Hotel berhampiran University Centre Farnborough, Farnborough

Farnborough is an odd place in that we never found if there was a shopping area! The Falcon hotel is near the [private] airport but is not affected by it to any degree. The hotel has had mixed reviews and there is much to commend it. The staff and reception are friendly and the rooms and general surroundings are spotlessly clean. Of course the individual arrangements will influence any review; some rooms might be better and some worse. We had what is described as a superior room and it is difficult to identify any features to deserve that. The room had a large bed, wardrobe, bedside tables and a small desk. It was crowded and cramped. There was one chair [not an armchair] so nowhere comfortable to sit to watch TV. The bed was comfortable if a little low for me with a duvet [which had been tucked in, why?]. My main beef about the bedroom is that the curtains did not black out the light so the room was light by about 400am. Why do hotels not realise how essential this is for comfort. The bathroom was OK except that the door would not stay closed. The toilet was cramped and the seat was loose [needs a special fitting] and the shower which is over the bath was difficult to use as the taps took only a quarter turn from ”off” to ”full on”. There is a safely handle to aid getting in and out which is vital. Breakfast is served in a spacious and spotless restaurant with fresh linen table cloths. The diner fills in a small sheet with choices which was fine. The price is reasonable - about £85 for a double with breakfast.

Room only cleaned once throughout our stay and dirty towels were never removed sheets never changed and considering we put our sign out saying please clean room it’s not good, it seemed they only emptied the bin and replaced the coffee sachets. The check in system is very strange I felt like I was in an internet cafe and the lady standing there was very unfriendly. Also for such a big hotel why only one lift ? I understand there is a gym and bar on site but at the weekends it seems very much young lads on the p**s walking around which I found very strange considering the hotel is on a office industrial estate. The room service food was ok but the menu never had what was being advertised. Also for the price your paying the tvs should at least have smart tv options as all was on offer was digital tv felt like 2002. Also the tea coffee options was poor with no decaf an old kettle and no biscuits. The shower was good but the picture advertised showed a bath aswell, think marketing need to up their game with up to date promotion

We stayed in one of the studios, overlooking the runway. If you’re partial to opening flight tracking apps when planes fly over, you’ll love running to the window to see where jets are coming from/going to! The room was large and very well furnished, it was a very comfortable, relaxing space to be in. Even though it wasn’t the highest tier room available, it felt premium and luxurious. One Eleven served great burgers, the sky bar did delicious Mocktails, and the Brasserie is well worth booking, the food was beautiful, delicious and felt like an incredibly special treat. Our waitress overheard us mention our recent engagement, and brought out an additional congratulations treat that made the moment feel so incredibly special. Also, I opened for the rose petal turndown as an extra, whilst we were at the brassiere, which made the night feel even more special and my fiancée loved the surprise. We also got a couples massage during the stay which I would describe as ‘fine’, I think better massages would be available for the price, but overall I’m still very impressed by the Aviator and would recommend it.

Great rooms - more space than I was expecting and a fully equipped kitchen. Everything was very clean and I was able to make a small meal and relax in the evening before retiring. The bed was in a seperate and quite small room - which I liked - less like sleeping in a cavern. The bed was very comfortable and best of all there was an effective but NOT noisey air con system.

Breakfast was the only good part. Originally booked this hotel as it took dogs and didn't end up taking the dog in the end. It had really good reviews and two rooms available. One for me and my husband and another for my mother. Checked in via the door code given. We were upstairs to the front of the property. As I was upstairs I heard a voice downstairs from a male who at the time shouted up are you OK. I now know that male to be the owner. To which I replied yes I'm collecting items from my car. He never introduced himself so I assumed he was a guest. Went straight out to visit family and came in about 9pm. Tried to have a shower and it wouldn't turn on. Probably due to the limescale build up and even my husband couldn't get it switched on. The room as per the pictures was old fashioned and the carpets were well stained all over. There was cobwebs on the ceilings that hadn't been touched in years and on the side lights as per the pictures. The single paned windows which were all wooden. Well only 1 opened and they need some tlc as paint was coming off and some wd40 needed for the one that opened. Old wooden furniture and a fan that looked like something from the war. Bottles in the bathroom not labelled and other people's hair on tiles and bath floor. Plus mould all over the bathroom ceiling. Not a good night's sleep with boy racers and moped flying up and down the road. On ********** it says the hotel has soundproofing which it doesn't. The following day went down for breakfast and my husband made the male owner aware to see if we could move to a back bedroom. The husband refused and said that he didn't believe we would be happy anywhere. He was very argumentative and aggressive and that was before I mentioned how dirty the room was. One minute he said that I was lying about the noise as he stayed there. Then next minute he changed his mind and said that he only occasionally stays here. He mentioned that he has cleaners in and by the state of our room I would sack them. Stayed for breakfast which was the only nice thing about the hotel. Ended up leaving after that night and found a clean hotel. My mums room was nice but again single panelled glass windows so she didn't get a good night's sleep. Would I recommend this hotel definitely not as the owner doesn't agree with anything you say and at one point I thought he was going to assault my husband who was just trying to see if another room was available. Pay abit more and go to a better hotel where they will lookafter you. Only positive was after the owner calmed down was he gave us a refund and we found a better hotel. So if you do stay here don't give him any negative feedback because you will be wrong!

Easy booking and check in. Room was great and clean. Had a fridge and other nice touches.