Courtyard Farmington

Dalam satu perkataan - Pathetic!! Semasa saya dalam perjalanan dari Phoenix sepanjang hari, saya mendaftar masuk sekitar jam 9 malam waktu tempatan. Selepas beberapa lama mendapat tahu bahawa air tersumbat di dalam bilik. Saya menelefon ke kaunter penerimaan tetamu dan meminta mereka menyemak. Mendapat jawapan yang mereka semak dengan pasukan penyelenggaraan mereka. Selepas hampir 30 minit (sekitar 10 malam), saya pergi ke kaunter penerimaan tetamu dan bertanya tentang perkara yang sama. Mendapat jawapan bahawa kerana pasukan penyelenggaraan tidak tersedia pada masa itu, mereka tidak dapat membantu saya. Jadi, saya meminta untuk menukar bilik yang saya dapat jawapan bahawa tidak ada bilik kosong yang tersedia pada masa itu. Saya bertanya apa yang boleh saya lakukan dalam situasi sedemikian kerana masalah adalah serius. Orang di kaunter penyambut tetamu berdarah dingin menjawab bahawa kerana bilik saya telah ditempah oleh pihak ketiga (dalam kes ini Trip.com) saya sepatutnya menyemak dengan anda semua.. apa kejadah??? Itu benar-benar membuat saya kecewa kerana saya telah melakukan perjalanan sepanjang hari dan mahu ujian itu hanya untuk beberapa jam dengan kemudahan yang baik di dalam bilik saya tetapi mendapat sambutan yang menyedihkan daripada pengurusan hotel. Akhirnya saya benar-benar berdebat dengannya selepas itu dia menyemak dengan pengurusnya (atau dia memberitahu saya itu) dan saya mendapat bilik yang berbeza. Hai pasukan Trip.com - Sila lihat perkara ini dan jangan sekali-kali tunjukkan hotel yang menyedihkan dalam carian anda. Saya benar-benar geram.

The room was small but very comfortable and the view from our balcony was nice Could even hear the river running One of the nicest hotels in Farmington

The stay was great. All the employees were friendly and greeted me with a smile. And the hotel location is great for accessing the river walk.

No pool, hot water in shower not hot microwave did not work maids knocking on doors at 8:30 even when do no disturb sign up

Was a late check in and I had my grand baby with us. As I was getting out of the vehicle to check in the hostess was at the desk talking to some one and then there was pizza delivery person waiting for the doors to be opened and t didn’t get to the doors on time to walk in but as I walked in everyone disappeared and I stood at the door with my family and I had our baby. It was cold and on one came back out to open the doors I rang the doorbell and still now one I say about 10 mins passed and finally the pizza came bk and the doors opened and then we all got inside, then we waited and waited for another 15 mins and finally the lady came out with a surprised look and asked how did u get in. By the time I was upset because we waited out in the cold for more then 10 mins. Then she tells me the door bell is broken. Grrrrr I guess nothing no one works there. Probably the last time I’m booking at this hotel

Recently renovated so there were noticeable changes to the decor and color schemes. The hotel corridors and public spaces are nice and welcoming. The main entrance and lobby area is spacious and inviting. There are plenty of spaces for one to socialize, or just simply relax. The outdoor courtyard adjacent to the walking trails is a pleasant space. The rooms and its amenities are exceptional. The bed mattresses were firm and comfortable.

Very clean and quiet. I will be back and this will be my place to stay. Awesome and clean.

Lovely stay, truly kind and attentive staff. Organized and located very well.

The room was clean. Only complaint was the coffee set up was not complete.