Hotel berhampiran Arco da Vila, Faro

Overall, it was fine. Not the worst, not the best. Would I stay there again for the same price paid? Probably not. Did I have a super bad experience? No. Could it have been better? Yes. The cleaning staff was super kind. Loved the blackout curtains and tinted windows. AC was on point. However, mattress kept shifting from the bed frame which was super annoying. The sliding door of the wardrobe wouldn’t open/close easily. The shower cubicle was quite small and glass door wouldn’t seal shut properly- as a result water would leak out. Screws of the soap tray and hair dryer were loose. The carpet also needed deep cleaning. They had complimentary kettle and tea in the room (something so basic at that price should not be advertised as “complimentary”). It did not include coffee! If you wanted coffee, you had to go downstairs to their bar to buy it. I mean how much does it cost to add 2 sachets of instant coffee to a complimentary package? In terms of location, there isn’t much to do in Faro. Hotel is few mins walk away from the station but trains don’t run so regularly so it may be better to stay in other areas if you’re looking to do a lot of touristy things.

Inaspettatamente bello. Prenotato un po all’ultimo per alcuni cambi di programma si è rivelato molto meglio di mille altri! Pro - la lavanderia aperta 24h - la pulizia impeccabile e il silenzio - La macchinetta del caffe aperta 24h - posto auto coperto Contro - si potrebbe fare molto di più sulla colazione - la posizione; con bolt o un auto a noleggio risolvete il problema

I really don't want you to think I'm a moaner so will try to stay constructive. Hotel looks stunning on arrival, check in fine....quickly realised we got the room we paid for, which is fine but if you are an influencer upgrades are reserved for you. Everyone else take note! We were celebrating our 15th wedding anniversary and I tried to pay for an upgrade prior to travel but never heard anything. I 1000% recommend upgrading to anything above the tropical room, garden view as you go down one level from reception..the hall leading to your room is as dark and miserable as the room itself. There is a form for you to let them know what needs fixing in the room....I'm sorry for 5 star hotel and how much we paid to stay in the basement pretty sure they should check everything, i shouldn't need to tell them. The little mirror in bathroom was broke, light in wardrobe hardly ever worked and made a noise when it didn't but I didn't want to be inconvenienced by someone needing to go in. Found the room depressing when it was raining too. Now the Good stuff, indoor pool was good as long as you booked your hour slot and not allowed a minute over, food at breakfast was good....shame they couldn't have families one side of room...ended up surrounded by toddlers that just kept screaming. 👎 we ate out every night stayed on BB....I fully recommend this as there are so many amazing restaurants around the marina with great customer service and change of scenery. I note those that pay for more expensive rooms or the residencys or are influencers are treated amazingly. Maybe we should have complained more. Few mornings I had to get my own coffee as they make the staff do it but they are not attentive enough and were pretty mad when I got my own. Again maybe I'm too easy going. I've stayed in some amazing 5 star hotels in Croatia, Singapore and Bali and this was not my idea of 5 stars. Sorry! The staff are lovely, friendly, and cleanliness standards are really good. The cleaning operatives always go above and beyond. Shout out to those hard workers that keep the hotel running smoothly and your room spotless. One niggle, I had accidentally dropped my dressing gown in the bath so was taken with the towels. When I reported it to reception, they made me feel like a thief as they wanted to check with laundry...I just needed a new gown not my old one. The house keeping lady got it for me in seconds bless her so I tipped her there and then. Breakfast does not cater for Pescatarian or vegetarian as the hot food didn't include vegetarian sausages etc.

Service was brilliant, apart from when groups arrived and then we felt a bit ignored. Hotel is nice and spacious, and rooms a good size. The hotel did have a corporate, conference feel about it so it depends what you are looking for in a stay. Breakfast was great and plenty of fresh food. The free taxi to the Marina worked fine, although you had to book (and can only book on the day). The only times available, though, ware 11 am, 6pm and 7 pm, so we ended up using Ubers to get back in the evening. (between 5 and 8 Euros so not too bad). They don't have as many restaurants as some hotels so the marina is the easy answer for food. The onsite Thai restaurant was really nice and worth a treat one evening. Overall a nice weeks stay in the sun which is what we wanted.

