Best value of anyplace I've ever stayed, and I've travelled in 70 countries! Nice room with balcony overlooking the forest, huge and delicious breakfast, use of the beautiful spa and grounds, and nearby hiking trails. Was so great I decided to spend a whole month here!

This was our 4th stay at the Hotel for 1 month duration this time & came by car from the U.K. it was as always a consistent level of 5 * service with good secure parking. The staff in all areas are always polite & welcoming with special thanks to Mrs Mehbare who always ensures our stay is comfortable & nothing we require is too much trouble. I would also like to thank the Housekeeping staff especially ( Mrs Songul ) who kept our room spotless and the Hotel which was always very clean. The breakfast was always plentiful with a good selection & pleasant staff. Thank you Mia & hope to see you soon.