I stayed here on my first solo trip/my birthday. The hotel was perfect and the staff were lovely & helpful! They offered suggestions on places to visit and things to do. I even got a surprise bottle of prosecco and cake delivered to my room on my birthday morning! Very quiet & peaceful area, with so many places nearby (10 min walk or less) but if you don’t feel like exploring, the poolside area, spa & rooftop bar could be more then enough. Breakfast was delicious with a wide range of options too. 10/10 from me!

Hotel com excelentes instalações. O sítio perfeito para aproveitar o bom tempo do Algarve. Próximo de uma praia fantástica. O pacote de escolhi foi de alojamento e pequeno almoço. O único ponto fraco foi mesmo a qualidade do produtos no pequeno almoço. Os sumos são de pouquíssima qualidade, mini pastelaria quase inexistente e wafles muitos más. O mesmo se repete ao jantar. Decidimos jantar no hotel e o buffet é muito pobre e sem qualidade. Não sei se está relacionado com os pacotes all inclusive que maioria dos hóspedes tem, mas acho que é um ponto a melhorar para a satisfação dos clientes. Adoramos na mesma, mas sem dúvida que caso volte, farei as refeições fora do hotel.

I think this place is quite far from been a 5 star W service. The cleaning arrived around 6 pm and also we had a bad situation with the room cards (it stoped working on the 3rd night). On the other hand the room by itself was spectacular, big and bright. F&B service was good as well. To conclude - do not expect perfect work on reception but at least you can enjoy friendly restaurant staff.

We are just nearing the end of our 10 day stay here, we have had a wonderful holiday, yes its 90% german citizens here and TUI should probably make that clearer when booking but part of me is glad they didnt as it may have made me book somewhere else, i have attended fitness classes in german but the staff made every effort to explain things to me in english and i enjoyed them just as much, my husband joined the tennis tournament and he had a great time, the german people he played with all spoke good english and they were laughing and joking together, my kids made some good friends too. The silent disco was wondeful having 3 channels on the headset, german, english and house music, it was so much fun. The bands and robins singers in the evening have been great. I havent struggled to get a table in the evening, in fact we have got the same table every night and our waiters have been wonderful. The food is world class and fresh. I was dubious about coming all inclusive as we normally go on villa holidays, but we have had the best time and wish we could stay longer. This is definately a 5 star resort, if you are booking just go with the flow their isnt really a language barrrier if you just put in the effort to speak to people. Thank you Robinsons we have made some great memories ❤️‍♀️️

This hotel is second to none. We have been visiting each year for twenty years as a family in July and as a couple in September. Each time there is a new addition or change that makes it even more special. There is never a single thing that can be faulted. The food is fabulous, having a vast choice of restaurants, the rooms and hotel are beautiful and best of all are the lovely team of staff. We feel like we are family. Cannot recommend enough.

We were a group of four lads and visited here last week. We all came home wanting to go back which says it all. This is a world class golfing resort so everything is geared up around golfing. The club house is fantastic with excellent changing and storage facilities, a good bar with an amazing outside balcony, restaurant and two fantastic courses plus a range of other sports facilities such as paddle, tennis and football and rugby pitches. The two courses were in very good condition despite the high usage. Yes, there are parts of the courses that were a little worn but the greens and fairways were in excellent condition. Most of the tees were in good condition and if a little bare then we decided to tee up on a nice part. The greens were slick and true. The only niggle was that the bunkers on the Faldo course had way too much sand and were full of footprints (footprints are hardly the resorts fault) but the bunkers on o’conners were superb. The resort promises unlimited golf but this needs to be booked in advance at the time of booking the holiday. We found there was no slots on the day if you wanted to change tee times or courses. We cannot fault the service or food in the bar area. There is also a free shuttle bus to the villas/apartments but generally it’s a 10-15 walk. Our apartment was superb - way too big for us - with 3 twin rooms, 3 ensuites, lounge/dining area and big kitchen. The resort is 20 mins via an uber to the night life in albufeira and 35 mins to villamoura. We found ubers to be half the price of normal taxis.